E58: Your Pets Deserve to Stay Home While You're Away

Ever wondered who's caring for your furry friend while you're away? Forget the stress of kennels and boarding facilities. David Westfall, co-owner of Inside and Out Pet Care, reveals a refreshing approach to pet care that prioritizes your pet's comfort and familiar environment.

The journey began when David's wife Kim Plache transformed her hobby into Northern Colorado's premier pet sitting, dog walking, and behavioral dog training company. What started as a side project during her CNA career blossomed into a thriving business dedicated to animals' wellbeing. Recently, David joined full-time after retiring from apartment maintenance at 63, bringing his own passion to their growing enterprise.

What makes Inside and Out Pet Care special? They come to your home, where your pet knows their food dish, favorite resting spots, and bathroom areas. Their dedicated sitters are personally introduced to your pets, establishing trust and familiarity. From dogs and cats to horses, mice, snakes—and as David jokingly mentions, even elephants if needed—they accommodate all creatures with personalized care plans. "We take care of your pet and love your pet like we love our own," David emphasizes, highlighting their commitment to the American Kennel Club's principle that animal welfare comes before all other concerns.

Beyond business, David revealed his personal side—his love for music, vintage pocket watches, fly fishing, and his distinctive 1880s-1890s fashion style that frequently draws comments from passersby. His philosophical approach to life's challenges reflects the same thoughtful care they bring to their pet services.

Want peace of mind knowing your beloved pets are receiving exceptional care in the comfort of their own home? Visit https://insideandoutpetcarellc.com/ to explore their services and use their convenient self-booking portal to schedule appointments that fit your needs and your pet's routine.

Episode Transcript

Speaker 1 (00:00):
This is the Good Neighbor Podcast, the place
where local businesses andneighbors come together.
Here's your host, Nick George.

Speaker 2 (00:11):
Welcome to the Good Neighbor Podcast.
Are you in need of anall-inclusive pet services
company driven by hands-on care,unwavering honesty and a deep
commitment to the well-being andloyalty that your pet deserves?
One might be closer than youthink.
Today I have the pleasure ofintroducing your good neighbor,
david Westfall, with Inside andOut Pet Care.

(00:32):
David, how's it going?

Speaker 3 (00:34):
It's going wonderful.
How about yourself?
Awesome?

Speaker 2 (00:37):
We're excited to learn all about you and your
business, your practice.
Please tell us about it yourpractice.

Speaker 3 (00:45):
Please tell us about it Well Inside and Out.
Pet Care is Northern Colorado'spremier pet sitting, dog
walking and behavioral dogtraining company.
My wife is an awesome dogtrainer.
She's got me almost housebroken.

Speaker 2 (01:01):
She's on the website, right, that's Kim.

Speaker 3 (01:04):
Yes, it is, kim, Plaché is my wife.

Speaker 2 (01:07):
Awesome.
How did you guys get into thisbusiness?

Speaker 3 (01:11):
Kim started this several years before I moved up
here from Arizona a little over10 years ago and she had Inside
Now as a hobby business and shewas working as a CNA.
And she had Inside Now as ahobby business and she was
working as a CNA and it was justsomething to keep her busy and
she loves animals and it wasjust something for her to do as

(01:34):
a hobby.
And then there was an issue atone of the locations that she
was working at and there was anRN involved and a CNA always
loses and she wound up lookingfor a job.
I was up here, we had beenmarried just a few months.

(01:55):
I was working at a complex upin Fort Collins doing apartment
maintenance and was doing wellwith that.
And I told her I says, don'tworry about it, take inside now,
you've already got it started.
Grow the business, get somepeople working for you and then

(02:18):
you can do what you love workingwith the animals.
And she picked up the ball andshe ran with it and here back in
February I kind of retired fromdoing apartment maintenance and
at 63, running up and down thestairs and changing garbage
disposals and doing all thatwonderful stuff is just a little
hard at my age, so I came towork for her.

Speaker 2 (02:43):
Awesome.
I'm sure she's reallyappreciative of that.
What are some myths andmisconceptions in your industry?

