May 4, 2026 • 14 mins
A listing agent pulls you aside and says, “We’ve had problems with that home inspector.” That sentence can change the whole tone of a deal, so we break down what it often really means and how you should respond as a buyer. From our experience, “problem inspector” is frequently code for “thorough inspector” and the only people scared of a detailed home inspection report are the ones hoping issues stay quiet.
We share a real story where an agent tried to talk a client out of using a specific inspection company because of how detailed the work was, plus the ethics complaint that followed. Then we dig into a frustrating moment many service businesses face: a buyer who got a written quote, scheduled online at a lower price, and left a negative review after we canceled rather than reward the game. It’s a practical lesson in protecting your transaction, your budget, and your peace of mind with clear communication and documentation.
We also talk bigger-picture real estate ethics: agents who push for a “smooth closing” instead of honest facts, why negotiation skills matter more than pressure, and why even new construction homes can have serious defects worth catching early. If you’re buying in Ohio, choosing a licensed home inspector, and trying to avoid being steered, this conversation is built for you. Subscribe, share this with a first-time buyer, and leave a review with your biggest homebuying red flag.
To learn more about Habitation Investigation, the Three-time Winner of the Best Home Inspection Company in the Midwest Plus the Winner of Consumer Choice Award for Columbus Ohio visit Home Inspection Columbus Ohio - Habitation Investigation (homeinspectionsinohio.com)
NBC4 news segments: The importance of home inspections, and what to look for | NBC4 WCMH-TV
Advice from experts: Don’t skip the home inspection | NBC4 WCMH-TV
OSU student’s mysterious symptoms end up tied to apartment’s air quality | NBC4 WCMH-TV
How to save money by winterizing your home | NBC4 WCMH-TV
Continuing Education for Ohio Agents Scheduled classes
Continuing Education for Ohio Agents Course listings...
Listen
Watch
Mark as Played
Transcript
Episode Transcript
Available transcripts are automatically generated. Complete accuracy is not guaranteed.
SPEAKER_01 (00:02):
Yes, honey.
What does it mean when a listingagent says that they've had
problems with a a homeinspector?
SPEAKER_02 (00:11):
What that means to me is that the listing agent had
a crappy house and that theinspector did his job, called
out said issues, and the listingagent got cranky about it
because maybe the buyers at thattime didn't have the skill level
needed to take care of the houseand fix it, or didn't have the
(00:33):
money, or you know, whatever thecase may be.
SPEAKER_01 (00:35):
Easy don't have the desire to fix it, yeah.
SPEAKER_02 (00:37):
Or or yeah.
I mean, I don't want to buy ahouse and then go in and have to
fix a bunch of crap in it unlessI'm doing that on purpose.
So, you know.
SPEAKER_01 (00:46):
So in our experience, often that is really
what it means.
I'm married, and this is over inMechanicsburg where we used to
live.
There's an agent who what wasit?
She we somebody contacted us,wanted us to do the home
inspection for the buyer.
We had it all set up, and thenthat agent says, Oh, oh no, you
(01:10):
we don't want you to use thembecause we've had problems with
them.
Which which wait, wait, wait.
SPEAKER_02 (01:15):
She sat our client down, and I think they were
there for like an hour and ahalf or two hours with this
agent explaining to her why theydid not want her to use us.
And the whole gist that she gotout of that was that we were
thorough and we did a good job.
And she said, at what point intime would I not want to use you
guys for my home inspection?
(01:36):
And she stayed with us, told theother agent to go take a flying
leap that it was happening.
SPEAKER_01 (01:41):
Yes, and and and and and she goes, uh and uh even the
agent even told my guy we have awe have a hearing with them.
I'm like the hearing was onethat we filed against that agent
for ethics.
SPEAKER_02 (01:54):
She tried to make it seem as if it was her against
us, and we're like, no, no, no,no, no, that was us.
We filed that hearing for thisvery same reason, actually.
SPEAKER_01 (02:04):
Same reason.
