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September 29, 2020 38 min

This week Susan Guthrie speaks with Chris Draper, Managing Director of Trokt and Co-Chair of the American Bar Association Dispute Resolution Section's Technology Committee about the increasingly important topic of online data security.  Chris outlines what an online professional needs to know as well as what technology exists to help you keep that all-important data as secure as possible!

As the world moves increasingly online, our pathways of communication, including negotiations, discussions and agreements, are still processed in written form but now that information is tranmitted electronically and in ever-increasing formats which may lead to untold problems in the future.  Chris Draper's area of expertise is reducing human error while using technology and he is here in this episode to help dispute resolution and legal professionals understand just what they face when communicating and conducting business online.  There are three main concerns for online professionals to consider in this arena:

  • Is the communication effective?
  • Is the archiving accurate?
  • Is the retention of information appropriately permanent?
  • There is a new culture of communication and Chris is going to start to help you get up to date so be sure to listen to this episode!

    Chris even has an amazing free trial offer for a unique "data stamping" technology that is going to get you started in getting on top of these issues so be sure to listen to end of the episode for details on how to take advantage of this offer of 100 FREE WRITES ON TROKT!!  (Hint:  The code is "LTMO")


    More Information About This Week's Guest:  Chris Draper is an expert in reducing human mistakes when using novel tech. As Managing Director of Trokt, Chris oversees the development and delivery of technologies that help equitably resolve and avoid disputes ranging from labor relations to construction arbitration, financial compliance to special needs education. He is a regular guest speaker for dispute resolution programs across the nation; provides technical support to Department of Education and National Center for State Courts focus and working groups; and is Co-Chair of the American Bar Association's Section of Dispute Resolution Technology Committee.

    Chris Draper can be reached at


    Learn more about Trokt: 

    Our world has gone digital - quickly.  As this process of digital transformation continues to expand within nearly all public and private organizations the traditional tools and electronic workflow processes for basic word processing and e-mail communications becomes less efficient, and incorporate more associated risks with multiple versions saved across many locations. 

    At Trokt, we build technologies and engineer solutions designed to lessen the clutter associated with document collaboration and secure finalized versions of various digital file types with immutability against digital fraud. 


    About Our Host: Susan Guthrie, nationally recognized as one of the Top Family Law and Mediation Attorneys in the country, has been helping individuals and families navigate separation and divorce for 30 years. Susan provides online divorce mediation and legal coaching services to select clients around the world.

    As a leading dispute resolution professional, Susan is honored to serve on the Executive Council of the American Bar Association’s (ABA) Dispute Resolution Section as the Membership Officer and to be a Co-Chair of the Mediation Committee. Susan also is one of the leading experts in online mediation in the country and trains other professionals in the practical and ethical considerations of conducting their mediations online through her business Learn to Mediate Online (

    The Learn to Mediate Online Training Program is NOW ON-DEMAND!  To date, more than 15,000 dispute resolution professionals have benefited from her online mediation training program which is available as an ON DEMAND COURSE!  The program will help you to transition your in-person mediation process to an online virtual proceeding via Zoom video-conferencing and more.  Go here to find out more:


    Susan also offers additional training and webinars in (available on

    Social Media Marketing for Professionals DOWNLOADABLE PROGRAM NOW AVAILABLE!


    Susan also offers 1:1 private coaching and more.  Go to


    Susan has been featured in and on media outlets such as CNBC, Market Watch, Forbes, Eye on Chicago, WGN, the ABA’s Just Resolutions Magazine, Thrive Global, The Nook Online among others. She is licensed to practice law in the States of California and Connecticut as well as before the Supreme Court of the United States.

    Susan's other Podcasts: After a year and half of co-creating and co-hosting the award winning podcast, Breaking Free: A Modern Divorce Podcast which reached over 3 million listeners, Susan recently launched her fresh and inspiring new podcast, The Divorce and Beyond Podcast with Susan Guthrie, Esq. which debuted on iTunes “Top Podcasts” List for self-help podcasts. Divorce & Beyond is focused on pulling back the curtain on the mysteries of the divorce process and bringing tips and resources to help people to thrive and shine in their new future beyond divorce.


    Follow us on Instagram:  Susan GuthrieThe Divorce & Beyond Podcast and Learn to Mediate Online!

    Want a Learn to Mediate Online coffee mug?  Your can order yours here:  


    EACH MONTH THERE WILL BE TWO WINNERS OF AN LTMO MUG OR OTHER SWAG!  To enter, just leave a 5-Star Rating and Review on iTunes or Podbean!We want to be sure to help as many online professionals as we can and your ratings and review really help to spread the word!


    Be sure to subscribe to the podcast on your favorite platform so that you don't miss an episode and if you enjoyed this episode, please give us a five star review and leave a comment telling us what you liked!  You can link to the most popular podcast platforms here:

    You can reach Susan at
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