Delta Plans AI-Driven Personalized Pricing—Is This Retail's Future? | Reimagining Retail

In this podcast episode, we discuss the backlash to Delta’s decision to use personalized AI pricing, how consumers feel about dynamic pricing, and if there is a way for retailers to implement it without losing shopper trust. Listen to the discussion with Analyst and guest host, Rachel Wolff, Vice President of Content, Suzy Davidkhanian, and Senior Analyst, Zak Stambor.

 

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For a transcript of this episode click here: https://www.emarketer.com/content/podcast-podcast-delta-plans-ai-driven-personalized-pricing-is-this-retail-s-future-reimagining-retail

 

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