May 30, 2026 • 30 mins
Contact us at www.SeniorLiving.com
A fall, an unexpected hospital stay, and suddenly your family is making life-changing decisions with a clock ticking in the background. We sit down with Lisa and Paul Marsh from Senior Aid, senior living expert Deanna Allen, and Kelly Denny to cut through the noise around Medicaid planning, long-term care, and the real steps families can take before hospital discharge turns into an expensive scramble. If you have aging parents or you’re planning for your own future, this conversation is designed to replace panic with a clear path forward.
We get specific about the biggest misconception we see everywhere: people assume Medicare will pay for long-term care. We explain why long-term Medicaid is often the primary payer for ongoing support, why it is not limited to “the poverty line,” and why the process can take months if you wait until a crisis. Lisa shares what she wishes she had known earlier about eligibility, planning, and the uncomfortable but critical step of understanding exactly where Mom or Dad’s money is and how it’s structured.
We also dig into waiver programs and what families should listen for when they hear the word “waiver,” including Utah’s New Choices Waiver as an example of how state-by-state rules can change the best strategy. Then we shift to the real estate side: how to sell a parent’s home without getting trapped by delays, lowball offers, deed transfers, or gifting mistakes that can trigger Medicaid penalties. Finally, we address the emotional weight: guilt, stigma, and how touring modern senior living communities can change everything.
Subscribe, share this with a sibling, and leave a review so more families can find the guidance they need before the next emergency hits.
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Episode Transcript
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SPEAKER_02 (00:17):
Hey everyone, this is Romina Pattern on the Real
Estate News Radio Show.
And we cover so many topics asyou know if you've been
listening for the last 14 years.
And today we're here to discussOh my gosh, what do families not
know about Medicaid, long-termcare, and moving mom or dad
safely into the next chapterwhen aging in place?
(00:40):
And maybe aging in place is nolonger an option.
Most families don't even pl planfor this.
They don't plan for long-termcare until some kind of crisis
is going on.
And today we're talking aboutwhat you need to know before the
hospital discharge, before theassisted living or the
independent living uh wait list,before the nursing home
(01:00):
conversation, before the seniorliving community conversation,
before the family starts makingexpensive mistakes.
And oh my gosh, this is a time,as we all know, of extreme
trauma.
And this is new usually for allof us.
And we'd like to welcome Lisaand Paul Marsh today from Senior
Aid, who focus on helpingfamilies navigate how to plan
(01:24):
for long-term care, along withDeanna Allen, who managed a
large senior living communityfor 14 years and is now a senior
living CPO expert working withseniors along with Helly Denny.
So the key issue we're focusingon today is providing clarity to
this really complex process andhow families can move forward
(01:45):
with confidence.
If you're watching this onYouTube, you can see us and you
can pause it, obviously.
You can pause it on the podcasttoo.
It's all fine.
So Lisa, you went through areally difficult transition with
your own mom.
What happened?
And is there anything you wishyou'd known earlier?
SPEAKER_04 (02:03):
Oh, a hundred things.
Um, so I'm at work, I get acall, mom's in the hospital.
This is a surprise because thisis not something that was
expected.
She's been living on her own.
She's been looking for her ownplace.
She's been sharing the uh herapartment with a family member,
and it's just it's not providingwhat she's needing.
(02:23):
And with her income, it wasn'tgonna be possible for her to
find her own based on the rentalprices right now.
So my mom didn't have a lot ofassets.
So we were like, okay, well,she's going to the hospital.
We know that'll be covered byMedicare.
And then what?
Well, I guess she'll go backhome, but the stress is high.
The fact that that metal medicalincident happened, it was like,
(02:45):
I don't know if she's safe goingback home because when's the
next fall?
Right.
SPEAKER_02 (02:50):
So at that point, right?
So that's the families to begoing through.
SPEAKER_04 (02:56):
Yeah.
Well, and then what is there todo?
Like, I don't want to make thedecision to send her to assisted
living.
Besides that, who's gonna payfor it?
How are we gonna manage that?
My husband was working withsomeone called a Medicaid
planner, and he said, This isthe time to make a choice of
like, let's move her into anassisted living.
I was like, I don't want to makethat decision.
(03:18):
I don't make good decisions whentimes are stressful.
So things I wish I'd known.
Oh, this is an opportunity forher to get to be eligible for
this kind of care.
She doesn't have to have a lotof money.
It's okay that she has someassets.
Like we didn't know any of Ididn't know any of that.
(03:39):
And so sharing with my family,everyone was like, you know
what?
We all want to know she hascare.
The last thing I want is for herto be on the ground after a fall
and no one's home.
Right?
Like then what?
Right?
Then then we're back to thehospital and we don't want to
keep that up.
So now she's in an assistedliving, she's getting supported
financially, she's doesn't haveto do laundry or dishes, she
(04:02):
gets help with her cell phone,gets her medications brought to
her, the whole world a bit.
So now she's taken care of.
SPEAKER_01 (04:07):
And can I add something in that?
Yes.
One of the things that um wewish we would have known, and
this is uncomfortable a lot oftimes for the kids, is the exact
specifics of mom or dad'sfinancial situation.
So uh a thing we ran into oncethe decision was made to have
(04:27):
mom um, you know, hire uh mycompany, we found out she had a
certain amount of money in herchecking and savings.
That creates a problem if youdon't have it all in checking in
terms of spending the money downso that you qualify.
(04:48):
So what we wish we would haveknown is where is the money, how
to have it be where it needs tobe, what are the assets?
So that goes to planning.
You know, ideally you do it waybefore the incident, but once
the incident happens, if youalready knew what everything is
and were certain, it makessense.
The other thing is the process,you know.
(05:09):
Um, it I knew the process, but Iwould imagine you and your
family, if you had known theprocess from A to Z, and that
the outcome would be she's in anassisted living facility, taken
care of, not having to cook, hasall the care she needs, has an
extra$150 worth of grocery moneyto spend, plus the money that
(05:30):
she gets doesn't have to pay thefacility.
She's covered for life.
So there's amazing.
So does that communicate?
Yeah.
SPEAKER_02 (05:38):
Yeah.
So let's look at so part of whatyou're talking about, I think
there is the Medicaid versus uhMedicare confusion.
So most families assume that umMedicare will pay for long-term
care, correct?
And Medicaid is usually theprimary payer for long-term
services and supportsnationwide, including
(05:58):
institutional care, what wecall, we don't call them
institutions anymore, do we,Deanna?
We call them communities.
And some hope and some home anddefinitely hope and
community-based services.
So, you know, what's the biggestmisconception families have
about uh Medicaid and Medicare?
See, I'm getting confusedalready.
SPEAKER_01 (06:18):
So I'll I'll answer that one.
So I used to sell Medicare, so Iknew the need for seniors.
I thought Medicaid was aone-dill thing.