So we had some other agent whowho did that, but he doesn't do
that anymore because he he gothis hand smacked by the I assume
he got he got smacked down, gottalking to like my hey, you
can't do that.
So you're as a buyer, you havethe right to use whatever home
inspection company you want.
Now, always check the reviews,you always want to do that.
(02:28):
Nobody's gonna have five starsall the way across.
They should occasionally havesomething that's uh not
fantastic about it.
SPEAKER_02 (02:35):
But you can't please everybody.
I mean, there's always gonna besituations and scenarios that
you know life happens.
SPEAKER_01 (02:42):
Yeah, I mean, we got we had a bad review the other
day, and what it was and thisthis person called, got a quote
for it was a pre-dry wallinspection.
SPEAKER_02 (02:52):
Got a quote in writing.
SPEAKER_01 (02:55):
Yes, and so they got texted.
The here's how much it is foursomething for this size house,
four hundred some dollars, andthen this person went online and
scheduled, but we we we had donot know what they did, but this
is after they had the quote forfour hundred some dollars, they
went in and scheduledinspection, but somehow they did
something, they manipulated thenumbers or put it in the wrong
(03:18):
spot.
It was like$218.
So, like, so I changed it back.
So we changed it back to whatthey were quoted before.
SPEAKER_00 (03:28):
Habitation investigation is the way to go
for a home inspection in Ohio.
Trusted licensed home inspectorsfor your needs from radon to
malt to warranty.
For a great home inspection, youreally can't go wrong.
(03:49):
Visit home inspections inOhio.com.
SPEAKER_01 (03:54):
And and that that client, well, who who never not
being a client, was complainingthat we didn't weren't gonna
honor that price.
Listen, we are honoring theoriginal price we gave you.
It's not our fault.
You did some shenanigans, andnow you're gonna you know do
this.
SPEAKER_02 (04:12):
And at what point in time, I mean, I'm sorry, but if
if I'm told a price and then Igo and I do something and I
don't have that price, I'm gonnabe like, hey, what's what's up
with this?
And actually, if that person haddone that, I'd have probably met
them in the middle.
Like I would have.
SPEAKER_01 (04:29):
We were going to.
We were we were going to meetthem in the middle, so it'd be
like three something, somewherein the middle.
We were going to meet them.
SPEAKER_02 (04:35):
Then I realized that they'd already been told the
price by Amy.
And at that point, I'm like,you're you're just a fraud.
You're you're trying to thieve.
And how do I want to do aninspection for you when you
could come back and lie on usand say, you know, we did or
didn't do something?
And I'm like, I I don't evenwant to do that anymore.
I don't want to play that game.
SPEAKER_01 (04:54):
No, no, we have to be respectful to our our
inspectors because here becausethey get paid like a percentage
of out of the services that theyprovide.
Might here's this guy wanting tocut the inspector's fee in half
for his own benefit.
Like, no, we're not we're notplaying those games.
That person's gonna be dishonestand sneaky.
SPEAKER_02 (05:15):
About a price up front.
What are they gonna be likeafter we do the inspection?
And what are they gonna try toget?
SPEAKER_01 (05:20):
Yeah, we don't want to do that.
So we we cancel that one.
Yes, I did.
We canceled that one because andthen they gave us a bad review,
which I we didn't do anythingfor them.
SPEAKER_02 (05:30):
We they were not our client.
SPEAKER_01 (05:32):
No, but uh pretty certain I responded to that
review.
I don't know.
SPEAKER_02 (05:37):
I can send a screenshot of the whole
conversation where they got thatfirst price.
SPEAKER_01 (05:43):
The the the screenshot of that.
Yeah, that was in writing.
It doesn't matter.
No, it doesn't matter.
Well, it does every every nowand then you get like a bad
review, it just proves all thefantastic five stars we have are
legitimate.
We're not like making them upand I mean they're they're
they're they're real.
So, but you're never gonna makeeverybody happy.
SPEAKER_02 (06:03):
No.
