The Power of Inclusion: An Insider's Look at Hospitality with Stephanie Lopesi
In this episode of the 'Room for All: The Inclusion in Hospitality Podcast,' join us as we welcome the incredible Stephanie Lopesi, Portfolio Director of Talent and Culture at the Accor Salter Brothers' Portfolio. Stephanie, fondly known as Steph, shares her professional journey and personal insights into the world of hospitality. Discover her passionate approach to promoting early promotions and inclusion within the industry, and learn about the successful partnerships with Hotel Etico that have made a profound impact on both staff and guests. This candid conversation also delves into the nuances of her role, the importance of empathy and genuine human connections, and the tangible benefits of embracing diversity in the workplace. Don't miss this enlightening discussion that underscores the colorful, fulfilling, and impactful world of inclusive hospitality.
00:00 Introduction and Welcome Back
02:24 Introducing the Guest: Stephanie Lopesi
03:37 Stephanie's Professional Journey
11:44 Personal Insights: Life Outside Work
13:33 Partnership with Hotel Etico
22:12 Inclusion and Diversity in Hospitality
31:46 Staff Support and Partnership
33:05 Embracing Diversity and Inclusion
34:58 Authenticity in Hiring
45:56 Emotional Intelligence in Leadership
50:04 Future Plans and Reflections
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