In this episode of the Engaging Virtual Meetings podcast, I sit down with Maranda DeSanto, CAE, the Director of Member Experience at the National Speakers Association (NSA). Maranda shares her expertise on creating exceptional member experiences, the NSA's unique culture, and the importance of community within the organization.
In this episode, we discuss the following:
👋 The importance of creating a welcoming community for new and existing members.
💻 How to leverage technology to improve member engagement and experiences.
🚀 The future of virtual and hybrid meetings and their role in association management.
💬 Personal stories and examples of how NSA's community has positively impacted its members.
Tune in to hear Maranda’s insights on creating an exceptional member experience and fostering a supportive community within your organization.
Resources:
https://www.linkedin.com/in/marandadesanto/
If you enjoy this episode, please subscribe and share it with a friend. Also, leave us a rating and review on any podcast platform, I’d really appreciate it.
For more information, visit us at www.engagingvirtualmeetings.com
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