SPEAKER_01 (06:04):
So that person was trying to scam everybody happy.
SPEAKER_02 (06:08):
We're just trying to make our clients happy.
SPEAKER_01 (06:09):
No, we work for the clients and we help out agents
if they're ethical agents.
Well, we live in the world ofreality and condition and actual
conditions of a house.
We don't make up stuff.
I had an agent years ago throwaway my brochures out of that
real estate office because Ifound a uh foundation that was
cracking and bowing.
(06:32):
How dare you?
How dare me protect the clientlike that?
SPEAKER_02 (06:36):
And and I don't know when when did it change?
Like I remember when we firststarted out, there wasn't like
animosity between inspectors andagents.
It was more like we're all hereworking together on a team for
the benefit of the client.
SPEAKER_01 (06:52):
I think it's always been there, but it's it's it's
less it's more pronounced nowbecause I think so many agents.
And it's just overt are aredesperate because they don't
have they don't have thebusiness skills, some of these
people, to run it run themselvescompetently.
When you see posts that say,hey, I need this deal to go
through because I need to pay mymortgage later on this month.
(07:14):
You're not unbiased, unbiasedlygoing to protect your client.
You have a fiduciaryresponsibility to make certain
that they are protected, andhere you are.
SPEAKER_02 (07:22):
I don't worrying about your mortgage and not
about whether or not yourclients in a good deal.
SPEAKER_01 (07:27):
Which I understand that you you need to make your
bills.
We have bills as well.
We have lots of bills with youknow taxes that we get to pay
for this employees, and yeah,it's it's not exactly fun,
totally owning a businessbecause you're a lot of taxes
you gotta pay.
But I understand the need tomake money, but you don't make
(07:49):
money at the expense of somebodyelse.
Yeah, you can't do that.
That's the issue.
SPEAKER_02 (07:53):
Make it at the expense of your client.
That's and not only that, butthat's that's going to catch up
with you because people know,like they're not stupid, they
know when somebody's out toprotect them versus when
somebody just wants the sale.
I mean, how many times have webeen contacted lately by clients
who don't want to use inspectorsthat their agents are talking
(08:17):
about, or we're the secondinspection because they had the
first one that their agentrecommended and the report was
crap?
SPEAKER_01 (08:24):
Oh, yeah, we several times so we had something the
other day.
The agent did not want one ofher specialists to do the
inspection because she had a badexperience with him before.
SPEAKER_02 (08:37):
And you pulled up that report.
SPEAKER_01 (08:38):
I pulled up the only experience she had with him
before was an inspection from acouple months ago.
And this is the listing age I'mtalking about, and it was a new
house, but the new houselegitimately had problems and it
was not built well.
Our inspector called them out,which for a brand new house, you
should not have a whole lot ofthings.
(08:59):
Some of these things no, it wasit was not it was not built
right, it was not proper some ofthe things that they did.
Well, the client just happenedto be, you know, maybe didn't
want to deal with anything.
So they did not buy the house.
SPEAKER_02 (09:15):
Well, then it's in new builds.
You should that that's theirprerogative.
You shouldn't have to be forcedto buy something.
SPEAKER_01 (09:21):
Some be forced to buy any house.
SPEAKER_02 (09:22):
Right.
SPEAKER_01 (09:23):
Even if you're not having it built specifically for
you, but that agent, oh, theinspector is a problem.
No, your builder, that builderof this house was the problem.
You just don't like facts.
And if you if you cannot sell anew a brand new house and
negotiate getting things fixed,you suck as your job as an agent
who can because you don't havenegotiation skills.
SPEAKER_02 (09:46):
Well, and not only that, but how ethical are you?
If you're trying to forcesomebody to buy a house that's
that crappy and you're mad thatthat sale didn't go through,
what does that say about you asa person?
Well, what does that say aboutyou as an agent, as a business
owner?
You have no ethics and nomorality.
