The Rapid Rundown

This week Brian and Jackie sit down to chat all about leading through times of uncertanity. Jackie shares some personal anecdotes on observing leadership through times of crisis first hand, and the duo chats about action steps that will allow your organization to steer itself successfully through uncertainty.

It's a sales focused episode this week! Brian and senior sales consultant, Matt Kaisner, sit down for a conversation about when prospects serve up an objection during a sales pitch. They talk about ways to respond that can help turn these objections into objectives that you and your customer can work on together to win the sale.

This week Meghan and Rob sit down to chat about empowerment and accountability when it comes to leadership. How much rope should we as leaders be giving our people? We want them to feel empowered to succeed, but still get work done without feeling micromanaged. It can be a fine line! Find out Rob's take in this episode.

When it comes to sales, everyone knows asking questions is the key to uncovering customer needs. But knowing how to ask the right kind of questions has a surprising benefit. This week Brian and Julia sit down to talk about techniques for asking specific questions in order to build rapport with customers and take your conversations to the next level.

This week Meghan and Brian sit down to chat about how top sellers are converting sales using the "5 Why's Technique" to discover needs that buyers may not even be aware of.

Why are some messages that we think are clear misunderstood by others? This week Host Brian Fernandez sits down with Learning Solutions Expert and team leader, Jackie Dickisson to talk about effective strategies that can help leaders have better communication with their teams.

In this episode we sit down with BTS Continuum's Director of Sales, Rob Krekstein and chat through the 4 levels of listening.