You're you're on the povertyline, there's there's medical
Medicaid, and that's it.
It's not true.
There's different arms ofMedicaid.
(06:38):
What we specialize in islong-term Medicaid, so long-term
care, skilled nursing orassisted living.
That's a different branch, andthe qualifications you can make
a lot more.
So it's more for middle America.
I mean, you know, if even ifyou're really super rich, we can
show you how to protect assetsand qualify.
(07:00):
It's so dynamic, it's differentthan traditional medical
Medicaid.
So that's the number one myth.
And then the other one ispeople, I can say we do
long-term Medicaid, and theystill say Medicare.
They can they they don't knowthe difference between the two.
(07:21):
Medicare, Medicaid, it's thesame word for most people.
Or they think Medicaid, I can'tever later until I spin
everything down and blah blahblah.
Well, that's in our situation,you want to plan for that
because it takes two or threemonths at least to get you
(07:41):
qualified.
So you want to be ahead of thegame.
SPEAKER_02 (07:44):
Let me ask you, Paul, can individuals do this
themselves or is it just relyingon?
I love how we, you know, wealways talk about this.
Um, the kids, you know, the kidsare usually our age and in their
in their 60s.
Uh, we'll leave Deanna out ofthat because she's a little bit
younger.
Um, but you know, usually we'rethe the kids are 50s, 60s, and
70s and 80s sometimes goingthrough this.
(08:06):
So can an individual deal withthis, can they call you directly
and do the planning forthemselves, or are we just
relying on the kids?
SPEAKER_01 (08:14):
They can absolutely call us directly.
Um, we work with, so I had um,this is a funny story.
I had somebody who's 75 whocalled me for his 104-year-old
mother because he's like, she'sgonna outlive us all.
We know she's gonna go to afacility.
We want to plan.
She had like$60,000 that neededto get protected, and they were
(08:38):
smart.
I mean, I was blown away.
He's 75, him and his wife,planning for mom who's 104, has
extra$60,000, calls us inadvance.
Within six months, we hadeverything set so that mom could
go to the facility.
Like that was miraculous for me.
It opened my eyes because Iwould have automatically got
(09:00):
caught by one of those myths.
Like, oh no, she has 104, shedoesn't need it.
That's very easy.
That didn't, that wasn't whatserved them.
SPEAKER_02 (09:09):
So let's talk about shocking.
Yeah.
So the waivers allow qualifyingpeople, and tell me if I'm right
here, to receive care in a homeor a community setting instead
of an institution, depending onthe state.
Medical need, what we've justbeen talking about, the
financial eligibility andprogram eligibility, depending
on where you are in the states.
(09:30):
Medicaid.gov goes through theHCBS as services that need help
beneficiaries, uh, receive carein their own homes or
communities rather than theinstitutional setting.
So when families hear the wordwaiver, what should they
understand?
And what does it mean and andwhat doesn't it mean?
Can you kind of clarify the newchoices waiver?
SPEAKER_01 (09:54):
Yeah, so the new choices waiver, most people
never even heard of it.
They don't know that it's evenavailable, at least here in
Utah.
And so what the New ChoicesWaiver is, is um there's two
ways to be able to get on theNew Choices waiver.
One is if you're in an assistedliving facility and you have
(10:16):
private paid for a year, then ifyou qualify medically and
financially, you can get on thenew choices waiver, which helps
bridge the gap with your withthe senior's income to pay for
the facility and not worry aboutmoney.
That's a slower way.
In Utah, that's one window intothe opportunity of the new
(10:38):
choices waiver.
The other one is if mom or dadis in the skilled nursing
facility, that opens up thewindow to qualify for long-term
Medicaid and then transition andthen do the waiver, that's a
shorter time frame.
So the waiver, think of it likethis it the waiver itself pays
(11:01):
the gap for mom or dad in anassisted living facility once
they qualify.
And there's two ways to startthe process.
Either if they're in a skillednursing facility,
rehabilitation, or they'veprivate paid in the assisted
living facility for 12 months.
One question we get often askedis can we apply when they're at
(11:24):
home and they qualify medicallyand financially?
Unfortunately, not here in Utah.
That's not, it has to be thosetwo windows.
They've paid 12 months privatelyat an assisted living facility,
or they're in the skillednursing facility, and uh we
start the process from there.
And they're a good question.
SPEAKER_03 (11:45):
Go ahead, Deanna.
We should make a distinctionthere too.
Um, obviously, you know, ifyou're listening on the radio,
we're we're across the countryand we have CPO experts all
over.
But we're talking specificallyto the New Choices waiver to
Utah.
Every state has their ownprogram, but they're called
different things.
Yes.
And when you hear the the youknow the term new choices
(12:06):
waiver, that's specific to Utah.
Um but if you're if you'reseeking more information on
that, you can reach out to youknow someone like Lisa and Paul,
or you can go directly to acommunity and the the marketing
manager there should haveinformation to help guide you as
well.
SPEAKER_02 (12:20):
That's awesome.
And I want to keep uh Deanna inthe hot seat now.
So, Deanna, let's talk about thehome itself that the senior is
living in, all around the realestate um question around that.
So we all got together, andKelly's here today as well, who
also works inside senior livingsenior living communities on a
(12:41):
regular basis.
We we started this in the firstplace because um I was raised by
grandparents, we've all got ourown stories, right?
And um I saw how people justwanted to take her home.
And we find this with a lot ofseniors that investors come in
and try and sell their homes forfor cents on the dollar, which
(13:04):
uh we have a real problem with.
We don't want the houses stolen,right?
So we come in and we make a fullmarket offer and we use various
funding partners and we alsoimprove the home.
So it's funny, I I noticed in aneighborhood Facebook
marketplace or something likethat, this morning somebody
talking about we're 80 years oldand we need some help.
Can anybody help us clear ourhouse up because we're going
(13:27):
into senior a senior livingcommunity?
And I thought, oh my gosh.
So of course I reached out tothem because we've got a whole
team.
Anything from clearing up thehouse to um, you know, making
the house look a little better.
Maybe we've got some avocado inthere, or maybe it's beautiful
and just needs a deep clean.
And um, you know, what I don'tmean avocado, I mean avo avocado
fixtures.
(13:47):
You all knew that, right?
Not not the avocado, thevegetable or fruit or whatever
it is.
So um, you know, we go in and wemake the house look a little bit
better and usually sell it formore than they'd get on the open
market.
So it's keeping the money in theseniors and the family's pocket,
which is way better.
So what kind of questions shouldthe family ask?
Should um the kids ask, shouldthe kids, that's our age, right?
(14:11):
Should the seniors ask um aboutselling the home, transferring
the home, renting in between, ormoving assets around, Deanna's
talk specifically about uh realestate and what kind of problems
go on there, because it's it'sreally horrible.
SPEAKER_03 (14:27):
Of course.
Yeah, well, it's all aboutproviding options.
