August 30, 2024 • 34 mins
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Speaker 1 (00:03):
It's that time time time, time, luck and load. So
Michael Varry Show is on the air. Oh yeah, left this,
(00:34):
don't think about anything else. Just let this wash over you.
Plenty of time to be angry later. Just let this
wash over you.
Speaker 2 (00:41):
Heavyded heavy day when dieters when he war, when jedos.
Speaker 3 (01:01):
She is the way he loved.
Speaker 2 (01:07):
Happy day or happy dad happy.
Speaker 3 (01:14):
Or happy day.
Speaker 4 (01:19):
When those wars many warm when he thos war, she
was the way he loved.
Speaker 3 (01:36):
A happy day, a happy day or a happy day.
Speaker 4 (02:21):
When Jesus war, oh wity war, when jos War.
Speaker 3 (02:33):
Says a way to you luck happy day had happy
(03:22):
oh happy deal o happy day, oh happy day.
Speaker 4 (04:43):
When Jesus war.
Speaker 3 (04:48):
Where it was when Jesus War three its away? He
need love the habit day? Oh good gun.
Speaker 1 (05:13):
Oh yes. Mark the date August thirtieth, Friday, August thirtieth.
We are going to try something new this week since
it is Friday. We what No, you're not gonna host
because it is Friday. We are going to try something
new and rather than me present the show as is usual,
(05:36):
We're going to open the lines and allow calls and
take calls. We'll call it open Line Friday. Seven, one three,
nine nine nine one thousand, seven one three nine nine
nine one thousand, seven one three nine nine nine one thousand.
(05:57):
It is open line Friday to get us started as
we always do. Courtesy the greatest executive producer in all
the land, Chattikoni Nakanishi, you're weak in men. Our creative
director Jim mud is working on the show from the
grounds of Johnny Cash's home, sent me a picture of
the Highwayman yesterday and it was a poster that they
(06:18):
had signed and wanted to know if he wanted me
to buy it and get reimbursed. When he came back
and I said, absolutely, How much was it ten thousand?
Absolutely not. I'll make my own and forge their signatures.
Debt free, scream? Why two three?
Speaker 5 (06:37):
Where that?
Speaker 1 (06:42):
Take this advice? If you are beholden to debt, you
are not free, You are not complete, You are not whole.
When people believe that they need it all and they
need it now, they end up with nothing. Ever, you
must be Tommy, brothers, don't shake hands. Brothers gott a FuG.
(07:07):
We are poor white people from East Texas. We hug,
we kiss on the cheek, we cry. We are very emotional.
Speaker 5 (07:15):
I see this, ma'am.
Speaker 6 (07:17):
No, ma'am, take my hat off.
Speaker 3 (07:19):
Inside, I hug my daddy.
Speaker 4 (07:22):
Deal the day nay dies.
Speaker 1 (07:29):
Some people like to feed the nuts to the squires.
Speaker 7 (07:31):
But if it makes you happy to feed squares to
the nuts, who am I to see nuts to the squires.
Speaker 1 (07:36):
I realize this is not gonna win me any friends,
and it may cause me some discomfort.
Speaker 7 (07:40):
But I like squirrels.
Speaker 1 (07:42):
I really enjoy watching squirrels, and I already know what
I'm gonna hear. Yeah, you wait there, one ambastards, indim
your annie. You won't one of them gets in your antic.
You won't wait till one of them gets in your feet. No,
I understand I like dogs too. Well, you wait till
one up bite you.
Speaker 8 (07:58):
Sh It seems like yesterday.
Speaker 6 (08:12):
I thought it was a longer hold. She was nothing
she wanted, Queen of arnheiders there in the darkness, little removed,
being moved, The secrets that we shave, the mountains that
we moved, talk like.
Speaker 1 (08:34):
Wildfire out of control.
Speaker 8 (08:37):
There was nothing left murder, There was nothing left through.
Speaker 7 (08:43):
And I remember what he said to me, how she
swore that it would never Well, well, well, lucky you
the Michael Ferry show continues, Your Lucky Day.
Speaker 9 (09:07):
Sixteen alarm clock won't stop going.
Speaker 1 (09:10):
I'll stumbled to the scen try to think. Filled the
coffee pot.
Speaker 9 (09:17):
Coffee, Get the sneapy heads out of bed, get them fed,
get them dressed, Tory up, get your stuff in the truck.
Speaker 1 (09:25):
Blow one both the kiss when you drop them off
by kids.
