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September 18, 2020 29 min

SWS Podcast – episode #4 – “Having tough conversation” 

Having tough conversations talking points:

We are scared of our employees.  We don’t want to lose them, because we need their revenue so we don’t have tough conversations.  What a mistake.

Examples of when you need to have a tough conversation

  • Employee performance is below expectations
  • They are getting fired
  • They are “bothering” another employee
  • They client isn’t happy with their service
  • They smell like BOOZE 
  • They don’t dress well enough

    JUDGE AND MATT TO TELL STORIES OF: – how they have tough conversations:

    Matt – when he fired Larry

    YOUR MONDAY MOMENT - 5 Tips to “set expectations” starting on Monday

  • Set clear expectations for everyone – THIS IS HOW WE DO IT HERE
  • Use your core values as the foundation for the tough conversations
  • Praise in public…problem in private
  • Have back up data to support your position
  • Give them another chance.  But make sure you get a “ROGER THAT.”  
  • Learn more about:

    Burn the Ships Business Bootcamps –

    Matt’s books: You Need More Money

    Judges books:  Scale with Speed

    Money Sheet

    Watch the Scale With Speed Podcast Videos recorded live in-studio! Here:

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