6 Star Business

6 Star Business

"What grabbed your attention about the concept of a 6 Star Business, and inspired you to come on the podcast?" That’s the question which is put to guests on the 6 Star Business podcast every week. Our guests are successful business owners and passionate professionals who always aspire to evolve, improve, and better themselves and the lives of those they impact. Most often they put the customer experience at the forefront of everything they do. The million-dollar question is: "If that extra 6th star existed, what would you have to do to push your business beyond a 5 star review and go that extra mile?" Each week your hosts Aveline Clarke and Pete Daly-Dickson create a space where they and their two guests have a conversation about what it takes to create and sustain a 6 Star Business. This isn’t one of those podcasts where the hosts fire questions at an interviewee in the hot seat; it’s a collaborative exploration and ongoing global conversation about customer journey excellence, employee engagement, humanising business and what it means to take a 5 star review and move it up into a 6 Star Business. Intrigued and inspired? Join us!

Episodes

October 12, 2021 50 min

In this episode of the 6 Star Business Podcast we welcome Nancy Slessenger and Darren Bartsch. Two elite individuals in very different ways and in different countries!

From learning about cocktail parties to elite sports playing and asking deep questions, this conversation had us entertained and engaged on many levels.

Here’s a summary of what we discussed:


10:35 - wanting to improve their industry

17:16 - choosing the wrong business i...

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What a joy it was to meet with Lindsay and Sowon, on this episode of the podcast.  I’d have to say that what connected them both was their sense of fun and creativity in their lives: Lindsay as a steam train builder for kids (in his spare time) and Sowon as the kids tv program creator Warner Media.

They brought us a masterclass on communication and relationships in a fun, warm and engaging way.


Here’s a snapshot of what we discussed:


...

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This episode was a treat, as we only had one guest: the illuminating Jill Lubin.

Jill brought us so much joy, warmth and 6 star strategies from her decades of experience in publicity and living in a world of kindness.  The author of Guerrilla Publicity and host of a Kindness Circle, Jill shares with us her journey and experiences that have shaped her and the businesses she's touched.


Here’s a summary of what we discussed:

7:30 - J...

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The strength of our guests this week was so powerful and we loved seeing the similarities in their style and joy at what they bring to others in the world.

We all need a dose of Kelly, Dana & David in our lives!


Here’s a summary of what we discussed:

12:24 - The Selfless service mindset 

14:40 - Flexibility and having many tools in your belt

17:30 - No place for a one-hit-wonder

21:13 - The 1 in 33 million chance 

25:57 - Why we keep ...

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Who would have thought that by chance our two guests would both be named Alan? I’d love to see the odds on that serendipitous event!

They brought a vast amount of experience and warmth to our episode, covering so many topics that filled our hearts and minds. So much to learn from, so much wisdom!


Here’s a summary of what we discussed:

13:21 - “love” in business

19:23 - Warren Buffet’s investment strategy success protocol 

28:11 - the to...

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This is a special episode this week, because our guests DO know each other, and they are actually Business Partners!

We were keen to have Angela and Cristina on the show to talk about what makes their partnership so successful.  They are such wonderful people and we know you will enjoy the conversation as much as we did.

Here’s a summary of what we discussed:


9:30 - the loneliness of doing business on your own

10:52 - their shared reas...

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On this episode we welcome Ian Lumsden and Kabel Vafiopulous. 

These guests almost brought tears to our eyes more than once!  It was a special episode filled with humanity, grace and love. Plus so much more!

Here’s a summary of what we discussed:

11:40 - toxicity at the executive level and it’s impacts

12:58 - COVID has blown away the old leadership style

15:31 - “be the leader, not the manager”

22:11 - Good leaders can’t be successful u...

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In this episode we welcome Jason Ho and Paul Ace.  A truly international episode today, of high performance leaders helping us up our game and talking about all things ‘human performance’. They are also both massively competitive!

A fully animated, interesting and super-charged conversation that we invite you to sit back and listen to without distractions.  It’s FULL of excellence!


Here’s a little bit more about what we discussed:

5:0...

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In this episode we welcome Chrissy Quinn and Ben Newsome.  They have 3 things in common: they’re both based in Sydney, they both like blowing things up, and they both are full of fun and uplifting energy!

This was a fabulous conversation where our guests talked 6 star in education, business, and mindset.  


