Family firms thrive on loyalty, but unspoken assumptions can quietly derail both relationships and results. In this episode, Dr. Donna Marino, psychologist and family-business coach, shares how leaders can spot early red flags, break the “story loops” that fuel conflict, and rebuild trust with practical, repeatable tools. From succession anxieties to complex realities like addiction, mental health, and dementia, Dr. Donna offers a clear path to healthier conversations, stronger governance, and a culture where people feel seen, heard, and accountable.
Key Topics Discussed
- Spot early warning signs of relational risk during transitions (succession, retirement, sell vs. pass-down) and intervene before resentment calcifies.
- Name and test assumptions by labeling them as “stories,” checking facts, and inviting direct conversation to reset expectations.
- Practice courageous conflict with clear ground rules (turn-taking, no interruptions), active listening, and vulnerability that repairs trust.
- Address complex issues head-on (addiction, mental health, dementia) and codify governance (bylaws, board terms, and decision criteria) to reduce crisis risk.
- Rebuild broken trust through one-on-ones, facilitated dialogues, and alignment on shared purpose so teams can move forward together.
- Navigate succession identity shifts by coaching both generations by supporting the retiring leader’s transition and empowering next-gen innovation.
Connect with Dr. Donna Marino on LinkedIn or visit drdonnamarino.com
Building Unbreakable Brands is hosted by Meghan Lynch
Produced by Six-Point Strategy
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