Business Performance Podcast

Business Performance Podcast

The Business Performance Podcast is a monthly podcast dedicated to helping companies spread the word on their lessons learned from improving product quality, processes, and performance.... Show More

Episodes

June 28, 2020 43 min

With all the shutdowns and unknowns surrounding COVID-19 swirling around us, it can easily feel overwhelming, frustrating, and stressful.  Or in Carrie Vanston’s vocabulary, a proverbial alligator pit just waiting for us to fall into.  In this episode Carrie talks about her eight tips to help you stay out of the alligator pit of fear and stress, and move on to an energized, growth mindset.

Carrie is a motivational business coach wit...

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Necessity is the mother of invention has never been more true than for Kindred Bravely’s founder and CEO Deanne Akerson.  Five years ago when her children were very young, Deanne was searching for some comfortable nursing pajamas that she just could not find.  After fruitlessly searching she decided that I can go into the maternity apparel business and make comfortable clothes that mothers really want.  So Deanne and her husband fo...

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Have you ever wondered how on-line advertisers target specific ads for you?  Have you ever wondered how a web site can drive an audience to a specific product or service?  If so, then take a few minutes and listen to Kurt Donnell, CEO of Freestar as he talks about how Freestar has disrupted the on-line advertising business and become the fastest growing company in the US in 2019, according to Inc.

Kurt Donnell is passionate about bu...

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COVID-19 has disrupted life and business in so many different and terrible ways.  A critical element is the impacts on the supply chain.  Raw materials and finished goods are now stuck in limbo, waiting to complete their journey.  And an interesting aspect of the supply chain is that companies will sell out of their raw materials before the supply chain will be able to restart.  In this episode SwanLeap CEO Brad Hollister talks abo...

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Restarting businesses post-COVID-19 is going to take a lot of thought and patience.  Business leaders will have to make very difficult and intentional decisions, and not scramble to come back on line.  Leaders are not necessarily managers and managers are not necessarily leaders.  In this episode executive leadership coach Monte Wyatt discusses his approach to helping business owners and leaders adjust to the new normal.

Monte Wyatt...

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COVID-19 is the biggest disruption to life as we know it for entire world.  With nearly every school system shut down, an area with major disruption is education.  Teachers who are used to teaching their students in a classroom are now faced with coming up with new ways of teaching young children remotely.  And parents will have to step up and take a more active role in their children’s education.  In this episode Yocheved Belsky d...

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From its humble beginnings in 1994, Amazon grew to disrupt and dominate online shopping.  Much of its success has come from its ability to rapidly deliver consumer products through it’s automated distribution centers.  However, small retailers can only access Amazon’s services by selling through Amazon.  Enter Project Verte who provides state of the art supply chain and distribution services to the small retailer via a proprietary ...

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One of the fastest growing artificial intelligence industry segments is Robotic Process Automation (RPA).  RPAs are little applications or bots that automate mundane tasks and activities, freeing people up to address more interesting tasks.  One company that is graduating from being a startup is UiPath, who makes robots so people don’t have to be robots.  In this episode we meet Axel Schneider of UiPath who talks about automation, ...

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Delivering software QA and testing services requires a lot of process discipline, as well as being an entrepreneur starting a new consultancy company.  The quality of the delivered services is directly related to the quality of the processes used for delivering the services.  In this episode, Fritz Frtizius talks about software testing automation, misconceptions, and pitfalls and what is he has done to overcome these challenges.

Fri...

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Disruption and automation affects every business today.  Cultural resistance is the biggest obstacle to overcome as many people fear losing their jobs to automation as companies try to become better, faster, and cheaper while pursuing improved customer satisfaction.  In this episode, Bälaji Ramanujam talks about overcoming these challenges and building customer satisfaction based on data.

Bälaji Ramanujam has a proven track record...

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The traditional marketing funnel uses A/B testing and can be quite time consuming to zero in on the best marketing strategy.  Today the landscape of traditional marketing techniques is rapidly changing with the use of AI and autonomous cross channel marketing.  In this episode, Jim Calhoun/CEO of Nectar9 talks about how they are building a world in which marketing automation is truly left to the machines.

Jim Calhoun is a seasoned S...

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Lean.  Agile.  DevOps.  These terms and concepts are quite the vogue with software development today, and were meant to address the shortcomings of waterfall development and ill-defined requirements.  Yet people implement these concepts to varying degrees, claiming they are agile, and the quality problems of yesterday still exist.  In this episode Michael Nir of Sapir Consulting talks about agile, retrospectives, and quality in sof...

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Entrepreneur Eric Ries co-founded and served as CTO of IMVU.  The lessons he learned at IMVU became the basis for The Lean Startup.  Eight years later IMVU continues to grow and move up the hockey stick, today using AI and experiments to grow their customer base through the efforts of their VP Growth, Lomit Patel.  Lomit's first book, Lean AI part of Eric Ries' The Lean Startup series, will be published in March 2020.  In t...

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There are many different moving parts when it comes to healthcare:  patients, providers, payers, insurance companies, etc.  And when you try to connect the patient to the provider to the payer, things can get bogged down due to different forms, formats, information, data, etc.  Bridging these gaps can be quite a challenge, especially when it comes to quality and human interactions.  In this episode Colin Mulholland talks about how ...

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Disruption and innovation are today’s business models.  No industry sector is immune.  A case in point is Field Agent and how they are changing the way that the world collects business information. Field Agent uses crowdsourcing to gain access to their client's shoppers who then utilize the latest in smart phone technology to deliver near real time access to business information.  Field Agent provides better coverage in less ti...

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What has been your experience with searching for a job or changing your career?  Are you one of the million people applying for the same job posted on the different Job Sites?  Are you looking for a better way to meet your goals?  Meet Kyle Gantos, who after receiving his MBA, was frustrated with all the competition for the same small set of jobs.  Over the past seven years Kyle has honed his coaching and training method to help hi...

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How do you disrupt an established industry and/or market?  By thinking outside of the box and using state of the art technology to circumvent the high-pressure sales environment in brick and mortar jewelry stores.  The biggest challenge to overcomes is FOBRO, fear of buying rings online.  Entrepreneur Anubh Shah leveraged his financial background, family history in the diamond business, and 3D printing technology to bring custom en...

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One of the issues facing healthcare and hospitals today is the paucity of time for clinicians and physicians to focus on the needs of the patient, rather than getting caught up with all of the new technology.  Thomas Jefferson University and Jefferson Health’s Chief Digital Officer and Executive Vice President for Technology Innovation and Consumer Experience Neil Gomes is leading the effort to bring innovation to healthcare, there...

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I am sure that you have sometime in your life you have been frustrated  by the bill you receive from a hospital stay.  Incorrect billing, incorrect application of your medical insurance, delayed billing etc.  Wouldn’t it be great if there was a solution to reduce these errors, speed up the process, and be of benefit to both the patients and the hospitals?  Now there is with Avelead.  In this episode we meet Avelead’s Founder Jawad ...

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Automobile dealerships have some unique issues when it comes to operations and marketing.  The consumer has always dreaded going to the dealer because of the high-pressure experience.  Innovation and disruption has come to auto sales with businesses like Car Max and Carvana.  So traditional dealerships have to adjust and rethink their marketing strategies and service offerings.  In this episode Jason Harris of Strategy with Jason t...

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