All Episodes

August 20, 2026 • 38 mins

Labor cost over operating profit is the number that predicts a layoff. Jessica Hart, a fractional HR consultant in California, tells clients that above 30 percent, a contraction is coming whether or not anyone has announced it. She has run the people side of a Heineken acquisition, a COVID furlough, and an asset sale.

In this episode:

  • The ratio Jessica checks first with every client, and who makes the decision when you don't

  • The grid she draws before any org conversation, and why the names come out of the boxes

  • Why every company on the calendar cuts its travel budget in July, traced quarter by quarter

  • The bike and the kickstand: which functions have to sit inside the company and which don't

  • The Halloween costume a former employee suggested for her, and the case for outsourcing the reduction

  • One day during COVID furloughing more than 40 people in California while Florida ran a mass hiring event

  • What every employee should get on day one after you acquire their company, down to the benefits waiting period

  • Why a text sent from a personal phone still shows up in court

For HR leaders at PE-backed and mid-market companies who would rather see the contraction coming than be handed it.

Episode Chapters:

  • 00:00 | A 55-person company on its way to $200 million
  • 05:12 | Meet Jessica Hart: Lagunitas, Heineken, and an MBA at twenty three
  • 07:36 | Org design when the market is contracting
  • 09:10 | Draw the grid, then take the names out of the boxes
  • 10:17 | The 30% rule: labor cost over operating profit
  • 11:53 | Total comp and the workers comp number nobody budgets
  • 12:25 | Adding value without adding dollars
  • 15:19 | Why every company cuts travel in July
  • 18:52 | Core versus support, and the bike metaphor
  • 22:21 | The grim reaper problem
  • 27:25 | Furloughing California while Florida mass hires
  • 30:10 | The employees who did not know they were for sale
  • 31:49 | Day one after an acquisition
  • 36:11 | Your proof is a handbook, a practice, or a text message

Connect with Jessica at: https://jessicahartconsulting.com/

🎙️ Pulse by HRBench. Practical people analytics for HR leaders who tie their work to business outcomes. New episodes every week.

Subscribe on Spotify, Apple Podcasts, or wherever you listen.

Music licensed through Soundstripe.

Code: VOT675NMLFTNRQKI

Listen
Watch
Mark as Played

Advertise With Us

Popular Podcasts

Stuff You Should Know
Dateline NBC

Dateline NBC

Current and classic episodes, featuring compelling true-crime mysteries, powerful documentaries and in-depth investigations. Follow now to get the latest episodes of Dateline NBC completely free, or subscribe to Dateline Premium for ad-free listening and exclusive bonus content: DatelinePremium.com

The Bobby Bones Show

The Bobby Bones Show

Listen to 'The Bobby Bones Show' by downloading the daily full replay.

Music, radio and podcasts, all free. Listen online or download the iHeart App.

Connect

© 2026 iHeartMedia, Inc.

  • Help
  • Privacy Policy
  • Terms of Use
  • AdChoicesAd Choices