A big reason why I I joined umour team and became a CPO expert
is because most of the time Ihad people on my wait list and
they continued to be on my waitlist for up to two years, not
because we didn't have theavailability, but because when I
would call them to say, hey,that two-bedroom that you want
(14:49):
is ready, they would tell me, ohno, I haven't got my house ready
to sell.
I've been meaning to get to thisor that or everything on the
honeydew list.
And the fact of the matter ismost of most of them don't have
the the mobility to be able tomove around and walk out for
showings whenever that's neededif you are listing the home, um,
(15:09):
trying to get it sold so thatthey can afford to move in.
And so our program helpsalleviate that.
Um, some of the questions Iwould ask is, or if they were
coming in to ask more questions,is you know, what's what's most
important to you?
What is your mobility like rightnow?
How are you getting around yourhome?
How would your life change ifyou were able to be in a
(15:32):
community where you had accessto the resources like Lisa's mom
now has access to in terms ofdaily care, caregivers, a
nursing team, uh, mealsprovided, right?
A lot of these people might notbe getting regular meals because
they can't get up to make themfor themselves, or they can't
get up to answer the door toanswer the meals on wheels
(15:55):
delivery that's available tothem sometimes.
SPEAKER_02 (15:58):
So funny you're saying that because I'm going on
a listing appointment thisafternoon.
And these guys have the mostbeautiful townhome, and it's
around$400,000,$500,000.
I'm about to go this afternoon.
And they're selling for sale byowner.
And I noticed uh I got in touchwith them again because somebody
locally in in the sameneighborhood had sold at about
$10,000 less than what they'vegot listed on for sale by owner.
(16:20):
And I said, Oh, okay, so uhwhat's your next plans?
Where are you going?
And they said, We're moving backto Michigan where we're from and
moving into a senior living.
So what we could have done issix months ago, back to Paul's
point, six months ago plannedall of this out in um a much
more seamless way.
So now they're not trying tosell for sale by owner and they
(16:43):
haven't sold, you know, it'sjust been sitting there, and
they're gonna be moving in thenext month.
So now we're up against the gun.
When you're up against the gun,the best decisions are just
never made.
So let's talk about what shouldfamilies be careful of when
somebody says, because we knowthis happens, right?
And I know some communities dothis as well.
Just transfer the house,transfer it over to us.
(17:05):
Do you know anything?
Yeah, Lisa's nodding her head,so uh nodding her head the wrong
way.
So what do you think about that,Lisa?
SPEAKER_04 (17:13):
So just handing money off when when we go to um
check eligibility, anytime moneyis gifted or assets are gifted.
I mean, the state's like, well,hey, why didn't you just give
that to us?
Because now we're having to payfor your care.
So you're either sanctioned oryou're not approved at all.
(17:34):
So it it either delays thepotential of you getting care or
you don't get it at all.
So um, do you have more to sayabout that?
SPEAKER_01 (17:45):
Um, are you also pointing to when uh maybe I
misunderstood the question?
I understand that part, but likea lot of times what I know is
somebody will come in and say,oh, hey, just sell the house,
sell it for subpar.
Because hey, what does itmatter?
You just want to be covered fora year if you're doing the
program.
You want to actually, it's noproblem if you sell it for less
because it'll help you qualifyearlier, which is not the case.
(18:08):
So I don't know if that's atangent question.
That's that goes back to whatyou said, like, oh my gosh,
taking advantage of our seniors.
Unfortunately, we do hear thatthat happens a lot.
I'm sure you do too.
So you don't want to giftanything, you don't want to give
your car, like, oh, you knowwhat?
Hey, I'm not driving anymore.
I'm gonna give it to thegrandkids without a professional
(18:29):
guiding you on how to do that.
And then the same thing withselling your house, you don't
want to just sell it for pennieson the dollar because, oh, that
person says you need to spend itdown because you're gonna, you
know, you ought to be brokebasically to qualify.
No, there's a way to protectassets compliantly for our
programs.
So it's good to get reallyeducated by someone who knows
(18:52):
what they do and can explainlike DNA said options.
When you, if you hear a lot ofdifferent options, I think
that's a key indicator to go,okay, I can give a little more
trust to this person whenthey're giving me lots of
options versus, hey, just dothis.
I'm leery of someone that justsays, hey, just do this, if if
that makes sense, if thatanswers your question.
SPEAKER_02 (19:12):
Absolutely.
And that comes back to planningas well, because so we we do
make a full market offer.
However, if someone's in touchwith us six months earlier, we
can do what's called a certifiedpre-owned listing.
If somebody still has mobilityand still wants to, you know,
list in the more traditionalway.
We do an inspection up front,the houses fall out less, it's a
lot less stressful.
(19:33):
We do a walking tour video, sothey actually don't get as many
showings, but they get moreactual interested people.
The bit I was referring tobefore is that some communities,
um, and and it can all be soldin pretty ways, you know, and
spun in pretty ways there.
I just said it.
Is that they have people like umreverse, not that there's no
(19:53):
place for reverse mortgages,there are, but they have lenders
that they work with or or oroption people that they work
with that are pushing a cashoffer that's a low ball.
Or it might be a reversemortgage, or it might be give a
deed in lieu of your house tothe community or the community
partner who's managing it.
Whereas we've got a programwhere we can just get the the
(20:15):
seniors out, get a huge amountof equity up front, get them
into the community, then do somework on the house and
essentially flip the house forthem, which it means we bring
them another check.
I mean, it's it's really fun andit's very, very, very fulfilling
work.
Kelly here takes a cake everymonth.
We've got some lovely picturesof him taking the cake into the
communities.
(20:35):
We do a birthday cake everymonth.
Like it's really, reallywonderful work.
And I should say, agents, ifyou're interested in joining us,
then you know, definitely reachout to Deanna Allen, Rowena
Patton, Kelly Denny.
We are always looking for peopleto basically volunteer at the
the the um the communities.
But aside from that, you canhelp their seniors that are
(20:57):
coming in, and that's a largenumber of seniors every month.
So let me ask you, let me askLisa and Paul here.
So, you know, families feelguilty, they feel overwhelmed,
they feel like they're failingtheir parents, or they feel
guilty.
I've got a friend who is in asenior community in a big metro
area in a different state, inGeorgia, actually.
(21:20):
And her daughters live in SaltLake over on the Utah side.
I'm in North Carolina, inAsheville, you know, spread out
all over the place.
Um, we have agents all over thecountry that can help you.
So what happened was about sixyears ago, and this is such a
common story, um, she uh brokeher hip and then she had some
heart problems.
She's had five surgeries sinceshe moved into the senior
(21:43):
community.
We did get a home sold.
I didn't have this program atthe time, which is just a
wonderful program to be able todo.
I've been helping her for 20years since she bought her house
that I then sold to help her toget into the community in a
different state.
So, um, you know, how do we helpthose families that feel guilty?
