Have you sprung a leak in your RCM? Do you renegotiate or review your insurance contract language regularly? What about EOB review?
You may have payment posters, but who in your practice is deciding to appeal or write off denials - or work those denials? Have you checked in on your E/M documentation and coding with the new 2021 rules for office visits?
If you are a primary care are you utilizing your NPPs by adding value-added services, like AWV or CCM?
Terry Fletcher talks with David Zetter, of Zetter Healthcare, to determine when you should hire a healthcare consultant to assist with these tasks and help achieve long-term practice success.
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