HR in Hospitality

HR in Hospitality

The HR in Hospitality podcast delivers on all things human-resource-related for hospitality industry leaders of today and tomorrow.... Show More

In this episode, Dr. Giffen argues the importance of all organizations adopting a hospitality 'people serving people' mentality. If you want customers to feel valued, cared for, and gain repeat business, you first start with hiring and retaining the right people who have a spirit to serve people.

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