SPEAKER_01 (10:03):
And this same agent, because our same inspector was
gone inspector was going toinspect another house, and she
contacted the buyer's agent andsaid, Hey, and then that would
be a problem.
The agent called and said, Hey,I had we had problems.
SPEAKER_02 (10:21):
We just want this transaction to go smoothly.
SPEAKER_01 (10:25):
Well, you need we list good houses or are no
proper negotiations and settingup expectations.
So we called, talked to thebuyer's agent, and go, no, this
is what happened.
We I looked up the report, it'slegit.
And I told him, You do want tothrow an inspection for your
clients.
Like, oh yeah, yeah.
SPEAKER_02 (10:42):
Yeah, yeah, I do.
SPEAKER_01 (10:42):
I just well, this is the inspector that's gonna do
it.
Because this is the only one wehad that day, plus we were
booked up there, so this is theonly only chance that's gonna
happen.
Um, so he did an inspection, andthen but this listing agent set
him up with her sellers.
Told the sellers that he was hewas terrible, so that was just
very unpleasant for theinspector.
SPEAKER_02 (11:03):
Oh, yeah, to the point that the seller was
calling him names and called hima dick.
SPEAKER_01 (11:08):
Under his breath, though, we did not inspector.
SPEAKER_02 (11:11):
She was saying other stuff to his face, and it was
just it was horrible.
Like and once again, where areyour ethics?
SPEAKER_01 (11:19):
Well, here's what I thought.
Why don't we just report reportthem?
That's what I thought.
I'm really kind of unethical,and I'm I'm thinking about
giving a review for that agent.
Because, you know, they give usreviews when they don't like
certain things, even thoughthey're in the world of reality.
And and I'm and I don't likealso when agents go, no, you
(11:41):
they they tell you too much.
SPEAKER_02 (11:44):
How much is too much?
Who who are you to decide whatthat client wants to know?
SPEAKER_01 (11:48):
I've never had a buyer go, no.
I don't want to know those.
Skip, skip the extrainformation.
I just know I want the stateminimum, barely legal home
inspection.
Like, no, nobody wants thatexcept shitty, shady agents.
Yep.
And if you're afraid that'sgonna ruin a deal, well get a
(12:09):
new job.
You you you need somenegotiation skills, you need to
set the new job.
Expectations up for your client,for the buyers.
SPEAKER_02 (12:17):
Get out of the industry, get a new job.
SPEAKER_01 (12:19):
If you can't fix it, yes.
Wow, those those agents thatthat can't close deals or they
can't negotiate and they're justlike get shady and they don't
have referrals because theirpast clients aren't happy with
them, they're gonna get out ofthe business because they're not
gonna they're building theirbusiness is never gonna build up
because a referral base neverclimbs.
Because none of past clientswill recommend them.
(12:40):
You have to build up yourreferral base, and that's based
upon doing a good job.
SPEAKER_02 (12:44):
So there's to let you know that this actually does
work.
There was an agent that we knewin the Dayton area, and he's
been doing this forever.
Guy's amazing.
He's he's he's a genuinely good,decent human being and a good
agent.
He literally sends out twoemails a year to past clients,
(13:04):
and that gets him all thebusiness he needs for the course
of the year.
He doesn't do any othermarketing, he has absolutely no
need to because his past clientsknow him and trust him and know
that he will take care of themand their friends.
And that's how it should be.
SPEAKER_01 (13:21):
That's a dream that our goal every agent should
have.
I can send two emails out, andpast clients will recommend me
to friends, family, businessworker, you know, co-workers,
they'll refer that all out.
Yep, you have to be ethical toget that referral in the first
place up front to build thattrust to get those referrals.
(13:42):
So I think that's about it onthis one.
Always do the right thing.
SPEAKER_02 (13:48):
Yes.
SPEAKER_01 (13:48):
And then uh I mean I'm not saying all agents are
bad.
They're definitely not.
We have several that we wouldrecommend right off the bat to
people, but that I would usemyself.
Yep.
Well, here's not only burns me.