The ones that have said, Listen,I can't keep flying back from
(22:05):
Park City three times a yearbecause something is going on.
I want to be there with you, butwe need more care for you.
Cause that's what went on there.
How do we help those who wouldlike to take that one?
And Uh, maybe everybody can haveuh some uh a word in.
So we'll go to Deanna and thenKet Kelly.
Like w what do we do for thosefamilies?
And then we'll move on to Pauland Lisa.
(22:25):
So Deanna, let's start with you.
SPEAKER_03 (22:28):
I always, you know, like like it to start with a
conversation.
A lot of, you know, we we usethe word communities, but for
elderly people, back in theirday, in their younger years,
assisted living communitiesweren't even a thing.
They weren't even around untilalmost the 90s.
Wow.
(22:48):
Yeah, I don't know if any if youknew that.
But so it was it was all skillednursing facilities, right?
And that's a scary thought for alot of people because when they
went to visit their loved ones,it was a different time, a
different place, different care,different standards, right?
So, you know, having this havingwhen when it comes time and they
(23:08):
don't have the mobility andthey're no longer able to be at
home on their own and they'vegot children with aging parents
out of state, you know, there'sa struggle there and they don't
know what to do.
And oftentimes what happens is amajor event happens like a fall,
um, you know, or or somethingelse.
And that that's when theyrealize that they need the care.
(23:32):
And so, you know, starting witha conversation and having them
be able to bring their loved oneto the community so that they
can see with their own eyes.
It is not the facility that was30, 40 years ago that they
remember.
It's actually a place wherepeople can thrive and enjoy
their later years surrounded bycompanionship and love and care
(23:56):
and all of the things that wewant for our parents as they get
older.
SPEAKER_02 (24:00):
I've heard them call cruise ships sometimes.
So I love your description ofthem.
I saw your face light up where,and if you're listening on the
podcast, you can go and watchthis on the video and see
Deanna's face light up too.
What would you say to that,Kelly?
And of course, we should mentionlike the people I'm going to see
this afternoon, it's not allalways about mobility.
You might be going intoindependent living.
(24:21):
But that basic basically meansyou're going into a semi-rental
situation.
So we need to plan early.
Plan six months before, plan ayear before.
If you're on a wait list, talkto us.
We don't mind if it's two yearsor three years.
We'll start going through theprocess of what it looks like to
get that extra$50,000,000,$300,000 out of your home.
So it could be you're going intoindependent living too.
(24:42):
What would you say, Kelly?
A few final words.
SPEAKER_00 (24:45):
There's There's a number of things that have tied
into some of the recent visitsI've made to these communities.
Yes, the cruise ship without theocean is one of 'em.
And I was talking to one of themarketing directors just the
other day, and there's a stigmaattached with how bad these
senior communities are.
And people are stuck in that andthey need to, just like our
(25:07):
stigmatized homes, if they siton the market too long, people
need to go visit.
I have been I'm I can literallysay I'm dumbfounded by the
experiences I've had because Ihad no clue before coming in
with this group of what thesecommunities were.
And now I have literally friendsand family in these communities
(25:28):
that I deal with that I get tostop in and see.
Saw one just yesterday, gonna gosee a couple more today.
And I am it's just it'sbaffling.
It's like this is where youwanna be.
And we the the emergency, thething the thing I fell with
Lisa's story is the emergencycreates the situation and that's
(25:49):
way too heavy.
I believe that's a highpercentage.
But with the planning, sixmonths ahead and getting that
going, just it tied it tied intoit.
It's like, yeah, get started onit so you know what to do.
I'm hearing things that I'm notaware of as far as the planning,
and I've been shown you know thethe spend down and the skilled
(26:12):
nursing and I'm like, I see allthese things tying together.
This is this is a symbioticrelationship, definitely.
And when Deanna mentioned thethe level of care, like in the
90s, it's like it's all skillednursing, and it's like I think
that's where the horror showscame from.
I don't know, but these placesare fantastic, and people their
(26:36):
minds will literally change whenthey become a resident of these
communities.
Their life improvement is itgoes up.
It absolutely does.
Do not doubt that.
Walk in, visit these places,meet the marketing directors,
and the ki level of care thatI've seen is top-notch.
They literally care.
This is where you want yourseniors to be.
SPEAKER_02 (26:57):
All right.
Well, on that note, I'mdefinitely moving, and I've
thought that a few times whenI've seen the menus.
Oh my gosh.
So, Paul and Lisa, a few finalwords from you guys, and how do
people get on?
SPEAKER_01 (27:09):
So, so the what I my wish for people that are um,
especially the children, uh asthey're they're navigating this,
whether they're planning or it'sa crisis situation, what will
help them not feel guilty, Ithink, is you're you're you're
paying attention to twodynamics.
One is the dignity and theindependence that our seniors
(27:29):
want to keep, but also theirsafety.
So if you come from, okay, it'sabout them and those two
dynamics and getting educated onhow to navigate it.
Like, like Kelly said, thestigma of uh facilities, and and
I think Deanna pointed to ittoo, they're amazing if you
actually go and visit them.
(27:50):
It's a whole different world.
So being educated and going,okay, it's about their dignity
and about their safety andnavigating that.
It's not a cookie-cutterapproach.
But if you come from there,you'll be satisfied at the end
of the process, and it takessomething.
That's what I'd have to sayabout that.
SPEAKER_04 (28:08):
The other thing too is, you know, uh I mean, we
actually had a conversation.
Do we have mom move in with us?
Right now we have too manystairs, so that would that it
would have to adjust a lot ofthings.
But having to work with herevery day with her ins and outs,
and you know, am I physicallycapable?
What uh all of that.
But then, but then when do Iactually get to just go enjoy
(28:31):
mom?
It it isn't, it's not a goodsetup for that.
My mom would rather I be thereenjoying her time versus like,
okay, well, let's do the routinethat we did each day.
So I really feel like it givesme the freedom to enjoy that
versus the have to, have to,have to.
And are there gonna be timeswhen I'm not in that have to?
(28:53):
Sure.
But it it's gonna take moreeffort on my part to have it be
the have to.
So right now, I get to go bewith my mom when when it works
for me and when it works forher, and then we get to build on
that.
SPEAKER_01 (29:07):
And that's a real contribution to mom.
Like, mom is a whole differentperson.
Her well-being is distinctbecause kids get to visit her
that works for them and for her,because they go to her a whole
different human being, free fromthat guilt.
SPEAKER_02 (29:21):
Yeah.
And also, just like you'resaying, they're able to
concentrate on mom rather thanokay, have you taken all your
pills today?
Let's cut them out and all themundane things.
You're able to go just like youwould if she were independently
living, which you may still be,because it may, I mean, with
your mom, it's a littledifferent, but they could be an
independent living as well.
(29:41):
We we help with everything fromindependent to through full
skilled.
