Discover how Quest Diagnostics is revolutionizing HR through AI in this episode of The Enterprise Edge Podcast, recorded live from Oracle AI World 2025 in Las Vegas. Join host Mark Vigoroso and Hubert Winter, Senior Director of HR Technology at Quest Diagnostics, as they explore the cutting edge of workplace automation and human capital management. From piloting Oracle's new Manager Concierge AI agent to dramatically reducing help desk tickets with intelligent pay stub assistants, Hubert shares real-world insights on balancing automation with the irreplaceable human touch in HR. Learn how Quest is consolidating 95% of their HR platform into Oracle, achieving measurable cost savings while preparing managers to work smarter through AI-powered tools. Whether you're curious about navigating data governance in healthcare, measuring AI success metrics, or understanding where human judgment still plays a critical role, this conversation delivers practical wisdom from the front lines of enterprise AI transformation. Tune in to hear why the future of work isn't about replacing humans, but about augmenting individuals to focus on what truly matters. Stream it now!
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