Episode Transcript
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SPEAKER_00 (00:10):
You walked into that
meeting before anyone spoke,
before the agenda hit thescreen, before the pleasantries,
you felt it.
Something was wrong.
The air was different, the roomwas different, your body was
different.
Your shoulders tightened, yourbreath got shallow.
(00:34):
Your brain started scanning, notconsciously.
You did not decide to scan, yournervous system did it for you.
And here is what nobody tellsyou about that moment.
You didn't feel your boss'sstress because you're sensitive.
You felt it because your brainwas designed to.
(00:58):
The nervous system you were bornwith has one job above all
others.
Detect threat.
And a dysregulated human in aposition of power, that is one
of the most ancient threats yourbrain knows.
Welcome to AI Cafe ConversationsPodcast.
(01:18):
I'm Sahar Andradi,neuroleadership coach, forbes
coach council member, and theperson who has spent the last
two decades studying whatactually happens inside leaders
and their teams when pressurehits.
Today we're talking aboutsomething that most leadership
conversations completely miss.
(01:39):
We talk about what leaders do.
We talk about strategy,decisions, communication.
We almost never talk about whatleaders transmit.
Because here is the truth thatneuroscience has now confirmed
with data.
Your boss's stressed nervoussystem is rewiring the biology
(02:03):
of your team.
And in 2026, with AI pressurehitting organizations for every
direction, this is theleadership conversation we can
no longer afford to skip.
So let's go.
Let me start with the biology,the science of nervous system
transmission.
Your nervous system does notoperate in isolation, it never
(02:28):
has.
Humans are wired forco-regulation.
That is not a soft concept.
That is polyvagal theory,pioneered by Dr.
Stephen Porges, and it's one ofthe most important findings in
neuroscience for anyone wholeads other humans.
(02:49):
Here is the plain languageversion of that.
Your nervous system isconstantly and consistently
reading the nervous systemaround you, especially the
nervous systems of people whohave power over you.
Your brain is a social organ.
It evolved in groups.
(03:09):
It survived because it couldread the room faster than
conscious thought.
When your boss walks inregulated, your nervous system
gets a signal.
Safe.
You can think, you cancontribute, you can take risks.
(03:30):
When your boss walks indysregulated, your amygdala or
the threat center fires beforethey can open their mouth.
The amygdala is your brain'sthreat detection center.
It processes sensory input about200 milliseconds faster than
(03:50):
your prefrontal cortex, that isthe rational strategic, creative
part of your brain.
By the time you consciouslyregister that your bow seems
off, your body has alreadyshifted into protective mode.
This is not intuition.
This is not empathy.
(04:10):
This is wiring.
And here is where it getsmeasurable.
Research on polyvagalco-regulation has shown
something remarkable.
Leaders who regulate their ownnervous system produce
measurable physiological changesin their teams.
We are talking about a 31%reduction of cortisol levels or
(04:36):
the stress hormone in teams ledby regulated leaders.
31%.
It does not lie.
That is not about mood, that isnot about vibes.
This is the actual chemicalcomposition of your team's
(04:57):
biology.
Now layer in mirror neurons.
The mirror neurons are the cellsin your brain that activate when
you observe someone else'saction or emotions.
They are why we flinch when wewatch someone stop their toe.
They are why you yawn whensomeone else's yawns.
(05:21):
We all went through that, didn'twe?
And they are why when your bossis in survival mode, your team's
nervous system mirrors thatsurvival mode automatically.
Not because your team is weak,not because they are overly
emotional, because they're humanand human nervous systems are
(05:41):
built to synchronize.
One dysregulated leader, oneteam in threat mode all day,
every day.
Now, here is where 2026 adds alayer that simply did not exist
at this intensity before.
The executives I work with arenot dysregulated because they
(06:06):
are bad leaders.
They are dysregulated becausethey are operating under a level
of ambiguity and pressure thatthe human nervous system was not
designed to sustainindefinitely.
Think about the averageexecutive, what they are holding
right now.
Deloitte's 2026 Global HumanCapital Trends found that 60% of
(06:34):
executives are using AI in theirdecision making, but only 5% say
they manage it well.
5%.
Which means the other 95% of aremaking high-stakes decisions
with a tool they don't fullytrust in an environment that
(06:56):
changes every week under boardpressure to show results.
82% of CEOs in that sameresearch cycle report exhaustion
that does not respond tostandard recovery.
Not to vacation, not to aweekend.
Because the nervous system isnot depleted by effort alone.
(07:20):
It's depleted by chronicunresolvable uncertainty.
And chronic uncertainty isexactly what AI pressure
creates.
Every week there is a new tool,I call that whiplash, a new
mandate, a new headline aboutwhich jobs are disappearing, a
(07:41):
new bored conversation aboutcompetitive advantage.
