060: Why AI Won’t Fix Your People Problems

AI is everywhere in HR right now—but is it actually solving the problems leaders care about most?In this episode of the SpeakEasy HR Podcast, I’m joined by Ben Eubanks to cut through the hype and get real about where technology helps, where it falls short, and why people challenges still require human leadership, clarity, and trust.We explore why organizations often look to AI as a shortcut for engagement, performance, and retention—and what gets missed when leaders try to automate what should be understood. Ben shares insights from years of research across HR, talent, and learning technologies, helping us reframe AI as a tool that supports better decisions, not a replacement for relationships, purpose, or accountability.This conversation is a must-listen for HR leaders and executives who want to use AI wisely—without losing the human edge that actually drives results.About the Guest:Ben Eubanks is a bestselling author, researcher, and award-winning speaker with more than 13 years of experience analyzing HR and talent technology trends. He speaks with 300+ vendors annually and has conducted research with tens of thousands of employers and workers, shaping insights featured in his books Artificial Intelligence for HR and Talent Scarcity. Ben is also a passionate educator, longtime HR volunteer, dad of five, and advocate for global workforce development through his support of a ministry in Guatemala. To learn more about his FREE summer school for HR professionals, visit hrsummerschool.org