So thank you so much, Paul andLisa, Deanna and and Callie
today.
And any final things that wemissed?
You want to get in real quick?
SPEAKER_04 (29:53):
Delightful to just be part of this.
Thank you so much for invitingus and sharing your world with
us so that we can go out andactually impact seniors.
SPEAKER_02 (30:03):
That's wonderful.
Let let's be a really positiveimpact on seniors in all the
ways we're doing it and help thekids who are going to be seniors
real soon.
Let's let's be honest.
And you know, we're all learningmore about this too, because
that might be us in 10 or 20years.
Thank you so much, guys.
This is Rowena Patton and Kellyand Deanna and Lisa and Paul,
(30:25):
realestate newsradio.com for allthe episodes.
We'll see you on the radio nextweek.
Hey everyone, this is Romina Pattern on the Real
Estate News Radio Show.
And we cover so many topics asyou know if you've been
listening for the last 14 years.
And today we're here to discussOh my gosh, what do families not
know about Medicaid, long-termcare, and moving mom or dad
safely into the next chapterwhen aging in place?
(00:40):
And maybe aging in place is nolonger an option.
Most families don't even pl planfor this.
They don't plan for long-termcare until some kind of crisis
is going on.
And today we're talking aboutwhat you need to know before the
hospital discharge, before theassisted living or the
independent living uh wait list,before the nursing home
(01:00):
conversation, before the seniorliving community conversation,
before the family starts makingexpensive mistakes.
And oh my gosh, this is a time,as we all know, of extreme
trauma.
And this is new usually for allof us.
And we'd like to welcome Lisaand Paul Marsh today from Senior
Aid, who focus on helpingfamilies navigate how to plan
(01:24):
for long-term care, along withDeanna Allen, who managed a
large senior living communityfor 14 years and is now a senior
living CPO expert working withseniors along with Helly Denny.
So the key issue we're focusingon today is providing clarity to
this really complex process andhow families can move forward
(01:45):
with confidence.
If you're watching this onYouTube, you can see us and you
can pause it, obviously.
You can pause it on the podcasttoo.
It's all fine.
So Lisa, you went through areally difficult transition with
your own mom.
What happened?
And is there anything you wishyou'd known earlier?
SPEAKER_04 (02:03):
Oh, a hundred things.
Um, so I'm at work, I get acall, mom's in the hospital.
This is a surprise because thisis not something that was
expected.
She's been living on her own.
She's been looking for her ownplace.
She's been sharing the uh herapartment with a family member,
and it's just it's not providingwhat she's needing.
(02:23):
And with her income, it wasn'tgonna be possible for her to
find her own based on the rentalprices right now.
So my mom didn't have a lot ofassets.
So we were like, okay, well,she's going to the hospital.
We know that'll be covered byMedicare.
And then what?
Well, I guess she'll go backhome, but the stress is high.
The fact that that metal medicalincident happened, it was like,
(02:45):
I don't know if she's safe goingback home because when's the
next fall?
Right.
SPEAKER_02 (02:50):
So at that point, right?
So that's the families to begoing through.
SPEAKER_04 (02:56):
Yeah.
Well, and then what is there todo?
Like, I don't want to make thedecision to send her to assisted
living.
Besides that, who's gonna payfor it?
How are we gonna manage that?
My husband was working withsomeone called a Medicaid
planner, and he said, This isthe time to make a choice of
like, let's move her into anassisted living.
I was like, I don't want to makethat decision.
(03:18):
I don't make good decisions whentimes are stressful.
So things I wish I'd known.
Oh, this is an opportunity forher to get to be eligible for
this kind of care.
She doesn't have to have a lotof money.
It's okay that she has someassets.
Like we didn't know any of Ididn't know any of that.
(03:39):
And so sharing with my family,everyone was like, you know
what?
We all want to know she hascare.
The last thing I want is for herto be on the ground after a fall
and no one's home.
Right?
Like then what?
Right?
Then then we're back to thehospital and we don't want to
keep that up.
So now she's in an assistedliving, she's getting supported
financially, she's doesn't haveto do laundry or dishes, she
(04:02):
gets help with her cell phone,gets her medications brought to
her, the whole world a bit.
So now she's taken care of.
SPEAKER_01 (04:07):
And can I add something in that?
Yes.
One of the things that um wewish we would have known, and
this is uncomfortable a lot oftimes for the kids, is the exact
specifics of mom or dad'sfinancial situation.
So uh a thing we ran into oncethe decision was made to have
(04:27):
mom um, you know, hire uh mycompany, we found out she had a
certain amount of money in herchecking and savings.
That creates a problem if youdon't have it all in checking in
terms of spending the money downso that you qualify.
(04:48):
So what we wish we would haveknown is where is the money, how
to have it be where it needs tobe, what are the assets?
So that goes to planning.
You know, ideally you do it waybefore the incident, but once
the incident happens, if youalready knew what everything is
and were certain, it makessense.
The other thing is the process,you know.
(05:09):
Um, it I knew the process, but Iwould imagine you and your
family, if you had known theprocess from A to Z, and that
the outcome would be she's in anassisted living facility, taken
care of, not having to cook, hasall the care she needs, has an
extra$150 worth of grocery moneyto spend, plus the money that
(05:30):
she gets doesn't have to pay thefacility.
She's covered for life.
So there's amazing.
So does that communicate?
Yeah.
SPEAKER_02 (05:38):
Yeah.
So let's look at so part of whatyou're talking about, I think
there is the Medicaid versus uhMedicare confusion.
So most families assume that umMedicare will pay for long-term
care, correct?
And Medicaid is usually theprimary payer for long-term
services and supportsnationwide, including
(05:58):
institutional care, what wecall, we don't call them
institutions anymore, do we,Deanna?
We call them communities.
And some hope and some home anddefinitely hope and
community-based services.
So, you know, what's the biggestmisconception families have
about uh Medicaid and Medicare?
See, I'm getting confusedalready.
SPEAKER_01 (06:18):
So I'll I'll answer that one.
So I used to sell Medicare, so Iknew the need for seniors.
I thought Medicaid was aone-dill thing.
You're you're on the povertyline, there's there's medical
Medicaid, and that's it.
It's not true.
There's different arms ofMedicaid.
(06:38):
What we specialize in islong-term Medicaid, so long-term
care, skilled nursing orassisted living.
That's a different branch, andthe qualifications you can make
a lot more.
So it's more for middle America.
I mean, you know, if even ifyou're really super rich, we can
show you how to protect assetsand qualify.
(07:00):
It's so dynamic, it's differentthan traditional medical
Medicaid.
So that's the number one myth.
And then the other one ispeople, I can say we do
long-term Medicaid, and theystill say Medicare.
They can they they don't knowthe difference between the two.
(07:21):
Medicare, Medicaid, it's thesame word for most people.
Or they think Medicaid, I can'tever later until I spin
everything down and blah blahblah.
