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September 18, 2020 29 min

SWS Podcast – episode #4 – “Having tough conversation” 

Having tough conversations talking points:

We are scared of our employees.  We don’t want to lose them, because we need their revenue so we don’t have tough conversations.  What a mistake.

Examples of when you need to have a tough conversation

  • Employee performance is below expectations
  • They are getting fired
  • They are “bothering” another employee
  • They client isn’t happy with their service
  • They smell like BOOZE 
  • They don’t dress well enough
  •  

    JUDGE AND MATT TO TELL STORIES OF: – how they have tough conversations:

    Matt – when he fired Larry

    YOUR MONDAY MOMENT - 5 Tips to “set expectations” starting on Monday

  • Set clear expectations for everyone – THIS IS HOW WE DO IT HERE
  • Use your core values as the foundation for the tough conversations
  • Praise in public…problem in private
  • Have back up data to support your position
  • Give them another chance.  But make sure you get a “ROGER THAT.”  
  • Learn more about:

    Burn the Ships Business Bootcamps – www.burntheships.com

    Matt’s books: You Need More Money https://www.amazon.com/You-Need-More-Money-Financial/dp/0735216983/ref=sr_1_2?crid=27NFQ3LB60DPZ&dchild=1&keywords=you+need+more+money+matt+manero&qid=1597943999&sprefix=you+need+more+money%2Caps%2C164&sr=8-2

    Judges books:  Scale with Speed https://www.amazon.com/Scale-Speed-Formula-Massive-Marketplace/dp/1642791407/ref=sr_1_1?dchild=1&keywords=scale+with+speed+judge&qid=1597944028&s=books&sr=1-1

    Money Sheet https://www.amazon.com/Money-Sheet-Financial-Strategy-Management/dp/B08B6GPZ8R/ref=sr_1_2?dchild=1&keywords=money+sheet+judge+graham&qid=1597944095&sr=8-2

    Watch the Scale With Speed Podcast Videos recorded live in-studio! Here: https://commercialfleetfinancing.com/scale-with-speed-podcast/

    Subscribe to our YouTube Channel: https://www.youtube.com/playlist?list=PLtVSl1VywZx-1UI51G9_FhHDb59MdzNoM

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