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November 18, 2025 60 mins

The legendary Shane Fletcher — or “Fletch” is the High Performance Campaign Manager for the Black Ferns, both the XV and the Sevens. He was the team manager for the Crusaders for 8 years; his tenure there included their 7-in-a-row championship run.


Fletch is also one of the extraordinary teaching assistants on the Crusaders Leadership Programme™, so someone we get the privilege of working with on a regular basis.


In today’s episode, Fletch  talks about:


  • going from 7 championships in a row to not making the playoffs,
  • how identifying leaders can actually undermine group performance, and 
  • how to develop true performance language


Hunger & Heart is brought to you by the Crusaders Leadership Programme™. Whether you're coaching under-5s or a professional team, we all want the same thing: to build cultures of trust, get the best out of our people, and grow players into leaders.


The Crusaders Leadership Programme™ lets you get up close and personal with some of the greatest rugby legends of all time — people like Sir Wayne Smith, Sam Whitelock, and Kieran Read. You’ll get their secrets for building high-trust, high-performing teams, on the rugby pitch or in the boardroom.


Hunger & Heart listeners get 10% off the full price of the program. Use the code HUNGER at checkout. Find out more: crusadersleadership.com



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