It was an agent who gets whogets mad doesn't recommend us,
but as soon as she or a familymember is buying a house, we're
(14:09):
the one doing that inspection.
That just that just shows youhow uh unethical.
Unethical some are.
Or they have different standardsfor the client, different expect
different standards ofprotection for their clients
versus their family.
So always get inspected, and ifyou can, get it inspected by
habitation investigation.
SPEAKER_02 (14:26):
Ask them who they would use for their kid.
SPEAKER_01 (14:30):
You're expecting them to be honest, yeah.
You're expecting the shady onesto be honest.
That's true.
No, they will not.
So, all right, that's it.
Always always check reviews,always get an inspection.
Yep, bye-bye.
Bye.
Yes, honey.
What does it mean when a listingagent says that they've had
problems with a a homeinspector?
SPEAKER_02 (00:11):
What that means to me is that the listing agent had
a crappy house and that theinspector did his job, called
out said issues, and the listingagent got cranky about it
because maybe the buyers at thattime didn't have the skill level
needed to take care of the houseand fix it, or didn't have the
(00:33):
money, or you know, whatever thecase may be.
SPEAKER_01 (00:35):
Easy don't have the desire to fix it, yeah.
SPEAKER_02 (00:37):
Or or yeah.
I mean, I don't want to buy ahouse and then go in and have to
fix a bunch of crap in it unlessI'm doing that on purpose.
So, you know.
SPEAKER_01 (00:46):
So in our experience, often that is really
what it means.
I'm married, and this is over inMechanicsburg where we used to
live.
There's an agent who what wasit?
She we somebody contacted us,wanted us to do the home
inspection for the buyer.
We had it all set up, and thenthat agent says, Oh, oh no, you
(01:10):
we don't want you to use thembecause we've had problems with
them.
Which which wait, wait, wait.
SPEAKER_02 (01:15):
She sat our client down, and I think they were
there for like an hour and ahalf or two hours with this
agent explaining to her why theydid not want her to use us.
And the whole gist that she gotout of that was that we were
thorough and we did a good job.
And she said, at what point intime would I not want to use you
guys for my home inspection?
(01:36):
And she stayed with us, told theother agent to go take a flying
leap that it was happening.
SPEAKER_01 (01:41):
Yes, and and and and and she goes, uh and uh even the
agent even told my guy we have awe have a hearing with them.
I'm like the hearing was onethat we filed against that agent
for ethics.
SPEAKER_02 (01:54):
She tried to make it seem as if it was her against
us, and we're like, no, no, no,no, no, that was us.
We filed that hearing for thisvery same reason, actually.
SPEAKER_01 (02:04):
Same reason.
So we had some other agent whowho did that, but he doesn't do
that anymore because he he gothis hand smacked by the I assume
he got he got smacked down, gottalking to like my hey, you
can't do that.
So you're as a buyer, you havethe right to use whatever home
inspection company you want.
Now, always check the reviews,you always want to do that.
(02:28):
Nobody's gonna have five starsall the way across.
They should occasionally havesomething that's uh not
fantastic about it.
SPEAKER_02 (02:35):
But you can't please everybody.
I mean, there's always gonna besituations and scenarios that
you know life happens.
SPEAKER_01 (02:42):
Yeah, I mean, we got we had a bad review the other
day, and what it was and thisthis person called, got a quote
for it was a pre-dry wallinspection.
SPEAKER_02 (02:52):
Got a quote in writing.
SPEAKER_01 (02:55):
Yes, and so they got texted.
The here's how much it is foursomething for this size house,
four hundred some dollars, andthen this person went online and
scheduled, but we we we had donot know what they did, but this
is after they had the quote forfour hundred some dollars, they
went in and scheduledinspection, but somehow they did
something, they manipulated thenumbers or put it in the wrong
(03:18):
spot.
It was like$218.
So, like, so I changed it back.
So we changed it back to whatthey were quoted before.
SPEAKER_00 (03:28):
Habitation investigation is the way to go
for a home inspection in Ohio.