Here’s a summary of what we discussed:

06:33 - imagine if 6 star business existed everywhere; what kind of world would we live in?

...

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In this episode we welcome John Cassidy and Paul Atherton.  Two “Guys” (check out their business names!) who are masters in their fields. 

A fascinating conversation that highlighted the depth of experience they both have, their journeys, and how they bring 6 Star into their everyday lives.


Here’s a summary of what we discussed:

3:15 - Paul’s story of landing in Boston at grad school

6:40 - John’s story of his career in photography 

11:...

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In this engaging episode we met Michael Griffiths and Sean Sullivan, and in amongst all their gold nuggets we learnt about their random connection via the Olympics!

There’s nothing ‘average’ about these guests! 


Here’s a summary of what we covered:

4:30 - Michael slips in the “I just ran an ultra marathon…”

9:40 - We can be ‘average’ or make the most of your situation and go hard

12:25 - Why not set a benchmark of 6 star?

17:21 - transac...

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In this episode of the podcast we welcome Raj Goodman Anand and Jamie McBrearty. What a wonderful treasure this conversation was!  


Here’s a summary of what we discussed:


11:12 The room for personal development is the largest room in the world

20:07 - 6 star is the feeling that you can take your life to whatever you want

30:35 - The most valuable person within the business is yourself

34:55 - He used the word “love”!

41:00 - Successful c...

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This is a wonderful episode with two people who know how to 'do better'. 

Jamo's perspective as a business owner serving customers in his community directly is a welcome voice to show us what 6 stars means in practice and in action. Anthony gave us an extension of that from the inside of a business and his experience helping business owners to tap into the magic that Jamo carries inside him naturally.


Here's a snapsho...

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This episode with Joanna and Robin was full of truth bombs and amazing nuggets of wisdom.

We talked about how to manage people having to do the same thing over and over and ways we can engage them, encourage them, and make them feel like they have the power to control how good they feel in their day to day jobs.

Stopping and reaching out to a person for a quick chat, an invitation to think bigger or differently, or words of encourage...

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In this episode we sat down with Susanne le Boutillier and James Brown, who gave us a ride and a half! We covered everything from expectations in relationships, to the cost of business, and the link between profit and people.

Many gold nuggets were shared in this wonderful conversation, and we urge you to sit and listen closely to the wisdom within.


11:47 - Dealing with humans means dealing with people with changing expectations

13:33...

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In this episode we welcome Stephen Sandor and Graham Barkus, two people who took us on a trip to explore the foundations of what we value most as humans and the meaning of the work we do.

This is one of those thought-provoking episodes that leave you thinking for days afterwards!


Here’s a summary of what we discussed:

07:43 - How businesses can impact human wellbeing

10:04 - The 6 Star Business movement 

12:09 - What if we changed our c...

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In this episode we met up with Phil Pelucha and Jeremiah Sarkett, two high energy guys from different continents and both with a background in sport. 

This is a high energy play by play episode filled with nuggets, truth-bombs, and the kind of wisdom you wish you’d heard when you first started your business!


Here’s a summary of what we covered:

10:41 - You’re only going to win when you’re surrounded by a team of people who are equally...

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In this episode we sat down with Gary Weis and Steve McCann, where we had a beautiful conversation about human connection in both online and offline worlds, the challenges we face with creating too many formal structures in online meetings, and how we can benefit from communities to connect.


Both these guests brought serendipitous moments of synchronicity and wonder, and it was a pleasure to be on the ride. 


Here’s a summary of what ...

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In this episode we welcome Peta Marshall and Trav Bell, where we covered many topics and started with breakdowns, bees and what it means to have a regret free life!

This is a fun and engaging episode and we know you’ll love it.  Sit back, strap in, and let Trav and Peta share some genius magic with you :) 

Here’s a summary of what we discussed:

8:36 - The digital disruption and the impact on sole traders and tradies

10:51 - Where the t...

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In this next episode we welcome Tracy Lamourie and Amber Trueblood, who gave us more to think about than we bargained for!  This was a truly international episode, with Canada, USA, Australia and the UK all represented :) 


You’ll feel an energy from these superpowers like nothing else. They left us feeling supercharged and ready to go!

Here’s a summary of what we discussed:


8:15 - how the work feels when you’re aligned 

12:25 - the imp...

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