Middle East Conflict Dramatically Lowers Sri Lanka Tea Exports | Assam Unrest Reveals Deeper Industry Strains | Turkish Tea Finds a Bigger Export Market - Guy Chambers, Founder, Executive Chairman, Glassmarks
PLUS | The Power of Feedback | What if anonymous worker feedback became reliable and pervasive? Could feedback be powerful enough to reshape tea sourcing?
For decades, ethical tea relied on audits and certifications. But what if the people closest to production — the workers themselves — became the source of continuous improvement? Guy Chambers, former CEO at Finlays and founder of Glassmarks, designed the not-for-profit platform around three simple ideas: Safety, Fairness, and Voice. Workers complete a one-minute anonymous survey. The results are aggregated and shared to encourage continuous improvement. The idea is simple. Could worker feedback become an information layer that tea has been missing? | Podlink signup: https://pod.link/1549975153
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