"Contractor Marketing Tips & Tricks" is a podcast by Footbridge Media - a marketing agency with 20+ years of experience exclusively helping contractors and home service providers just like you. We offer practical marketing and business development advice for small businesses in the construction space - to help them to grow and develop their own presence. Our goal is that your business can be successful and attract customers without being overly dependent on only buying leads or any single lead stream. Your Success Is Our Business. Hosted by Chris Lonergan
Most contractors obsess over getting new leads... and completely ignore the goldmine sitting in their past customer list.
In this episode, we break down why customer retention is one of the most overlooked profit drivers in a contracting business - and how small, intentional follow-up systems can turn one-time jobs into repeat work, referrals, and long-term revenue.
We’ll talk about onboarding, post-job follow-up, service programs, r...
You worked hard to get that lead. You showed up on time. You did solid work. You got paid.
But then you thought you were done. Most contractors waste the biggest opportunity sitting right in front of them every time they complete a job.
The job isn't just revenue. It's momentum to grow your business and get more leads. And if you're not intentional, you're walking away from money.
Here's a checklist of 7 things you...
Google is quietly releasing a new local search feature called the "Online Estimates" filter, and it could seriously impact how contractors show up in search results.This isn't a ranking update or an ad change - it's a search filter that prioritizes businesses offering visible pricing, cost ranges, or online estimates. If your website doesn't clearly mention estimates, you could be filtered out before proximity...
It starts with a phone call: "We're having an urgent issue with the keywords on your Google Business Listing, and we'd like to get this fixed before the end of the day…"
Sounds legit, right?
But here's the truth: Google will never call you like that. And this common scam is tricking contractors out of time and money.
Full text associated with this episode: https://www.footbridgemedia.com/marketing-tips/googl...
Most contractors know they should be asking for reviews. But knowing when to ask - and when not to - is the difference between a five-star reputation and a silent customer base.
If you're asking too soon, too late, or without context, you're missing the moment when your customer is most likely to follow through.
Full text associated with this episode: https://www.footbridgemedia.com/marketing-tips/best-time-ask-review-home-se...
Think people are finding your website on Google like they used to?
Think again.
AI answer engines are changing how homeowners get information - and if your business isn't showing up in those answers, you're already falling behind.
Full text associated with this episode: https://www.footbridgemedia.com/marketing-tips/aeo-contractors-home-service-companies
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Get more leads and improve your business with help from Footbridg...
If you've tried postcard marketing and walked away thinking it doesn't work, it's probably not the postcard's fault. It's the strategy behind it. Postcards still work - but only if you're doing them right.
Postcards aren’t outdated. Lazy postcard strategy is.
Full text associated with this episode: https://www.footbridgemedia.com/marketing-tips/postcards-arent-dead
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Most contractors don't lose jobs because they're bad at their trade. They lose them because they didn't prepare in January.
Let's review a checklist of the things contractors should be doing before demand ramps up - starting with the biggest shift most contractors are still underestimating heading into 2026.
Full text associated with this episode: https://www.footbridgemedia.com/marketing-tips/2026-contractor-business...
AI isn’t just some futuristic buzzword anymore – it’s actively changing how people search online. If you’re a contractor trying to win more leads, the way your business shows up in search results is already being shaped by tools like ChatGPT, Gemini, Perplexity, and Claude.
And here’s the truth: If your SEO strategy hasn’t adapted, you might be invisible to these AI-driven platforms. Let’s break down what’s going on and how to stay ...
Imagine a homeowner asks ChatGPT, "Who's the best HVAC company near me?" If your business doesn't get mentioned, you've lost that lead-before you even had a shot at it. That's not a futuristic 'what if.' That's how AI-driven search is already working today.
Enter Generative Engine Optimization, or GEO. While SEO focuses on helping your website rank in Google, GEO is about showing up in answers g...
If you log into your Google Business Profile and suddenly see a big red banner saying your business needs to be reverified… you're not alone.
More and more home service businesses are getting caught up in Google's reverification sweeps. And if you're like most contractors, your Google Business Profile is a lifeline to steady leads and trusted reviews. So when it suddenly disappears or becomes unverified, it's not jus...
If you're in the trades, you already know winter can feel like business is frozen. But what if the slow season was actually the best time to leap ahead of your competitors?
While most contractors wait for the phone to ring again, the smart ones treat the off-season like a launchpad.
This is the time when real business growth starts - not when you're buried in jobs, but when you have space to think, plan, and build.
Feeling like you're working non-stop but still falling behind? You're not alone - and you're not doing anything wrong. You're just stuck in the Time Trap.
Let's breaks down why so many contractors find themselves constantly busy but barely making progress.
From doing everything yourself to clinging to outdated manual systems, we explore the habits that keep you buried in work and the mindset shifts that can help...
The contractor marketing world is shifting fast.
Homeowners are searching with AI. Tracking tools are getting gutted by privacy changes. And attention spans? Shorter than ever.
If you're still following the same plan you were in 2020, you're not just behind-you're invisible.
But the contractors who adapt, who stay consistent with their marketing (even when they're busy), and who build systems instead of one-off wins? T...
If you get an email or a GBP dashboard alert that your Google Business Profile has been suspended due to a policy violation, the first step is to stop clicking and take a breath.
Potentially losing your Google Business Profile can be a major problem for home service pros. It can represent a major source of leads and years of online review gathering efforts that we know you do not want to lose.
But reacting out of anger and clicking t...
Marketing isn't always about the hard sell. Sometimes it's the little gestures that build the strongest connections.
For contractors and home service professionals, sending a holiday card might feel old school - but it's one of the easiest ways to make a lasting impression.
A simple card in the mailbox can do more for your brand than another ad in the feed.
Full text associated with this episode: https://www.footbridgemed...
Google is shutting down part of your Google Business Profile. If you've ever used the Q&A section in your GBP (or had customers do it), things are about to change.
As of November 2025, Google has officially discontinued the My Business Q&A API. This means 3rd-party tools and software will no longer be able to read or post new Q&A content. While old content might hang around for a little while longer, this marks the b...
You're already doing the best marketing every single day - just need to document it. Let's talk about how the work you're already doing could land your next three jobs.
The jobs you're already doing are your best marketing tool. When you do it right, you'll have something you can share that could land your next job.
Back in the day, it was "Show & Tell" - it's when you brought in whatever...
What's coming next in local SEO? If 2025 has taught us anything, it's that change is no longer gradual - it's accelerating.
As we head into 2026, contractors need to start thinking ahead, not playing catch-up.
In this episode, we'll cover 3 key predictions for how local SEO will evolve and how you can stay in the game - and maybe even get ahead.
Full text associated with this episode: https://www.footbridgemedia....
You're not behind because you're not good at what you do. You're behind because you're trying to do everything yourself.
Your top competitors aren't better contractors – they just stopped doing it all on their own.
And that's the real separator in today's home service world. The ones who scale, the ones you keep seeing everywhere – they're not working longer hours or cutting more corners. They just lea...
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