Trusted licensed home inspectorsfor your needs from radon to
malt to warranty.
For a great home inspection, youreally can't go wrong.
(03:49):
Visit home inspections inOhio.com.
SPEAKER_01 (03:54):
And and that that client, well, who who never not
being a client, was complainingthat we didn't weren't gonna
honor that price.
Listen, we are honoring theoriginal price we gave you.
It's not our fault.
You did some shenanigans, andnow you're gonna you know do
this.
SPEAKER_02 (04:12):
And at what point in time, I mean, I'm sorry, but if
if I'm told a price and then Igo and I do something and I
don't have that price, I'm gonnabe like, hey, what's what's up
with this?
And actually, if that person haddone that, I'd have probably met
them in the middle.
Like I would have.
SPEAKER_01 (04:29):
We were going to.
We were we were going to meetthem in the middle, so it'd be
like three something, somewherein the middle.
We were going to meet them.
SPEAKER_02 (04:35):
Then I realized that they'd already been told the
price by Amy.
And at that point, I'm like,you're you're just a fraud.
You're you're trying to thieve.
And how do I want to do aninspection for you when you
could come back and lie on usand say, you know, we did or
didn't do something?
And I'm like, I I don't evenwant to do that anymore.
I don't want to play that game.
SPEAKER_01 (04:54):
No, no, we have to be respectful to our our
inspectors because here becausethey get paid like a percentage
of out of the services that theyprovide.
Might here's this guy wanting tocut the inspector's fee in half
for his own benefit.
Like, no, we're not we're notplaying those games.
That person's gonna be dishonestand sneaky.
SPEAKER_02 (05:15):
About a price up front.
What are they gonna be likeafter we do the inspection?
And what are they gonna try toget?
SPEAKER_01 (05:20):
Yeah, we don't want to do that.
So we we cancel that one.
Yes, I did.
We canceled that one because andthen they gave us a bad review,
which I we didn't do anythingfor them.
SPEAKER_02 (05:30):
We they were not our client.
SPEAKER_01 (05:32):
No, but uh pretty certain I responded to that
review.
I don't know.
SPEAKER_02 (05:37):
I can send a screenshot of the whole
conversation where they got thatfirst price.
SPEAKER_01 (05:43):
The the the screenshot of that.
Yeah, that was in writing.
It doesn't matter.
No, it doesn't matter.
Well, it does every every nowand then you get like a bad
review, it just proves all thefantastic five stars we have are
legitimate.
We're not like making them upand I mean they're they're
they're they're real.
So, but you're never gonna makeeverybody happy.
SPEAKER_02 (06:03):
No.
SPEAKER_01 (06:04):
So that person was trying to scam everybody happy.
SPEAKER_02 (06:08):
We're just trying to make our clients happy.
SPEAKER_01 (06:09):
No, we work for the clients and we help out agents
if they're ethical agents.
Well, we live in the world ofreality and condition and actual
conditions of a house.
We don't make up stuff.
I had an agent years ago throwaway my brochures out of that
real estate office because Ifound a uh foundation that was
cracking and bowing.
(06:32):
How dare you?
How dare me protect the clientlike that?
SPEAKER_02 (06:36):
And and I don't know when when did it change?
Like I remember when we firststarted out, there wasn't like
animosity between inspectors andagents.
It was more like we're all hereworking together on a team for
the benefit of the client.
SPEAKER_01 (06:52):
I think it's always been there, but it's it's it's
less it's more pronounced nowbecause I think so many agents.
And it's just overt are aredesperate because they don't
have they don't have thebusiness skills, some of these
people, to run it run themselvescompetently.
When you see posts that say,hey, I need this deal to go
through because I need to pay mymortgage later on this month.
(07:14):
You're not unbiased, unbiasedlygoing to protect your client.
You have a fiduciaryresponsibility to make certain
that they are protected, andhere you are.
SPEAKER_02 (07:22):
I don't worrying about your mortgage and not
about whether or not yourclients in a good deal.
