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December 17, 2022 19 mins
Key Performance Indicators, or KPIs, measure the drivers of business success. Measure the drivers, manage the drivers, and the results will come. Barb Nuss and Kathy discuss metrics that enable owners to manage sales, productivity, marketing, gross profit margin and more. Hosts: Dr. Kathy Gosser, YUM! Assistant Professor of Franchise Management and Director of the Yum! Center for Global Franchise Excellence www.business.louisville.edu/yumcgfe Barb Nuss, CPA - Founder and President, ProfitSoup www.profitsoup.com
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