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April 13, 2021 55 mins
Does it surprise you to learn that operator-led visuality is not a team-based methodology? Not at first. At first, it strengthens the individual—both in skill and identity. Listen as visual expert, Gwendolyn Galsworth, explains how, when visuality liberates information, it also liberates the human will. This is an outcome that is unique to the visual workplace. It is, also, an indispensable requirement for letting the workplace speak—through people. You can never gain and hold on to the 15%-30% increase in productivity that Galsworth promises—and delivers—if you don’t make room for that part of your employees they leave in their cars, with the window slightly cracked, so it will be there when they clock out at the end of their shift: their will. Visuality invites that part to join in: to participate, express, contribute, and invent visual solutions—many never been seen on the planet before. Does this happen overnight? Rarely, but in operator-led visuality, it does happen. Guaranteed.
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