SPEAKER_01 (07:27):
Which I understand that you you need to make your
bills.
We have bills as well.
We have lots of bills with youknow taxes that we get to pay
for this employees, and yeah,it's it's not exactly fun,
totally owning a businessbecause you're a lot of taxes
you gotta pay.
But I understand the need tomake money, but you don't make
(07:49):
money at the expense of somebodyelse.
Yeah, you can't do that.
That's the issue.
SPEAKER_02 (07:53):
Make it at the expense of your client.
That's and not only that, butthat's that's going to catch up
with you because people know,like they're not stupid, they
know when somebody's out toprotect them versus when
somebody just wants the sale.
I mean, how many times have webeen contacted lately by clients
who don't want to use inspectorsthat their agents are talking
(08:17):
about, or we're the secondinspection because they had the
first one that their agentrecommended and the report was
crap?
SPEAKER_01 (08:24):
Oh, yeah, we several times so we had something the
other day.
The agent did not want one ofher specialists to do the
inspection because she had a badexperience with him before.
SPEAKER_02 (08:37):
And you pulled up that report.
SPEAKER_01 (08:38):
I pulled up the only experience she had with him
before was an inspection from acouple months ago.
And this is the listing age I'mtalking about, and it was a new
house, but the new houselegitimately had problems and it
was not built well.
Our inspector called them out,which for a brand new house, you
should not have a whole lot ofthings.
(08:59):
Some of these things no, it wasit was not it was not built
right, it was not proper some ofthe things that they did.
Well, the client just happenedto be, you know, maybe didn't
want to deal with anything.
So they did not buy the house.
SPEAKER_02 (09:15):
Well, then it's in new builds.
You should that that's theirprerogative.
You shouldn't have to be forcedto buy something.
SPEAKER_01 (09:21):
Some be forced to buy any house.
SPEAKER_02 (09:22):
Right.
SPEAKER_01 (09:23):
Even if you're not having it built specifically for
you, but that agent, oh, theinspector is a problem.
No, your builder, that builderof this house was the problem.
You just don't like facts.
And if you if you cannot sell anew a brand new house and
negotiate getting things fixed,you suck as your job as an agent
who can because you don't havenegotiation skills.
SPEAKER_02 (09:46):
Well, and not only that, but how ethical are you?
If you're trying to forcesomebody to buy a house that's
that crappy and you're mad thatthat sale didn't go through,
what does that say about you asa person?
Well, what does that say aboutyou as an agent, as a business
owner?
You have no ethics and nomorality.
SPEAKER_01 (10:03):
And this same agent, because our same inspector was
gone inspector was going toinspect another house, and she
contacted the buyer's agent andsaid, Hey, and then that would
be a problem.
The agent called and said, Hey,I had we had problems.
SPEAKER_02 (10:21):
We just want this transaction to go smoothly.
SPEAKER_01 (10:25):
Well, you need we list good houses or are no
proper negotiations and settingup expectations.
So we called, talked to thebuyer's agent, and go, no, this
is what happened.
We I looked up the report, it'slegit.
And I told him, You do want tothrow an inspection for your
clients.
Like, oh yeah, yeah.
SPEAKER_02 (10:42):
Yeah, yeah, I do.
SPEAKER_01 (10:42):
I just well, this is the inspector that's gonna do
it.
Because this is the only one wehad that day, plus we were
booked up there, so this is theonly only chance that's gonna
happen.
Um, so he did an inspection, andthen but this listing agent set
him up with her sellers.
Told the sellers that he was hewas terrible, so that was just
very unpleasant for theinspector.
SPEAKER_02 (11:03):
Oh, yeah, to the point that the seller was
calling him names and called hima dick.
SPEAKER_01 (11:08):
Under his breath, though, we did not inspector.
SPEAKER_02 (11:11):
She was saying other stuff to his face, and it was
just it was horrible.
Like and once again, where areyour ethics?
SPEAKER_01 (11:19):
Well, here's what I thought.
