Expectations are an important part of business. A CEO sets expectations for growth over time. Your sales department outlines product and service expectations for potential clients. But can expectations be harmful to your business? Inherently working to exceed expectations isn't necessarily a bad thing. However, if you're setting expectations too high and consistently underperforming, that could be a recipe for disaster.
In this episode, I unpack whether trying to exceed expectations is dangerous to your business. I also give some tips for setting clear expectations, opening the door for you to exceed them.
This week on The Financially Simple Podcast:
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(2:08) The importance of clear expectations
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(3:39) Communicating expectations with clients
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(4:58) When expectations become dangerous
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(5:31) Creating realistic expectations
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(9:45) Exceeding expectations through transparency
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(11:04) Set boundaries
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