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September 4, 2024 64 mins

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In this episode of "Small Business Big Dreams," Eric Bohl chats with Darcy, the vibrant founder of Lakeshore Pet Services, to dive into the heartwarming and sometimes hilarious world of pet care. Darcy’s love for animals is the driving force behind her successful pet services company, where every pet is treated like family.

Darcy kicks off by sharing her journey, from being that kid who always brought home stray animals to running a business that's all about making pets and their owners feel at ease. She talks about the early days when she had big dreams but faced the typical startup struggles—like building a client base and juggling all the different hats that come with running your own show. But through it all, her passion for animals kept her focused on creating something special.

As the conversation unfolds, Darcy reveals some of the secrets behind her company’s success. It's not just about walking dogs or feeding cats—it’s about truly understanding each pet's personality and needs. Darcy’s team goes the extra mile, whether it's providing medication, offering special care for pets with unique needs, or coming up with fun activities to keep pets mentally and emotionally engaged. Her approach is all about ensuring that pets are not just well cared for, but genuinely happy.

One of the highlights of the episode is when Darcy talks about building trust with her clients. She knows how nerve-wracking it can be for pet owners to leave their furry friends in someone else’s hands. That’s why she puts such a strong emphasis on communication—whether it’s through detailed consultations or sending cute photo updates while pets are in her care. Darcy’s warmth and dedication make it easy for pet owners to feel confident that their pets are in good hands.

But Darcy’s impact doesn’t stop at individual clients. She’s deeply involved in the community, regularly partnering with local animal shelters and rescue organizations. Giving back is a big part of her company’s mission, and she’s proud of how her business has become a beloved part of the local pet community.

Towards the end of the episode, Darcy shares some upbeat and encouraging advice for anyone thinking about starting their own business in the pet care industry. Her message is clear: stay true to what you love, always put the well-being of the animals first, and keep learning and adapting to the ever-changing needs of pets and their owners.

Whether you’re a pet parent, an animal lover, or someone with dreams of starting your own business, this episode is full of energy, inspiration, and a few laughs along the way. Darcy’s story is a feel-good reminder of how passion and kindness can lead to something truly amazing in the world of pet care.

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