The ShiftShapers Podcast

The ShiftShapers Podcast

Change either paralyzes or energizes - the choice is yours. David Saltzman is one of the foremost experts in Transformation Strategies. In Shift Shapers, we will introduce you to businesses and entrepreneurs who have become energized and who have profited by shaping the shifts in their markets and practices.

Episodes

September 26, 2022 23 min

The focus of this week's episode is on how modern healthcare system innovations utilize throwback TPA. Bob McCollins, vice president of sales at Edison Health Solutions, explains what’s happening in the TPA industry today and how a throwback TPA can help combine all the fantastic solutions out there to provide top-notch services.


What You’ll Learn From This Episode:

  • 2:34 What throwback TPA means and how it works with current heal...
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    In this week’s episode, Ted Mills, CEO of Perigon Health 360, discusses his best practices for boosting compliance among patients. He explains the consequences of reduced compliance from both a health and financial perspective. He also breaks down Perigon’s “unit dose verification” process and how monitoring compliance elevates the role of the pharmacist and the care plan. Finally, Ted talks about the importance of maximizing patie...

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    In this week's episode, Keri Cooper, licensed clinical social worker and author of the book Mental Health Uncensored, discusses the teen mental health crisis that has been making headlines. She emphasizes the importance of parental involvement and shares some tried and true methods that she's used in her own practice for the past 20 years.

    What You'll Learn From This Episode:

  • 1:46 How Keri became involved in the mental he...
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    This week's episode focuses on CPESN USA's clinically integrated network of community pharmacies. Troy Trygstad, Executive Director of CPESN USA, explains how we can leverage these existing relationships to deliver lower-cost but higher-quality and higher patient satisfaction.

    What You’ll Learn From This Episode:

  • 1:32 A chain without actually being a chain.
  • 2:30 Problems that CPESN is attempting to mediate
  • 6:31 The value propos...
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    This week's episode focuses on using your story to reach your target audience as Anthony Pacheco, president at P1311, discusses how to transform it into an exceptional but relatable message.

    What You’ll Learn From This Episode:

  • 1:17 Anthony’s pursuit of more affordable, higher-quality healthcare.
  • 4:03 How to make your brand stand out while also being very relatable.
  • 15:36 How they are bringing in a diverse clientele.
  • 17:42 How COVID...
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    This week's episode features Kelly Fristoe, the newly elected president of the National Association of Health Underwriters, who discusses recent developments and important changes they're implementing to better serve their members in this rapidly evolving industry.

    What You’ll Learn From This Episode:

  • 1:28 Kelly’s journey to becoming NIHU’s president.
  • 4:52 The primary reasons for changing the name of NIHU.
  • 7:59 Crafting NIHU’s ...
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    The topic of this week's episode is employee benefit plans relative to abortion services in light of the US Supreme Court's recent decision in the Dobbs v. Jackson Women's Health Organization case.

    In this episode, Jessica Waltman, Vice President of Compliance at MZQ Consulting, LLC, a concierge compliance firm, discusses the crucial employer considerations for providing abortion benefits to employees. She also stresses ...

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    This week's episode is about the drive to change the way businesses acquire and access healthcare for their employees. Daniel Corliss talks about the difficulties associated with receiving medical care under an insurance policy and how DC Advisory is resolving these issues.

    What You’ll Learn From This Episode:

  • 1:33 The difficulties in obtaining healthcare through insurance policies.
  • 3:44 DC Advisory’s client acquisition methods.
  • 8:...
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    This week's episode focuses on transforming pharmacies into investment centers, as Chris Antypas, Director of Pharmacy Solutions at Henderson Brothers Inc., shares his direct patient-care experience and pharmacy expertise, as well as how he is assisting employers in navigating the challenging pharmacy landscape.

    What You’ll Learn From This Episode:

  • 1:11 Chris Antypas’ strong commitment to community pharmacy and direct patient car...
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    The focus of this week's episode is the pharmaceutical supply chain as TrueScripts founder Nathan Gabhardt discusses the role of Pharmacy Benefit Managers in drug spending, in particular how they make money, and how employers can guard against irrational expenditures.

