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March 17, 2020 49 min

The landscape of colleges and universities are changing by the day. With the prices going through the roof, many people are questioning whether it is worth it or not. Giving clarity to the challenges faced by the students as well as the universities is Dr. Travis Feezell, President at Hastings College in Hastings, Nebraska. In this episode, Travis shares with us the unique approach they have been taking called Hastings 2.0. True to the Fans First Experience, he tells us how they put students first, focusing on their experience that creates value, unlike any other institutions. He lets us in on the process of reinventing Hastings, the struggles they went through, the conversations they had with the staff and faculty, and the marketing that went behind it. Get inside this conversation in higher education and the college experience with Travis to see how the importance of putting the customers—in this case, the students—first ultimately leads to success.

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