On this week's episode, Larry chats with Campbell Scott, founder and owner of i4 Business Improvements, to discuss the evolution of Continuous Improvement (CI). Campbell and Larry discuss the dramatic change COVID-19 has brought to the operating landscape and the important role CI plays in helping businesses forced to rapidly re-adjust culture, processes, and strategies to survive.
Campbell shares his wealth of knowledge and experience on change management and why Vision, Motivation, and Action Plans are the biggest challenges organizations face. Campbell and Larry also discuss which of the various CI techniques are most successful at ensuring it is implemented, sustained, and continually adding value to an organization.
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