Well, that's in our situation,you want to plan for that
because it takes two or threemonths at least to get you
(07:41):
qualified.
So you want to be ahead of thegame.
SPEAKER_02 (07:44):
Let me ask you, Paul, can individuals do this
themselves or is it just relyingon?
I love how we, you know, wealways talk about this.
Um, the kids, you know, the kidsare usually our age and in their
in their 60s.
Uh, we'll leave Deanna out ofthat because she's a little bit
younger.
Um, but you know, usually we'rethe the kids are 50s, 60s, and
70s and 80s sometimes goingthrough this.
(08:06):
So can an individual deal withthis, can they call you directly
and do the planning forthemselves, or are we just
relying on the kids?
SPEAKER_01 (08:14):
They can absolutely call us directly.
Um, we work with, so I had um,this is a funny story.
I had somebody who's 75 whocalled me for his 104-year-old
mother because he's like, she'sgonna outlive us all.
We know she's gonna go to afacility.
We want to plan.
She had like$60,000 that neededto get protected, and they were
(08:38):
smart.
I mean, I was blown away.
He's 75, him and his wife,planning for mom who's 104, has
extra$60,000, calls us inadvance.
Within six months, we hadeverything set so that mom could
go to the facility.
Like that was miraculous for me.
It opened my eyes because Iwould have automatically got
(09:00):
caught by one of those myths.
Like, oh no, she has 104, shedoesn't need it.
That's very easy.
That didn't, that wasn't whatserved them.
SPEAKER_02 (09:09):
So let's talk about shocking.
Yeah.
So the waivers allow qualifyingpeople, and tell me if I'm right
here, to receive care in a homeor a community setting instead
of an institution, depending onthe state.
Medical need, what we've justbeen talking about, the
financial eligibility andprogram eligibility, depending
on where you are in the states.
(09:30):
Medicaid.gov goes through theHCBS as services that need help
beneficiaries, uh, receive carein their own homes or
communities rather than theinstitutional setting.
So when families hear the wordwaiver, what should they
understand?
And what does it mean and andwhat doesn't it mean?
Can you kind of clarify the newchoices waiver?
SPEAKER_01 (09:54):
Yeah, so the new choices waiver, most people
never even heard of it.
They don't know that it's evenavailable, at least here in
Utah.
And so what the New ChoicesWaiver is, is um there's two
ways to be able to get on theNew Choices waiver.
One is if you're in an assistedliving facility and you have
(10:16):
private paid for a year, then ifyou qualify medically and
financially, you can get on thenew choices waiver, which helps
bridge the gap with your withthe senior's income to pay for
the facility and not worry aboutmoney.
That's a slower way.
In Utah, that's one window intothe opportunity of the new
(10:38):
choices waiver.
The other one is if mom or dadis in the skilled nursing
facility, that opens up thewindow to qualify for long-term
Medicaid and then transition andthen do the waiver, that's a
shorter time frame.
So the waiver, think of it likethis it the waiver itself pays
(11:01):
the gap for mom or dad in anassisted living facility once
they qualify.
And there's two ways to startthe process.
Either if they're in a skillednursing facility,
rehabilitation, or they'veprivate paid in the assisted
living facility for 12 months.
One question we get often askedis can we apply when they're at
(11:24):
home and they qualify medicallyand financially?
Unfortunately, not here in Utah.
That's not, it has to be thosetwo windows.
They've paid 12 months privatelyat an assisted living facility,
or they're in the skillednursing facility, and uh we
start the process from there.
And they're a good question.
SPEAKER_03 (11:45):
Go ahead, Deanna.
We should make a distinctionthere too.
Um, obviously, you know, ifyou're listening on the radio,
we're we're across the countryand we have CPO experts all
over.
But we're talking specificallyto the New Choices waiver to
Utah.
Every state has their ownprogram, but they're called
different things.
Yes.
And when you hear the the youknow the term new choices
(12:06):
waiver, that's specific to Utah.
Um but if you're if you'reseeking more information on
that, you can reach out to youknow someone like Lisa and Paul,
or you can go directly to acommunity and the the marketing
manager there should haveinformation to help guide you as
well.
SPEAKER_02 (12:20):
That's awesome.
And I want to keep uh Deanna inthe hot seat now.
So, Deanna, let's talk about thehome itself that the senior is
living in, all around the realestate um question around that.
So we all got together, andKelly's here today as well, who
also works inside senior livingsenior living communities on a
(12:41):
regular basis.
We we started this in the firstplace because um I was raised by
grandparents, we've all got ourown stories, right?
And um I saw how people justwanted to take her home.
And we find this with a lot ofseniors that investors come in
and try and sell their homes forfor cents on the dollar, which
(13:04):
uh we have a real problem with.
We don't want the houses stolen,right?
So we come in and we make a fullmarket offer and we use various
funding partners and we alsoimprove the home.
So it's funny, I I noticed in aneighborhood Facebook
marketplace or something likethat, this morning somebody
talking about we're 80 years oldand we need some help.
Can anybody help us clear ourhouse up because we're going
(13:27):
into senior a senior livingcommunity?
And I thought, oh my gosh.
So of course I reached out tothem because we've got a whole
team.
Anything from clearing up thehouse to um, you know, making
the house look a little better.
Maybe we've got some avocado inthere, or maybe it's beautiful
and just needs a deep clean.
And um, you know, what I don'tmean avocado, I mean avo avocado
fixtures.
(13:47):
You all knew that, right?
Not not the avocado, thevegetable or fruit or whatever
it is.
So um, you know, we go in and wemake the house look a little bit
better and usually sell it formore than they'd get on the open
market.
So it's keeping the money in theseniors and the family's pocket,
which is way better.
So what kind of questions shouldthe family ask?
Should um the kids ask, shouldthe kids, that's our age, right?
(14:11):
Should the seniors ask um aboutselling the home, transferring
the home, renting in between, ormoving assets around, Deanna's
talk specifically about uh realestate and what kind of problems
go on there, because it's it'sreally horrible.
SPEAKER_03 (14:27):
Of course.
Yeah, well, it's all aboutproviding options.
A big reason why I I joined umour team and became a CPO expert
is because most of the time Ihad people on my wait list and
they continued to be on my waitlist for up to two years, not
because we didn't have theavailability, but because when I
would call them to say, hey,that two-bedroom that you want
(14:49):
is ready, they would tell me, ohno, I haven't got my house ready
to sell.
I've been meaning to get to thisor that or everything on the
honeydew list.
And the fact of the matter ismost of most of them don't have
the the mobility to be able tomove around and walk out for
showings whenever that's neededif you are listing the home, um,
(15:09):
trying to get it sold so thatthey can afford to move in.
And so our program helpsalleviate that.
Um, some of the questions Iwould ask is, or if they were
coming in to ask more questions,is you know, what's what's most
important to you?