The nervous system reads all ofit as unresolved threat.
And unresolved threat keepscortisol elevated.
Chronic elevated cortisolliterally reduces the volume of
your prefrontal cortex, the partof your brain you need for
(08:05):
strategy, judgment, empathy, andregulation.
And then those executives walkinto their team meetings and the
nervous system transmit.
This is not metaphor, this isbiology.
What's the cost of that?
Let me show you what thetransmission actually does to a
(08:29):
team.
I want you to think about theGoogle Project Aristotle.
If you don't know what it is,please Google it.
Google Project Aristotle.
This was one of the mostcomprehensive workplace research
studies ever conducted.
Google spent years studyinghundreds of teams trying to
(08:53):
understand what made thedifference between a
high-performing team and anaverage one.
The answer surprised a lot ofpeople.
It was not the credentials ofthe team members, it was not the
strategy, it was not even themanager's expertise, it was
psychological safety.
(09:16):
Google defined psychologicalsafety as a shared belief that
the team is safe tointerpersonal risk taking.
That you can speak up, that youcan ask a question, that you can
flag a problem without beingpenalized, without being looked
(09:39):
at as the person that wants torock the boat, as a person that
doesn't know what they're doing,as an ignorant person, or as a
person that doesn't know whatthey're doing.
The research showed thatpsychological safety increases
team learning behavior by 35%and team performance 27%.
(10:08):
And here is what most peopledon't talk about when they cite
that research.
Psychological safety is not astructural achievement.
It lives in the nervous systemof every person in the room.
(10:30):
And it collapses the moment theperson with the most power in
the room goes into their ownthreat mode.
Because when the boss isdysregulated, the team brain
reads one message.
It is not safe here right now.
And the nervous system is notwrong to read it that way.
(10:53):
Power protects in groups.
A dysregulated leader means theenvironment is unstable.
And an unstable environmentmeans threat.
What does a team in threat modeactually look like?
It does not look like panic, butit looks quiet.
(11:17):
People stop raising concernsbecause the nervous system has
learned that raising a concernadds to the tension.
It does not help.
It might make things worse.
People stop asking honestquestions because questions
invite scrutiny.
(11:38):
And scrutiny in a threatenvironment does not feel safe.
People start telling the bosswhat the boss wants to hear.
Not because they are dishonest,because the fawn responds, you
know, fight, flight, freeze, orfawn.
One of the nervous systems forprimary protective states sounds
(12:01):
like agreement.
And then something happens thatis catastrophic for any
organization running an AIintegration.
Decisions get made in aninformation vacuum.
The leader is in threat mode.
The team is in protective mode.
The data that should be flowingup, the problems, the
(12:25):
resistance, the real feedbackfrom the people closest to the
work stops moving.
And the leader makes decisionsbased on what they can see from
where they stand, which is notwhat is actually happening.
I want to give you a number thatshould concern every executive
in an AI transformation rightnow.
(12:48):
85% of AI adoption initiativesfail to scale past the pilot
stage.
95%.
And the research from MIT Sloanpoints to the primary barrier
being not technology, but humannervous system resistance to
uncertainty.
(13:10):
When your team is in a threatmode, they're not going to
champion the new AI tool.
They're going to wait.
They're going to see who getspunished for getting it wrong
before they try it themselves.
They are going to reportprogress they have not made.
Because the environment hastaught them that honesty is
(13:32):
risky.
Your AI mandate is not failingbecause of the technology, it's
failing because of the nervoussystem temperature in the room.
There is a stat I use inworkshops that stops rooms cold.
A single 20-minute activation ofthe threat response can impair
(13:53):
cognitive flexibility for up tothree hours.
20 minutes, three hours.
If your team is in low-gradethreat mode for eight hours a
day, five days a week, becausethe person in front of the room
is running on cortisol, do themath on what that cost your
(14:16):
organization.
Not in morale, in actualcognitive output.
And now add the human cost, notthe productivity cost, the human
one.
The DDI Global LeadershipForecast for 2026 found that 66%
of managers and 71% of C-suiteleaders said they would leave
(14:41):
their current role for one thatoffered better support for their
well-being.
Not the money, not authority,well-being.
For a nervous system that couldrecover.
The people who leave first arethe ones with the most options,
(15:01):
the ones who contribute most,the ones who you cannot afford
to lose.
All of that starts with oneleader's nervous system
transmitting in the wrongdirection, in the wrong channel,
in the wrong frequency.
So what do regulated leadersactually do differently?
(15:21):
I want you to think about twoinstruments.
A thermometer.
So a thermometer reads thetemperature in the room.
It reacts, it reflects.