    What You’ll Learn From This Episode:

  • 1:48 Nathan’s background, passion for pharmacy, and desire to help others.
  • 2:59 Defining “fiduciary” and the problems associated...
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    This week's episode sheds some light on the significance of health insurance literacy as Holly Monger, president of HSM Computing, discusses claim ploys and how she is helping people who need assistance with organizing, tracking, and appealing claims.

    What You’ll Learn From This Episode:

  • 1:50 Holly’s transition from nursing to health insurance.
  • 4:55 Typical problems brought on by healthcare illiteracy.
  • 8:08 Why has healthcare educa...
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    This week’s episode of the podcast centers around helpful technologies for advisors, as Nick Lozano, co-founder of Janitor Media and director of technology for the CIB talks about how the pandemic has changed the tech world and job market for technology professionals and how even non-tech savvy people can get started with technology.

    What You’ll Learn From This Episode:

  • 3:59 Most helpful kinds of technology for agencies and advisors....
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    Has COVID changed the way we think about live events? How are we supposed to network and market ourselves without face-to-face interaction? This week's episode dives into successful networking and how it’s the key to your success with the author of Knockout Networking For Financial Advisors And Other Sales Professionals, Michael Goldberg.

    What You’ll Learn From This Episode:

  • 3:57 Michael’s definition of networking and why he beli...
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    This week's episode focuses on leadership development and continuous improvement as Daniel Matthews, a change leadership expert and author of The Language of Leadership: Nicer Bark, No Bite, elaborates on finding your leadership WHY and building a trusting relationship.

    What You’ll Learn From This Episode:

  • 1:35 How a high school dropout got into training and developed his leadership skills.
  • 3:41 How to find your leadership WHY and...
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    In this week’s episode, we discuss what other things physicians are doing outside of traditional medicine. Shad Faraz, a Harvard Business School graduate and co-host of the podcast Physicians Off The Beaten Path, discusses how these new perspectives are helping to bridge the gap in the healthcare system in general.

    What You’ll Learn From This Episode:

  • 1:50 Shad’s background, as well as his interest in healthcare innovation, policy, a...
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    This week's episode is about a new technology platform that aims to boost the primary care provider and patient relationship, as Ankit Patel, co-founder, and President of Pearl Health, discusses the implications of not having a primary care relationship on both the employee and administrative sides, and most importantly, how they are attempting to solve these issues.

    What You’ll Learn From This Episode:

  • 1:40 The impact of not hav...
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    This week's episode delves into a new development in the dental insurance industry. Josh Jackson, founder of Promptous, discusses the company's efforts to provide better, simpler, and more affordable dental services that are designed to be used, rather than a plan that is not intended to be used.

    What You’ll Learn From This Episode:

  • 1:35 The main distinction between a self-funded medical plan and a self-funded dental plan.
  • 3:3...
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    This week's episode gives insight into the necessity of having the right support to help you navigate the complexity of things that occur before and after a loss. Esther Pipoly is the founder and owner of Loss of Life Advocates, a bereavement consulting firm that assists families in preparing for life's unexpected transitions, such as loss. She is also the author of Lying on the Floor Holding My Breath...: The Grief Experie...

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    This week's episode digs into how drug price is determined, with John Zevzavadjian, president at RxSense, explaining how pricing changes from the moment the producer sends the items to the distribution channels to the end consumers.

    What You’ll Learn From This Episode:

  • 1:38 John’s experience from pharmacy to a front row seat at the marketplace.
  • 2:44 A couple of things they’re working to solve.
  • 3:50 How prices change from the manufa...
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    In this week's episode, Frank Sutter, a chiropractor and Associate Director of the Harvard Business School's Health Care Initiative, explains why he left medicine and how the medical system in the Netherlands inspired him to go back and change the healthcare in the United States.

    What You’ll Learn From This Episode:

  • 1:54 Why he sold his practice to a physician group and moved to the Netherlands.
  • 8:32 The goal of the healthcare...
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