From Turnaways to Takeaways: Monetizing Referrals through "Have You Got", with Deborah Labi

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This week, we’re joined by Deborah Labi, a seasoned hospitality professional and the founder of Have You Got, a verified global guest referral network designed to help independent property managers expand their reach and maximize revenue without sacrificing the personal touch that sets them apart.

With two decades of experience in the industry, Deborah understands the frustration of turning away great guests, whether due to lack of availability or location. That challenge led to the creation of Have You Got, a platform that enables property managers to remain helpful, visible, and profitable even when they can’t host the guest themselves. Through verified referrals, Have You Got turns missed bookings into meaningful opportunities for both managers and travelers.

In this episode, we dive into:

1️⃣ How Have You Got turns guest referrals into passive income
2️⃣ Why verified managers and guest-first design build lasting trust
3️⃣ Smart ways to use referral links to capture missed bookings
4️⃣ How simple videos can strengthen guest loyalty
5️⃣ Why collaboration, not consolidation, is key to reducing OTA dependence

We also discuss the importance of transparency, collaboration, and brand-building in a market where travelers are increasingly craving trusted, local experiences.

Connect with Deborah:
LinkedIn: https://www.linkedin.com/in/deborah-labi-a7566a2b/
Website: https://www.thehaveyougot.network/

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