Why don't we just report reportthem?
That's what I thought.
I'm really kind of unethical,and I'm I'm thinking about
giving a review for that agent.
Because, you know, they give usreviews when they don't like
certain things, even thoughthey're in the world of reality.
And and I'm and I don't likealso when agents go, no, you
(11:41):
they they tell you too much.
SPEAKER_02 (11:44):
How much is too much?
Who who are you to decide whatthat client wants to know?
SPEAKER_01 (11:48):
I've never had a buyer go, no.
I don't want to know those.
Skip, skip the extrainformation.
I just know I want the stateminimum, barely legal home
inspection.
Like, no, nobody wants thatexcept shitty, shady agents.
Yep.
And if you're afraid that'sgonna ruin a deal, well get a
(12:09):
new job.
You you you need somenegotiation skills, you need to
set the new job.
Expectations up for your client,for the buyers.
SPEAKER_02 (12:17):
Get out of the industry, get a new job.
SPEAKER_01 (12:19):
If you can't fix it, yes.
Wow, those those agents thatthat can't close deals or they
can't negotiate and they're justlike get shady and they don't
have referrals because theirpast clients aren't happy with
them, they're gonna get out ofthe business because they're not
gonna they're building theirbusiness is never gonna build up
because a referral base neverclimbs.
Because none of past clientswill recommend them.
(12:40):
You have to build up yourreferral base, and that's based
upon doing a good job.
SPEAKER_02 (12:44):
So there's to let you know that this actually does
work.
There was an agent that we knewin the Dayton area, and he's
been doing this forever.
Guy's amazing.
He's he's he's a genuinely good,decent human being and a good
agent.
He literally sends out twoemails a year to past clients,
(13:04):
and that gets him all thebusiness he needs for the course
of the year.
He doesn't do any othermarketing, he has absolutely no
need to because his past clientsknow him and trust him and know
that he will take care of themand their friends.
And that's how it should be.
SPEAKER_01 (13:21):
That's a dream that our goal every agent should
have.
I can send two emails out, andpast clients will recommend me
to friends, family, businessworker, you know, co-workers,
they'll refer that all out.
Yep, you have to be ethical toget that referral in the first
place up front to build thattrust to get those referrals.
(13:42):
So I think that's about it onthis one.
Always do the right thing.
SPEAKER_02 (13:48):
Yes.
SPEAKER_01 (13:48):
And then uh I mean I'm not saying all agents are
bad.
They're definitely not.
We have several that we wouldrecommend right off the bat to
people, but that I would usemyself.
Yep.
Well, here's not only burns me.
It was an agent who gets whogets mad doesn't recommend us,
but as soon as she or a familymember is buying a house, we're
(14:09):
the one doing that inspection.
That just that just shows youhow uh unethical.
Unethical some are.
Or they have different standardsfor the client, different expect
different standards ofprotection for their clients
versus their family.
So always get inspected, and ifyou can, get it inspected by
habitation investigation.
SPEAKER_02 (14:26):
Ask them who they would use for their kid.
SPEAKER_01 (14:30):
You're expecting them to be honest, yeah.
You're expecting the shady onesto be honest.
That's true.
No, they will not.
So, all right, that's it.
Always always check reviews,always get an inspection.
Yep, bye-bye.
Bye.
Popular Podcasts
Stuff You Should Know
If you've ever wanted to know about champagne, satanism, the Stonewall Uprising, chaos theory, LSD, El Nino, true crime and Rosa Parks, then look no further. Josh and Chuck have you covered.
Hey Jonas!
Hey Jonas! The official Jonas Brothers podcast. Hosted by Kevin, Joe, and Nick Jonas. It’s the Jonas Brothers you know... musicians, actors, and well, yes, brothers. Now, they’re sharing another side of themselves in the playful, intimate, and irreverent way only they can. Spend time with the Jonas Brothers here and stay a little bit longer for deep conversations like never before.
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by Audiochuck Media Company.