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September 11, 2019 23 min

In Episode 11 of Close the Deal Without Selling
Hosted by Communications & Sales Educator, Ike Krieger

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  • Additional O.E.Q.s help you remain in a problem-solving mode. (pg. 185)
  • Remember it's not about convincing... it's about uncovering and satisfying needs.
  • Bridging is an effective response to someone requesting that you do both A and B. (Pg.171)
  • An easier way to effectively set appointments. (Pg. 333)
  • Meet people at their model of the universe. 
  • Remember... Air on. Window off. (Pg. 348)
  • Use the secret sauce of mirroring and matching to overcome problems created by cross-channel communication.
  • It's not so much what you say, but how you say it. (pg.367)



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