Speaker 3 (02:49):
A lot of the misconceptions that I run into
are people that want to puttheir dog in a kennel when they
leave, take it to a place, dropit off with strangers in a
strange environment, inside andout pet care.
We don't do that.
We take care of your dog, cat,horse, mice, snakes, whatever in

(03:15):
the care of your own home,where the animal knows where its
food dish is, knows where itsfavorite spot to use the
bathroom is.
Our sitter is introduced to theanimal and the animal gets to
know the sitter and then knowswhen the sitter will be there to
take it for a walk, feed it,pet it, play ball, brush it,

(03:38):
whatever's needed or whatever'sbrought up as to the needs of
the animal by the owner, and wejust take care of the animal as
if it were our own.

Speaker 2 (03:52):
Right.
So the myth is that people needto take these dogs and put them
somewhere else, and you'resolving that.
Who are your target customersand how are you attracting them
now?

Speaker 3 (04:04):
We don't actually have a target group.
We're kind of targetingeverybody, because almost
everybody in Colorado has a dogor a cat and things come up.
I was talking to a nice ladyearlier on the phone.
Her work schedule is such thatshe's having to leave her dog at

(04:26):
home during the day with no oneto take it for a walk, take it
out to do its business, feed it,and she's inquiring with us
about pet care for her dog andwe're going to set her up with
the best service that we can.
We take care of all the animalsand, like I said, horses to

(04:50):
mice, yeah, we take care of allof them.
If somebody had an elephant,we'd probably try to figure out
how to take care of it.

Speaker 2 (04:57):
That's awesome.
Outside of work, what do you dofor fun?

Speaker 3 (05:02):
Well, I like to play music.
I like to write and record myown stuff.
Occasionally I'll hit an openmic night just to try something
out in front of a crowd.
I like to get outdoors fly fish.
I really enjoy vintage pocketwatches and I normally dress in

(05:23):
the style of the late 1880s and1890s.
I had a lady stop me the otherday and say you look like you
just walked out of a Westernmovie.
Okay, well, I've got the hightop Calvary boots with spurs and

(05:47):
they shine pretty good.

Speaker 2 (05:50):
It's too bad people can't see you in the incredible
guitar collection that's behindyou.
Let's switch gears.
Can you describe a hardship orlife challenge you overcame and
how it made you stronger?
What comes to mind?

Speaker 3 (06:01):
I've had a lot of hard times and I've had a lot of
good times and I'm not going toget into too much of that.
But life is full of turns.
You have right turns, you haveleft turns, and sometimes it's a
good turn to take, sometimesit's a bad turn to take, but

(06:23):
each one is a learningexperience and I've made a lot
of wrong turns in my life butI've made a few right ones.
But every single move I've madein my life has brought me
through to this day, this point,at this moment, and I am happy
and content where I am.
It's just you take life as itcomes and don't let it beat you

(06:48):
up.

Speaker 2 (06:51):
David, please tell our listeners one thing they
should absolutely remember aboutinside and out pet care.

Speaker 3 (06:58):
We are here for you.
We are here for your pets, foryou, we are here for your pets.
We adhere to the principles.
Of the AKC is set down that thehealth, welfare and well-being
of the animal comes before allother concerns.
We take that to heart.
We take care of your pet andlove your pet like we love our

(07:20):
own and like you love yours.
That's our job and if you haveto leave, we want to know that
you can rest assured that youranimal is in good hands.

Speaker 2 (07:33):
David, including a phone number.
How can our listeners todaylearn more about Inside and Out
Pet Care?

Speaker 3 (07:40):
That would be go to InsideAndOutPetCarecom and the,
and in there is spelled out LLC.
And just look at our website.
We have pictures, we have acomplete description of the
company, our services and justabout anything you'd want to

(08:01):
know.
There is a button up in thecorner where you can actually
set up your own account and youcan request services.
Through your client loginportal, you can actually go into
our scheduling and set up yourown appointments on your
schedule as to what you need foryour pet, schedule as to what

(08:24):
you need for your pet, and wetake our sitters will take that
information.
Log in.

Speaker 2 (08:33):
Accept the appointment and we'll be there
on time.
Self-booking is the way to go.
I'm glad you have it Well,david.
I really appreciate you beingon the show and we wish you and
your pet practice the very bestmoving forward all right, you
have a wonderful rest of yourday thank you for listening to
the good neighbor podcast.

Speaker 1 (08:52):
To nominate your favorite local businesses to be
featured on the show, go tognpfortcollinscom.
That's gnpfortcollinscom, orcall 970-438-0825.