All Episodes

September 16, 2025 32 mins

Ever feel like you're speaking a different language from your coworkers—and no one's brought a translator?

Kate Mason sits down once again with emotional intelligence expert Amy Jacobson to unpack the real reason workplace tension exists: we expect others to be just like us. 

Amy brings powerful insights into how emotional intelligence (EQ) transforms not only team dynamics but leadership, conflict resolution, and job satisfaction. 

From recognizing people in the wrong roles to understanding why perfect leadership is a myth, this episode is packed with practical tools and memorable metaphors (hello, IKEA manuals!) to help us manage our emotions—and expectations—at work. 

Whether you're leading a team, part of one, or just trying to survive meetings with your sanity intact, this episode shows why EQ might just be your workplace superpower.

 

Listen For

3:15 Why Great Staff Don’t Always Make Great Leaders

6:46 Leadership is Not a Promotion

9:22 Success is Happiness, Not a Job Title

18:32 Other People Are Not a Failed Version of You

21:47 The IKEA Manual Metaphor

 

Leave a rating/review for this podcast with one click

 

Connect with guest: Amy Jacobson | EI Specialist | Author | Speaker

Website | Emotional Intelligence Books | LinkedIn | Instagram | Facebook

 

Contact Kate:

Email | Website | Kate’s Book on Amazon | LinkedIn | Facebook | X

Mark as Played

Advertise With Us

Popular Podcasts

Dateline NBC

Dateline NBC

Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com

Are You A Charlotte?

Are You A Charlotte?

In 1997, actress Kristin Davis’ life was forever changed when she took on the role of Charlotte York in Sex and the City. As we watched Carrie, Samantha, Miranda and Charlotte navigate relationships in NYC, the show helped push once unacceptable conversation topics out of the shadows and altered the narrative around women and sex. We all saw ourselves in them as they searched for fulfillment in life, sex and friendships. Now, Kristin Davis wants to connect with you, the fans, and share untold stories and all the behind the scenes. Together, with Kristin and special guests, what will begin with Sex and the City will evolve into talks about themes that are still so relevant today. "Are you a Charlotte?" is much more than just rewatching this beloved show, it brings the past and the present together as we talk with heart, humor and of course some optimism.

Stuff You Should Know

Stuff You Should Know

If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.

Music, radio and podcasts, all free. Listen online or download the iHeart App.

Connect

© 2025 iHeartMedia, Inc.