Key Takeaways
- Hiring can make or break a digital agency's growth.
- Most agencies don't invest enough time or systems into hiring and management.
- The first critical component is hiring based on a proven track record of success—ideally with recent and relevant case studies or portfolios.
- Scorecards are essential for clear expectations, alignment, and ongoing performance tracking.
- Regular feedback loops and review cadences help ensure employees feel supported and stay aligned.
- Processes and SOPs give your team the playbook for how your agency operates and ensure consistency and clarity.
- Without all three—track record, scorecard, and SOPs—you’re setting up for misalignment and potential failure.
Agency Uplift - Free Stuff to Scale Your Agency:
https://www.agencyuplift.co/sop (I saved $20K/mo using this system)
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