“Congratulations! The team would like to make you an offer…” are the words I remember the recruiter said with sheer excitement after I completed 3 rounds of tough interviews to join one of the largest global retailers in the world. While I was filled with tremendous excitement and pride… I felt a small knot in my stomach. I was happy but nervous. I knew I was capable but was I truly prepared?
25 years later as an award-winning retail leader, I can confidently say yes, I was ready for the challenge. However, I would like to share a few reflections and leadership lessons I have learned along the way to ensure you are “Day 1 Ready to Serve as a Retail Leader.”
As a retail leader you must to:
- Be Curious - Ask questions. Ask lots of them. Ask them often.
- Be Consistent - Being consistent with your performance will yield huge dividends for you in the future.
- Be Confident - “With confidence, you have won before you even started"— Marcus Garvey.
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