What is your mobility like rightnow?
How are you getting around yourhome?
How would your life change ifyou were able to be in a
(15:32):
community where you had accessto the resources like Lisa's mom
now has access to in terms ofdaily care, caregivers, a
nursing team, uh, mealsprovided, right?
A lot of these people might notbe getting regular meals because
they can't get up to make themfor themselves, or they can't
get up to answer the door toanswer the meals on wheels
(15:55):
delivery that's available tothem sometimes.
SPEAKER_02 (15:58):
So funny you're saying that because I'm going on
a listing appointment thisafternoon.
And these guys have the mostbeautiful townhome, and it's
around$400,000,$500,000.
I'm about to go this afternoon.
And they're selling for sale byowner.
And I noticed uh I got in touchwith them again because somebody
locally in in the sameneighborhood had sold at about
$10,000 less than what they'vegot listed on for sale by owner.
(16:20):
And I said, Oh, okay, so uhwhat's your next plans?
Where are you going?
And they said, We're moving backto Michigan where we're from and
moving into a senior living.
So what we could have done issix months ago, back to Paul's
point, six months ago plannedall of this out in um a much
more seamless way.
So now they're not trying tosell for sale by owner and they
(16:43):
haven't sold, you know, it'sjust been sitting there, and
they're gonna be moving in thenext month.
So now we're up against the gun.
When you're up against the gun,the best decisions are just
never made.
So let's talk about what shouldfamilies be careful of when
somebody says, because we knowthis happens, right?
And I know some communities dothis as well.
Just transfer the house,transfer it over to us.
(17:05):
Do you know anything?
Yeah, Lisa's nodding her head,so uh nodding her head the wrong
way.
So what do you think about that,Lisa?
SPEAKER_04 (17:13):
So just handing money off when when we go to um
check eligibility, anytime moneyis gifted or assets are gifted.
I mean, the state's like, well,hey, why didn't you just give
that to us?
Because now we're having to payfor your care.
So you're either sanctioned oryou're not approved at all.
(17:34):
So it it either delays thepotential of you getting care or
you don't get it at all.
So um, do you have more to sayabout that?
SPEAKER_01 (17:45):
Um, are you also pointing to when uh maybe I
misunderstood the question?
I understand that part, but likea lot of times what I know is
somebody will come in and say,oh, hey, just sell the house,
sell it for subpar.
Because hey, what does itmatter?
You just want to be covered fora year if you're doing the
program.
You want to actually, it's noproblem if you sell it for less
because it'll help you qualifyearlier, which is not the case.
(18:08):
So I don't know if that's atangent question.
That's that goes back to whatyou said, like, oh my gosh,
taking advantage of our seniors.
Unfortunately, we do hear thatthat happens a lot.
I'm sure you do too.
So you don't want to giftanything, you don't want to give
your car, like, oh, you knowwhat?
Hey, I'm not driving anymore.
I'm gonna give it to thegrandkids without a professional
(18:29):
guiding you on how to do that.
And then the same thing withselling your house, you don't
want to just sell it for pennieson the dollar because, oh, that
person says you need to spend itdown because you're gonna, you
know, you ought to be brokebasically to qualify.
No, there's a way to protectassets compliantly for our
programs.
So it's good to get reallyeducated by someone who knows
(18:52):
what they do and can explainlike DNA said options.
When you, if you hear a lot ofdifferent options, I think
that's a key indicator to go,okay, I can give a little more
trust to this person whenthey're giving me lots of
options versus, hey, just dothis.
I'm leery of someone that justsays, hey, just do this, if if
that makes sense, if thatanswers your question.
SPEAKER_02 (19:12):
Absolutely.
And that comes back to planningas well, because so we we do
make a full market offer.
However, if someone's in touchwith us six months earlier, we
can do what's called a certifiedpre-owned listing.
If somebody still has mobilityand still wants to, you know,
list in the more traditionalway.
We do an inspection up front,the houses fall out less, it's a
lot less stressful.
(19:33):
We do a walking tour video, sothey actually don't get as many
showings, but they get moreactual interested people.
The bit I was referring tobefore is that some communities,
um, and and it can all be soldin pretty ways, you know, and
spun in pretty ways there.
I just said it.
Is that they have people like umreverse, not that there's no
(19:53):
place for reverse mortgages,there are, but they have lenders
that they work with or or oroption people that they work
with that are pushing a cashoffer that's a low ball.
Or it might be a reversemortgage, or it might be give a
deed in lieu of your house tothe community or the community
partner who's managing it.
Whereas we've got a programwhere we can just get the the
(20:15):
seniors out, get a huge amountof equity up front, get them
into the community, then do somework on the house and
essentially flip the house forthem, which it means we bring
them another check.
I mean, it's it's really fun andit's very, very, very fulfilling
work.
Kelly here takes a cake everymonth.
We've got some lovely picturesof him taking the cake into the
communities.
(20:35):
We do a birthday cake everymonth.
Like it's really, reallywonderful work.
And I should say, agents, ifyou're interested in joining us,
then you know, definitely reachout to Deanna Allen, Rowena
Patton, Kelly Denny.
We are always looking for peopleto basically volunteer at the
the the um the communities.
But aside from that, you canhelp their seniors that are
(20:57):
coming in, and that's a largenumber of seniors every month.
So let me ask you, let me askLisa and Paul here.
So, you know, families feelguilty, they feel overwhelmed,
they feel like they're failingtheir parents, or they feel
guilty.
I've got a friend who is in asenior community in a big metro
area in a different state, inGeorgia, actually.
(21:20):
And her daughters live in SaltLake over on the Utah side.
I'm in North Carolina, inAsheville, you know, spread out
all over the place.
Um, we have agents all over thecountry that can help you.
So what happened was about sixyears ago, and this is such a
common story, um, she uh brokeher hip and then she had some
heart problems.
She's had five surgeries sinceshe moved into the senior
(21:43):
community.
We did get a home sold.
I didn't have this program atthe time, which is just a
wonderful program to be able todo.
I've been helping her for 20years since she bought her house
that I then sold to help her toget into the community in a
different state.
So, um, you know, how do we helpthose families that feel guilty?
The ones that have said, Listen,I can't keep flying back from
(22:05):
Park City three times a yearbecause something is going on.
I want to be there with you, butwe need more care for you.
Cause that's what went on there.
How do we help those who wouldlike to take that one?
And Uh, maybe everybody can haveuh some uh a word in.
So we'll go to Deanna and thenKet Kelly.
Like w what do we do for thosefamilies?
And then we'll move on to Pauland Lisa.
(22:25):
So Deanna, let's start with you.
SPEAKER_03 (22:28):
I always, you know, like like it to start with a
conversation.
A lot of, you know, we we usethe word communities, but for
elderly people, back in theirday, in their younger years,
assisted living communitiesweren't even a thing.
They weren't even around untilalmost the 90s.
