Is HR doomed? Will robots take over all the jobs? In this episode of The Human Capitalist Podcast, I sit down with data enthusiast and HR expert Ben Eubanks to separate fact from fiction and explore the REAL impact of AI on the future of HR.
We dive deep into the evolution of HR into human capital management, the critical role of manager training and enablement, and the innovative ways AI is being used to enhance workplace safety and employee experience. Ben shares incredible insights from his research on the biggest challenges facing HR today, including onboarding, skills validation, and the need for a more human-centered approach to management. We also discuss the importance of recognizing and elevating employee performance, understanding human skills, and leveraging analytics to foster high performance in the workplace.
Key Moments:
AI will play a significant role in HR's future.
Onboarding is a top priority for recruiting teams.
Companies need to validate employee skills effectively.
Manager enablement is crucial for employee satisfaction.
AI can enhance workplace safety through innovative tools.
Training managers on interviewing is often overlooked.
Celebrating success stories can motivate managers.
The human element in HR is becoming increasingly important.
The future of HR is focused on people and experiences. Recognizing and celebrating employee performance is crucial for motivation.
About my Guest:
Ben Eubanks is an author, speaker and chief research officer at Lighthouse Research & Advisory. Living in Huntsville, Alabama, Ben is the author of Artificial Intelligence for HR: Use AI to Support and Develop a Successful Workforce, the third edition of which is currently being developed. His team surveys thousands of employers and workers each year to understand the latest workplace trends and changes. He also founded HR Summer School, an event with more than a million minutes watched in 2024 alone. In addition, he hosts We're Only Human, a podcast focusing on improving human resources, one HR pro at a time. His latest bestselling book, Talent Scarcity, explores how to hire and keep workers during a talent shortage. When he's not speaking or writing, he spends time with his four-plus kids and runs in a variety of outlandish races for fun.
🛜 Connect with Ben:   / beneubanks Â
💼 Order his books on Amazon!
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If you're an HR professional or business leader looking to stay ahead of the curve, this episode is a must-watch. Share it with your network and let me know your thoughts in the comments below! How are you using data and AI to improve your HR practices?
This is Trent Cotton, your Human Capitalist, signing off. Remember, invest in yourself, own your potential, and keep building your human capital! Until next time...