In this episode of This Week in Health Tech podcast, we welcome Barry Wallace, digital communications specialist at East Tennessee Children's Hospital.
We start out by discussing a marketing / digital communications team structure and then content generation. Vik and Barry discuss if ChatGPT AI tools help with content generation. AI could give a starting point but at this point that is what it is, get ideas but not necessarily use AI for generating and publishing content without review. There is also legitimate concern because generative AI creates is not always accurate and it is called hallucination. Also AI may not represent the voice of that specific health system or marketing department.
Barry and Vik then chat about social media and focus on Facebook, X formerly Twitter, Instagram, and TikTok. They chat about the best strategy for content on each of these platforms. Facebook still seems to be the #1 platform for their community reach.
Vik then brings up Digital Transformation in healthcare and how ETCH health system is handling this.
Guest Barry Wallace Contact Info:
Linkedin: @barrywadewallace
Email: barrywallace@yahoo.com
Twitter: @barry_w_wallace
Threads/Instagram: @barrywallace
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