All Episodes

December 31, 2019 19 min

Add the CRM Radio skill to your Alexa capable device to play the most recent or choose from a list.

Justin J. Smal. CEO of Monread CRM who was named CRM Thought Leader by the All Ireland Business Foundation in 2018 is interviewed by Paul Petersen, host of CRM Radio.  They discuss why the foundational purpose of CRM has not changed as the cornerstone of B2B businesses.  Whether a business has five employees or hundreds, Smal says they need a CRM. 

----more----

Why it Matters “The core philosophy is still there, having data all in one place, seeing all your communications in one place, all the interactions that you might have with leads or prospects of the customer and actually be able to call up a record to see their thoughts and interest really hasn’t changed.“

It is an interesting program for those who follow CRM applications and those who are still hunting for a CRM system that works for their needs.

Justin J. Smal

All-Ireland Business Foundation CRM Thought-leader and extensive CRM knowledge based on 25 years of delivering CRM solutions to a wide-range of businesses. Driven, personable and business savvy leader with an international background and a passion to enable business growth & transformation by delivering holistic CRM solutions for business large and small. Excellent presentation, customer relations and complex problem-solving skills.

Specialties: CRM Strategy • Zoho CRM • Strategic Planning • Technology Integration • Requirement & Business Analysis • Solution Development • Continuous Improvement • Organizational Change Management • Leadership • Motivation • Collaboration • Sales & Marketing • Customer Experience 

Contact Info

Justin J.’s Profile

linkedin.com/in/jjsmal

Website

  • com  (Company Website)
  • Twitter

  • jjsmal
  •  Dublin - 01 554 0251 | Boston - (857) 574-5780 | London -  020 3051 4806

     ___________________________________________

    CRM Radio is hosted by Paul Petersen of Goldmine CRM by Ivanti which is a program on the Funnel Radio Channel.  GoldMine is the sponsor of CRM Radio.

       

    Share
    Mark as Played

    Chat About CRM Radio

    Advertise With Us

    Popular Podcasts

    Crime Junkie
    Camp Hell: Anneewakee

    Camp Hell: Anneewakee

    The Anneewakee Treatment Center for Emotionally Disturbed Youth operated in Douglasville, Georgia for over 25 years. Purportedly, it was a place that parents could send their troubled kids for help. But in reality, it was a breeding ground for abuse. This is the story of Anneewakee, as never told before.

    The Daily

    The Daily

    This is what the news should sound like. The biggest stories of our time, told by the best journalists in the world. Hosted by Michael Barbaro. Twenty minutes a day, five days a week, ready by 6 a.m.

    For You

      Music, radio and podcasts, all free. Listen online or download the iHeartRadio App.

      Connect

      © 2021 iHeartMedia, Inc.