Do you realize how important virtual communications are to your team’s effectiveness? Except for in-person meetings, all our communications with our colleagues happen virtually.
This is true whether you’re fully remote, hybrid, or even in-office. But what if you could communicate clearly and authentically every time, no matter the virtual method? That’s exactly what today’s guest is here for.
Meet Andrew Brodsky. Andrew is the CEO of Ping Group and an award-winning professor at the McCombs School of Business at The University of Texas at Austin. He is the author Ping: The Secrets of Successful Virtual Communication and was named one of Poets&Quants' “World’s 40 Best Business School Professors Under 40”.
Andrew specializes in workplace technology, communication, and productivity, and today, he is going to share his science-backed strategies for communicating effectively through virtual modalities.
We dive into why even in-office teams are communicating virtually more than ever, how different modes (like audio vs. video) affect perceived authenticity, and practical tips for setting communication norms in the workplace.
In the extended episode available to Podcast+, we explore the dangers of relying too heavily on AI to help you manage your communication and how to avoid misinterpretations in virtual communication.
Join the conversation now!
Get FREE mini-episode guides with the big idea from the week’s episode delivered to your inbox when you subscribe to my weekly email.
Conversation Topics
- (00:00) Introduction
- (02:20) Defining virtual communication beyond remote work
- (04:54) Different modes of virtual communication and what they’re intended for
- (06:39) The importance of authenticity in virtual communication
- (11:03) When to choose synchronous vs. asynchronous communication
- (15:57) The PING Framework for effective virtual communication
- (20:51) Adapting language mimicry for better text-based communication
- (23:21) Tips for setting communication norms
- (29:28) A great manager Andrew has worked for
- (30:24) Keep up with Andrew
- (31:53) [Extended Episode Only] The hidden problem with using AI for virtual communication
- (36:50) [Extended Episode Only] Misinterpretations in virtual communication and how to avoid them
- (40:06) [Extended Episode Only] Overcoming communication default bias
Additional Resources:
- Get the extended episode by Joining The Modern Manager Podcast+ Community for just $15 per month
- Read the full transcript here
- Follow me on Instagram here
- Visit my website for more here
- Upskill your team here
- Subscribe to my YouTube Channel here
- Watch this episode on Brainstorming Hacks
Keep up with Andrew Brodsky
- Follow Andrew on LinkedIn here
- Grab a copy of his book here
FREE PDF: Virtual Communication Styles Tool
Andrew is providing members of Podcast+ his Virtual Communication Styles Tool. This tool will not only help you identify your virtual communication style but it will also help you adapt your communication approach to facilitate clearer exchan
Popular Podcasts
On Purpose with Jay Shetty
I’m Jay Shetty host of On Purpose the worlds #1 Mental Health podcast and I’m so grateful you found us. I started this podcast 5 years ago to invite you into conversations and workshops that are designed to help make you happier, healthier and more healed. I believe that when you (yes you) feel seen, heard and understood you’re able to deal with relationship struggles, work challenges and life’s ups and downs with more ease and grace. I interview experts, celebrities, thought leaders and athletes so that we can grow our mindset, build better habits and uncover a side of them we’ve never seen before. New episodes every Monday and Friday. Your support means the world to me and I don’t take it for granted — click the follow button and leave a review to help us spread the love with On Purpose. I can’t wait for you to listen to your first or 500th episode!
Crime Junkie
Does hearing about a true crime case always leave you scouring the internet for the truth behind the story? Dive into your next mystery with Crime Junkie. Every Monday, join your host Ashley Flowers as she unravels all the details of infamous and underreported true crime cases with her best friend Brit Prawat. From cold cases to missing persons and heroes in our community who seek justice, Crime Junkie is your destination for theories and stories you won’t hear anywhere else. Whether you're a seasoned true crime enthusiast or new to the genre, you'll find yourself on the edge of your seat awaiting a new episode every Monday. If you can never get enough true crime... Congratulations, you’ve found your people. Follow to join a community of Crime Junkies! Crime Junkie is presented by audiochuck Media Company.
Ridiculous History
History is beautiful, brutal and, often, ridiculous. Join Ben Bowlin and Noel Brown as they dive into some of the weirdest stories from across the span of human civilization in Ridiculous History, a podcast by iHeartRadio.