Debbie Stevens is delivering morning newspapers when her S.U.V. is swept away by floodwaters. She calls 911 but the operator tells her, "This will teach you next time, don’t drive in the water." Emergency personnel arrive over half an hour later. Stevens drown. Joining Nancy Grace to discuss the callous treatment during an emergency situation is Defense Attorney Jason Oshins, Former FBI Special Agent Jeff Cortese, Medical Examiner Dr. Tim Gallagher, and Psychologist Dr Robi Ludwig.