The Plan vs. What Actually Happens

Nothing goes smooth. Ever. In Episode 23 of Built By Doing, David and Stan open a new monthly series: every month they lay out exactly what they're working on across the David Alan businesses, then come back the next month and grade themselves on what actually happened. This month: the Columbus store was supposed to open in June. It's August. The landlord sent the wrong address, the internet contract collapsed, and an HVAC unit that should have taken two months took six. They planned for delays, built in an extra month of buffer, implemented lessons from the last opening, and STILL behind. Also in this episode: negotiating LOIs in Nashville and Charleston at the same time, the strategy behind picking expansion markets, prepping the 10th annual charity fashion show at PPG Place in Pittsburgh, rolling out a high-end hardwood line in the closet business, and the live sales scoreboard that has the whole stylist team competing. If you're opening a location, signing a lease, or juggling more projects than you can control, this one is for you. Questions for a future episode? Sent us a message at www.builtbydoingpodcast.com.