In this episode of Owned and Operated, we’re exploring how to grow your career inside a home service company. From internal promotions to mindset shifts, John and Brandon Niro break down what it really takes to move up and lead.
Brandon shares how 30–40% of the Wilson team has been promoted from within—and what separates those who grow fast from those who stall. They dig into Wilson’s 52-week Emerging Leaders program, the role of emotional intelligence and financial literacy, and how team members can take initiative to become future leaders.
If you’re looking to grow your role or build leadership in your team, this one’s packed with real, actionable advice.
🔹 In This Episode, We Cover:
How to get promoted inside a home service business
What Wilson looks for in future leaders
The Emerging Leaders program: structure and impact
Why a growth mindset and proactivity matter
How communication and responsibility open doors
Transparency around career progression at Wilson
🌐 More resources: ownedandoperated.com
👤 Hosted by:
John Wilson
👤 Guest:
Brandon Niro
💼 Shoutout to Appletree Business Services
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👉 Book a call here — tell Patrick Jack sent you.
💼 Shoutout to Quick Staffers LLC
Need trained HVAC & plumbing CSRs at a fraction of the cost? Quick Staffers LLC specializes in placing top-tier global talent with the best SOPs and scripts.
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More Ways To Connect with O&O
John Wilson, CEO of Wilson Companies
Jack Carr, CEO of Rapid HVAC
📌 Disclaimer:
Some links may include UTM parameters for tracking. Episodes may feature paid sponsors, but all opinions are our own. Always do your own research before making business decisions.
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