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July 19, 2021 19 min

Engati is the world’s leading multilingual Digital CX platform. It is a one-stop platform for powerful customer engagements. With our intelligent bots, we help you create the smoothest of customer experiences, with minimal coding. And now, we’re even helping you answer your customers’ most complicated questions in real-time with Engati Live Chat.

Website: https://www.engati.com/ Blogs: https://engati.com/blog

Check out our CX Library- CX Community page: https://www.engati.com/cx-community YouTube Interview series: https://www.youtube.com/playlist?list=PL05g56Qg9-goNEUmZlGGPHWfVjQRPpwr4 SoundCloud Interview series: https://soundcloud.com/user-670584022/tracks Spotify Interview series: https://open.spotify.com/show/3G0uQwPnQib22emRi9VhUg

https://www.engati.com/cx-community/b2b-customer-experience-programs

Maranda Dziekonski, Senior Vice President Customer Success and People at Swiftly, Inc. talks about how can we understand consumer behavioral psychology in a B2B sphere and how to deliver a great B2B customer experience. ?She also highlights B2B customers’ top 3 Key performance indicators

Check out the 200 CX Thought Leaders to follow for 2021 - http://s.engati.com/2z9?

Follow us on- Facebook: https://www.facebook.com/getengati LinkedIn: https://www.linkedin.com/company/engati/ Twitter: https://twitter.com/getengati Instagram: https://www.instagram.com/getengati/

Talk to us: contact@engati.com

#EngatiCX #CX #AI

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