People Tech with Mark Feffer and Opal Wagnac on Navigating AI’s Impact on HR

This guest podcast, originally aired on People Tech, features Mark Feffer in conversation with Opal Wagnac, Senior Vice President of Market and Product Strategy at isolved. Together, they unpack the state of AI in HR, exploring how leaders can distinguish between AI solutions that deliver real value and those that are mere hype. In this episode, Opal discusses the challenges of AI adoption in the workplace, the evolution of tools like retention predictors and recruiting automation, and the growing alignment between human intuition and machine learning. She highlights practical AI applications in recruiting, payroll, and employee learning, while shedding light on how AI is transforming HR tasks to focus on connection, empathy, and strategic innovation. Opal also delves into the art of the possible, offering a vision of how AI can empower HR professionals to reimagine their roles and elevate the employee experience.