"A new type of thinking is essential if humankind is to survive and reach higher levels." Marsha Ramroop (quoting Einstein)
Marsha Ramroop explains how her purpose, giving the unheard voice a place to speak, first emerged during her broadcasting career, and how it now shapes her work in cultural intelligence and organisational change. We explore inclusion and why under-representation is a symptom of deeper cultural and behavioural issues. Marsha introduces Cultural Intelligence (CQ) and its four capabilities, showing how they help us work and relate effectively across difference. We also discuss the wider context of global uncertainty, polarisation and the need for, as Marsha quotes, “a new type of thinking”. Throughout, she emphasises personal responsibility, listening with intent, and the impact small behavioural shifts can have on teams, organisations and society. This conversation is packed, practical and human - an invitation to look inward, listen more deeply and consider the behaviours that help everyone feel valued, respected and included.
Marsha Ramroop is a global award-winning organisational inclusion strategist, author, and speaker with a passion for driving change across sectors - particularly in the built and natural environments - with her own consultancy Unheard Voice. Marsha’s book Building Inclusion: Practical Guide to Inclusion in Architecture & the Built Environment speaks about how to deliver inclusion; how we attract a diversity of people to our professions and organisations, retain that diversity, create inclusion in our services and engage external stakeholders inclusively. It was Highly Commended in the 2025 Business Book Awards. She had a 30-year career in broadcasting, bringing inclusion to BBC newsrooms through journalism, before turning to organisational culture consultancy. Connect with Marsha
Through her websites
LinkedIn https://www.linkedin.com/in/marsharamroop
Instagram https://www.instagram.com/marsharamroop/
Resources
Building Inclusion by Marsha Ramroop
Marcus Ryder & Lenny Henry — Manifesto for TV and Beyond (UK demographic data from the Office for National Statistics)
Dale Carnegie — How to Win Friends and Influence People
Paulo Freire & Adam Rutherford
The Doomsday Clock
Leading Beyond the Numbers by Susan Ní Chríodáin
Business Book Awards 2025
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Las Culturistas with Matt Rogers and Bowen Yang
Ding dong! Join your culture consultants, Matt Rogers and Bowen Yang, on an unforgettable journey into the beating heart of CULTURE. Alongside sizzling special guests, they GET INTO the hottest pop-culture moments of the day and the formative cultural experiences that turned them into Culturistas. Produced by the Big Money Players Network and iHeartRadio.
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.