Wow.
(22:48):
Yeah, I don't know if any if youknew that.
But so it was it was all skillednursing facilities, right?
And that's a scary thought for alot of people because when they
went to visit their loved ones,it was a different time, a
different place, different care,different standards, right?
So, you know, having this havingwhen when it comes time and they
(23:08):
don't have the mobility andthey're no longer able to be at
home on their own and they'vegot children with aging parents
out of state, you know, there'sa struggle there and they don't
know what to do.
And oftentimes what happens is amajor event happens like a fall,
um, you know, or or somethingelse.
And that that's when theyrealize that they need the care.
(23:32):
And so, you know, starting witha conversation and having them
be able to bring their loved oneto the community so that they
can see with their own eyes.
It is not the facility that was30, 40 years ago that they
remember.
It's actually a place wherepeople can thrive and enjoy
their later years surrounded bycompanionship and love and care
(23:56):
and all of the things that wewant for our parents as they get
older.
SPEAKER_02 (24:00):
I've heard them call cruise ships sometimes.
So I love your description ofthem.
I saw your face light up where,and if you're listening on the
podcast, you can go and watchthis on the video and see
Deanna's face light up too.
What would you say to that,Kelly?
And of course, we should mentionlike the people I'm going to see
this afternoon, it's not allalways about mobility.
You might be going intoindependent living.
(24:21):
But that basic basically meansyou're going into a semi-rental
situation.
So we need to plan early.
Plan six months before, plan ayear before.
If you're on a wait list, talkto us.
We don't mind if it's two yearsor three years.
We'll start going through theprocess of what it looks like to
get that extra$50,000,000,$300,000 out of your home.
So it could be you're going intoindependent living too.
(24:42):
What would you say, Kelly?
A few final words.
SPEAKER_00 (24:45):
There's There's a number of things that have tied
into some of the recent visitsI've made to these communities.
Yes, the cruise ship without theocean is one of 'em.
And I was talking to one of themarketing directors just the
other day, and there's a stigmaattached with how bad these
senior communities are.
And people are stuck in that andthey need to, just like our
(25:07):
stigmatized homes, if they siton the market too long, people
need to go visit.
I have been I'm I can literallysay I'm dumbfounded by the
experiences I've had because Ihad no clue before coming in
with this group of what thesecommunities were.
And now I have literally friendsand family in these communities
(25:28):
that I deal with that I get tostop in and see.
Saw one just yesterday, gonna gosee a couple more today.
And I am it's just it'sbaffling.
It's like this is where youwanna be.
And we the the emergency, thething the thing I fell with
Lisa's story is the emergencycreates the situation and that's
(25:49):
way too heavy.
I believe that's a highpercentage.
But with the planning, sixmonths ahead and getting that
going, just it tied it tied intoit.
It's like, yeah, get started onit so you know what to do.
I'm hearing things that I'm notaware of as far as the planning,
and I've been shown you know thethe spend down and the skilled
(26:12):
nursing and I'm like, I see allthese things tying together.
This is this is a symbioticrelationship, definitely.
And when Deanna mentioned thethe level of care, like in the
90s, it's like it's all skillednursing, and it's like I think
that's where the horror showscame from.
I don't know, but these placesare fantastic, and people their
(26:36):
minds will literally change whenthey become a resident of these
communities.
Their life improvement is itgoes up.
It absolutely does.
Do not doubt that.
Walk in, visit these places,meet the marketing directors,
and the ki level of care thatI've seen is top-notch.
They literally care.
This is where you want yourseniors to be.
SPEAKER_02 (26:57):
All right.
Well, on that note, I'mdefinitely moving, and I've
thought that a few times whenI've seen the menus.
Oh my gosh.
So, Paul and Lisa, a few finalwords from you guys, and how do
people get on?
SPEAKER_01 (27:09):
So, so the what I my wish for people that are um,
especially the children, uh asthey're they're navigating this,
whether they're planning or it'sa crisis situation, what will
help them not feel guilty, Ithink, is you're you're you're
paying attention to twodynamics.
One is the dignity and theindependence that our seniors
(27:29):
want to keep, but also theirsafety.
So if you come from, okay, it'sabout them and those two
dynamics and getting educated onhow to navigate it.
Like, like Kelly said, thestigma of uh facilities, and and
I think Deanna pointed to ittoo, they're amazing if you
actually go and visit them.
(27:50):
It's a whole different world.
So being educated and going,okay, it's about their dignity
and about their safety andnavigating that.
It's not a cookie-cutterapproach.
But if you come from there,you'll be satisfied at the end
of the process, and it takessomething.
That's what I'd have to sayabout that.
SPEAKER_04 (28:08):
The other thing too is, you know, uh I mean, we
actually had a conversation.
Do we have mom move in with us?
Right now we have too manystairs, so that would that it
would have to adjust a lot ofthings.
But having to work with herevery day with her ins and outs,
and you know, am I physicallycapable?
What uh all of that.
But then, but then when do Iactually get to just go enjoy
(28:31):
mom?
It it isn't, it's not a goodsetup for that.
My mom would rather I be thereenjoying her time versus like,
okay, well, let's do the routinethat we did each day.
So I really feel like it givesme the freedom to enjoy that
versus the have to, have to,have to.
And are there gonna be timeswhen I'm not in that have to?
(28:53):
Sure.
But it it's gonna take moreeffort on my part to have it be
the have to.
So right now, I get to go bewith my mom when when it works
for me and when it works forher, and then we get to build on
that.
SPEAKER_01 (29:07):
And that's a real contribution to mom.
Like, mom is a whole differentperson.
Her well-being is distinctbecause kids get to visit her
that works for them and for her,because they go to her a whole
different human being, free fromthat guilt.
SPEAKER_02 (29:21):
Yeah.
And also, just like you'resaying, they're able to
concentrate on mom rather thanokay, have you taken all your
pills today?
Let's cut them out and all themundane things.
You're able to go just like youwould if she were independently
living, which you may still be,because it may, I mean, with
your mom, it's a littledifferent, but they could be an
independent living as well.
(29:41):
We we help with everything fromindependent to through full
skilled.
So thank you so much, Paul andLisa, Deanna and and Callie
today.
And any final things that wemissed?
You want to get in real quick?
SPEAKER_04 (29:53):
Delightful to just be part of this.
Thank you so much for invitingus and sharing your world with
us so that we can go out andactually impact seniors.
SPEAKER_02 (30:03):
That's wonderful.
Let let's be a really positiveimpact on seniors in all the
ways we're doing it and help thekids who are going to be seniors
real soon.
Let's let's be honest.
And you know, we're all learningmore about this too, because
that might be us in 10 or 20years.
Thank you so much, guys.
This is Rowena Patton and Kellyand Deanna and Lisa and Paul,
(30:25):
realestate newsradio.com for allthe episodes.
We'll see you on the radio nextweek.
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