Putting HR Data in Claude Without Touching PHI

AI in HR, done inside HIPAA rules. Greg Doss runs recruiting and onboarding at Community Medical Services, a 1,100 employee provider of medically assisted treatment for opioid use disorder. He connected HR Bench data to Claude through the MCP connector and maxed out his account the same day.

In this episode:

• Why 20 HR Bench licenses could not serve up to 200 supervisors, and what the Claude connector changed

• What IT and HR wrote into their AI policy, and how Claude for Healthcare rejects patient data before it lands

• The vendor pitch Greg's CEO forwarded, and the 20 minutes it took to prove they already had it

• Using AI as a checks and balances layer against Paylocity, including a 35 to 40 employee headcount delta nobody had caught

• The nine-page document that revealed 128 manual onboarding processes

• Why "bad data in, bad data out" stops holding once AI can see the bad data

• What happened to the weekly meeting where regional directors aired every onboarding complaint

For HR leaders at PE-backed companies who are being told to do something with AI and want to see what good looks like before they commit.

Episode Chapters:

01:58 | Is AI safe for HR data?

03:18 | Meet Greg Doss: 20 years in HR and recruiting

04:49 | 20 licenses, 1,100 employees, and a dashboard bottleneck

05:59 | Day one with the Claude connector: maxed out by 2 p.m.

06:48 | Why Claude writes like an HR person, not an IT person

09:40 | The CEO forwards a vendor pitch. Greg answers in 20 minutes

13:39 | Writing the AI policy: IT, HR, and Claude for Healthcare

16:45 | "How do I know this is right?" The human check

17:54 | Using AI as checks and balances against your HRIS

18:48 | Bad data in, good data out

20:33 | Adapt or die: the 60-day survey that changed onboarding

22:08 | 128 manual onboarding processes, and what Claude cut

25:26 | The weekly meeting that stopped being about onboarding

27:02 | The best time to start AI, and a board meeting tomorrow

Connect with Greg Doss on LinkedIn: https://www.linkedin.com/in/greg-doss-shrm-scp-9207318/

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