If the room is cold, thethermometer shows cold.
If the room is hot, thethermometer shows hot.
The thermometer is accurate, butit has no influence.
(15:45):
Versus a thermostat.
A thermostat sets thetemperature in the room.
It does not react to what theroom is.
It holds the temperature it hasbeen set to.
When the room gets cold, thethermostats activates.
When the room gets too hot, thethermostats adjusts.
(16:08):
The thermostat doesn't panic, itregulates.
Leaders are a thermostat, not athermometer.
This is one of the coreprinciples of my work, and I see
it violated constantly onorganizations under AI pressure
because pressure turnsthermostat leaders into
(16:30):
thermometer leaders.
It pulls them from regulationinto reaction.
The leader who got dysregulatedby the board meeting takes that
energy into the team meeting.
The team reacts because the teamreads it.
The leader reads the reaction.
(16:52):
The cycle tightens, and thewhole system ends up at a
temperature nobody ever wanted.
The regulated leader breaks thatcycle, not by pretending
everything is fine, not bybypassing the pressure, but by
processing it before ittransmits.
Here is what neuroscience showsabout how that actually works.
(17:15):
The prefrontal cortex, which isthe part of your brain
responsible for judgment,empathy, decision making, and
emotional regulation,communicates with the amygdala
bidirectionally.
The amygdala sends threatsignals up.
The prefrontal cortex can sendcalming signals down, but only
(17:38):
if it's online.
When you are in chronic stress,when cortisol is elevated, when
you have not slept properly,when you are holding too much
with too few resources, theprefrontal cortex goes partially
offline.
The top-down regulation thatshould quite the amygdala
(17:59):
weakens.
And the threat response runs theshow.
Regulation is not a mindset,it's a biological state.
You can think your way intoregulation.
You have to create thephysiological conditions for it.
That's why that's what my brainframework addresses.
(18:21):
I'm not going to talk youthrough all five principles
today because the full mythologyis reserved for the people I
work with directly.
But what I want you tounderstand is this regulation is
not luxury for leaders, it's theprerequisite for everything
else.
Strategy requires a regulatedprefrontal cortex.
(18:43):
Empathy requires a regulatednervous system.
Psychological safety requires aregulated leader.
You cannot build a safe teamfrom an unsafe nervous system.
And in AI acceleratedenvironment where the pressure
on leaders is not going downanytime soon, the leaders who
(19:04):
regulate first will be the oneswhose teams perform
consistently.
Not just perform, adapt, andadopt new tools.
Speak honestly, bring theproblems up before they become
crisis.
Because here is what the datashows us about co-regulation
(19:25):
running in the positivedirection.
When the leader is regulated,the team nervous system shifts.
Not immediately, not magically,but measurably.
That 31% cortisol reductionhappens when the nervous system
of the leader is transmittingsomething different.
(19:45):
Safety, steadiness, capacity.
The team reads it, the team'sbiology response.
The prefrontal cortex staysonline.
The honest conversations happen.
The problems surface before theybecome disasters.
The psychological safety holds.
(20:07):
The EI tools get used becausethe environment is not
threatening enough to triggerresistance.
One regulated leader, 31% lowercortisol, 35% higher team
learning, 27% betterperformance.
(20:28):
All of it transmitted biology tobiology.
So the question is not whetheryour nervous system is
transmitting, it always is.
The question is what is ittransmitting?
Are you the thermometer readingthe room's pressure or are you
(20:49):
the thermostat holding thetemperature steady?
That's the choice at the centerof leadership in 2026.
And it starts with regulation.
If you're listening to this andsomething just shifted, good.
That means your nervous systemis already paying attention to
(21:12):
the right thing.
Here is what I want you to takeinto this week.
Notice the room when you walkin, not just the agenda.
Notice what the bodies in therooms are doing.
Notice what your body is doingbefore you speak.
Because the most importantbroadcast you send as a leader
(21:36):
is not the words you say.
It's the nervous system stateyou carry into the room.
If you want to understand whereyour nervous system is right
now, I have an assessment.
I have the link down in thenotes.
It takes about 10 minutes.
(21:56):
It will show you exactly whereyou are opening.
Operating and what your nervoussystem is signaling to your
team.
And if you want to go deeper, ifyou want to build the regulation
that makes you a thermostat andnot a thermometer, let's talk.
The link to Book a LeadershipClarity call is in the show
(22:17):
notes.
30 minutes, no pitch, justclarity about where you are and
what is possible.
Thank you for being here.
Show me some love, like I alwayssay.
Share this episode with theleader who needs to hear it.
Not because they're struggling,but because they care.
And caring leaders deserve thisinformation.
(22:40):
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(23:03):
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Peace out.