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November 15, 2024 15 mins

Are you unintentionally putting roadblocks in your customers’ paths? 

The customer journey is the lifeblood of your business, and understanding it is the key to eliminating bottlenecks, improving experiences, and driving growth. In this episode, we’ll walk step-by-step through what the customer journey is, why it’s essential to follow it, and how you can map it out to identify and fix hidden issues.

Discover practical strategies to:

•See your business through your customers’ eyes.

•Uncover the pain points that slow down growth.

•Simplify processes, improve communication, and boost retention.


Plus, hear a real-world example of how mapping the customer journey transformed one business’s customer experience—and how it can transform yours too.


👉 Ready to take action? Join my free Facebook Group, “Absolute Pursuit | Scaling & Leadership for Business Owners,” where I share exclusive tips, strategies, and weekly livestreams to help you scale smarter and lead with confidence.


🔗 Click here to join the group now!

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