The Agile Operations Podcast

The Agile Operations Podcast

A conversation between Mike and folks who think outside the box as they handle operations at their companies.... Show More

Episodes

Karen Rubin talked about the learning curve of operations with start ups. With startups, it's the 80/20 rule where 20% of the tasks take the most amount of time. Karen says, "But actually, 40% is good enough in startups on the operational side.Ask yourself, What part of the business does this impact now and how permanent is the solution that I'm executing on? For example, you may have a solution that you need to do manually every w... Read more

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I go in and I ask a stupid question - so absurd like, "Why do we do it this way?" And I never get an answer. So I conclude that they are only doing it that way because that's how they've always done it. I ask, "Can we do it better?" and the answer is always a thoughtful, "Yes." People don't have the mindset of improving a process. Improving a product, improving themselves - yes, but not the process, but that's at the core of gettin... Read more

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Culture first and build all the other elements after. How do we want to scale? Think bigger picture. Free soda when there are 200 people is one thing. When you grow to over a 1,000, does it still work or do you have to take it away? You need a vision for your team, your culture, your growth and stay with it in everything that you do. The culture here in Boston is a bit behind Silicon Valley. Here it still means to have a fun person... Read more

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The key point in this clip from Episode 2 is if you come to a CEO with a decision you should make yourself, learn from that feedback. Don't bring complaints about another staff member to the CEO. This is not elementary school. Take your problems with a person to the person and learn how to communicate. It cannot be the CEO's job to intervene in every small issue. Sometimes when it's done a different way, big policies are created to... Read more

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Keep the company's best interest in mind. Don't pop a can of beer in the office before the 9 am meeting. There is shared accountability for things. Collective accountability is super powerful. We defer to this idea of trust, rather than of totally explicit boundaries. Hire great people to begin with and if they do mess up, clip 'em. Catch the full episode here with Dusty Davidson here About our guest: Dusty Davidson is the co-found... Read more

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April 11, 2019 16 min

When you’ve built as many ventures as Dusty Davidson, you tend to learn quite a bit about building strong cultures, accelerating growth, and navigating the complicated process of building something great and sustainable. As the co-founder and CEO of the WordPress hosting company, Flywheel, Dusty has great insights into the challenges of maintaining a company’s culture as it grows and expands. And much of these lessons have been le... Read more

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Rob May thinks a lot about growing fast and empowering people to make the best decisions. As the co-founder of Talla and Backupify, he’s managed to learn how to go slow in order to go fast, and the importance of routine, high-quality employee training. In this episode of The Agile Operations Podcast, Rob joins Lola.com CEO Mike Volpe to talk about the myths and realities of sustainably growing a business, including: Why CEOs hate... Read more

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April 11, 2019 30 min

Building a strong, diverse corporate culture is not easy, but if anyone has the framework down, it’s Christina Luconi. As the Chief People Officer at Rapid7, Christina has honed her ability to focus on authentic growth and operations instead of best practices. Whether she’s preserving the company’s unique culture or making senior hires, Christina works hard to make the people the center of the company. In this episode of The Agile... Read more

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Few people spend as much time questioning startup conventional wisdom as Hiten Shah. Whether he’s re-evaluating existing processes or questioning best practices, Hiten always seems to find a way to do things better, faster and more nimbly than most. In this episode of The Agile Operations Podcast, Hiten joins Lola.com CEO Mike Volpe to talk about returning to first principles and constantly checking in on organizational health, in... Read more

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The harder the problem, the more Karen Rubin wants to solve it. Whether she’s looking for new ways to learn from data or finding ways to make intelligent decisions more quickly, Karen is a true advocate for the agile operations mindset. In this episode of The Agile Operations Podcast, Karen joins Lola.com CEO Mike Volpe to talk about how startups can use data and creativity to grow fast, including: How to know when something is “... Read more

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Growing a distributed team isn’t easy, but Jessica Meher is one of the best. Leading the marketing team at Notarize, a largely remote company with several offices, Jessica is constantly looking for new and better ways to collaborate, make processes more efficient, and produce amazing results. But it’s not always easy. In this episode of The Agile Operations Podcast, Jessica joins Lola.com CEO Mike Volpe to talk about the opportun... Read more

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Lola.com Senior Marketing Manager, Matt "Dez" Desilet is interviewed by Funnel Radio producer, Susan Finch as Lola prepares to launch their third podcast. This short episode gives you the behind the scenes stories about our three hosts and podcasts: Road Warrior Radio with host Ryan Ball, Table Fries with host Jeanne Hopkins and our newest - The Agile Operations Podcast, as well as details about the Lola Book Club. In keeping with... Read more

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