Speaker 3 (09:32):
It fields died a month of Mondays since I had
a break.
Speaker 8 (09:38):
Sometime you're calling those.
Speaker 1 (09:40):
When I had to speak at length this evening Friday,
Kamala Harris, finally sitting down for an interview last night,
Seeing N presented that interview. The chiron at the bottom
right said live, but it wasn't life. It was taped,
(10:01):
and when it was taped an hour long interview, they
only played eighteen minutes of it, which means they edited
the parts where she looked the worst. So what you saw,
or what anyone who chose to watch saw, was a
highlight film. And if those are the sizzle reel, Wow
(10:27):
was it ever bad? One review said television is mostly
about visuals. Whoever set up this visual is terrible at
their job. Bad lighting, makeup, hair color choice, Waltz's collar
askew angle making Kamala look small water cup, center, shot
(10:53):
off the rack, poorly fitting suit. This whole thing just
looks bad. Kamalo was was was slumped with her arms
on the table the way your parents told you not
to at the dinner table. She was slumped in her seat.
(11:14):
She looked like, how some of you who are executives
are middle to upper management look when you're called into
a meeting in the boardroom at four o'clock on Friday
that you didn't expect because y'all got bad news and
you need to figure out whether to fire Bobby or not.
(11:34):
She looked like she didn't want to be there. She
was terrible in her answers. Better than usual, to be sure,
but were you cleaning something again? But terrible, to be sure.
She also clearly consulted her notes and read from them, because,
(11:57):
as you know, no surprise to you, the questions were
prepared and then she answered them. I have determined that
the road to serfdom is paved by the voluntary, if
unwitting labor of the naive. The problem in this country
(12:19):
isn't the knaves. It isn't the evil doers, the Rodney Elliss,
the Barack Obamas. The problem in this country is your
naive neighbor who simply chooses, And it's a choice you
make not to see and when told not to believe
(12:44):
what is happening in this country, it's easier that way.
When the Snowden incident hit, or when the Snowden incident happened.
I remember saying, if one percent of what he says
is true, we should be in the middle of a revolution.
Our own government is spying on us. This is the
stuff of Soviet movies. And yet nobody said anything. And
(13:12):
I came to the conclusion that it was so troubling
for people, even otherwise engaged people, was so troubling to contemplate,
and created such a sense of desperation. Once you did that,
it was simply better to pretend it wasn't happening. If
(13:33):
you heard the call by John, certainly a nice guy,
you'd like to have him as your neighbor. But John
said he wasn't sure how he was going to vote,
because he just he just wants people that, you know,
he just wants people to do their best, and you know,
love America, you know, And and he didn't want to
(13:54):
get caught up in all the rest of it. In
a sense, it's easier being done. You don't have to
take a tough stand, you don't have to confront the corruption.
You don't want to believe that these people are evil.
(14:17):
It's easier to believe we're all just doing our best.
We're all just doing our best. The border's wide open Aurora, Colorado. Yesterday,
Venezuelan gangs, I think it's called the train Agua gang
taking over apartment complexes. The mayor armed, they take over
(14:40):
these apartment complexes, the mayor confirming on national news that
had happened. The governor saying that people were having delusions.
It wasn't happening. But there's video of it happening in California.
Two separate buses, illegal aliens trying to stop the bus
(15:04):
and board them adults. I don't know if they were
going to rape the children, molest the children, traffic the children,
kill the children, take them hostage, but bus drivers with
the good sense to keep driving and not let them
on the bus. It's going to happen. I just hope
(15:26):
whatever is already going to happen happens between now and
the election, because I want everybody to have to confront
the reality and if you choose more of it, then
that's on you. To the phone lines.
Speaker 8 (15:40):
We go.
Speaker 1 (15:41):
Let's go to Bill Bill. You're on the Michael Berry Show.
What say you Bill?
Speaker 5 (15:47):
Hey, Michael, I love it when you talk about Houston
politics and Lena Hidalgo and all of the rest of
the graft in corruption. I live one hundred and ten
miles away in Victoria, and I don't see any of
that Victoria. And I'm happy for my selection of Victoria
because it's such a great place. We just don't have
the graft encrryption you'all have, So I appreciate you reminded
(16:11):
me every day to just keep fighting it and doing
the right thing here in Victoria.
Speaker 1 (16:16):
Please do, because I'll tell you this. When I came
to Houston in nineteen eighty nine, things were not perfect.
Kathy Whitmyer was up to some bad things, and there
were bad actors, including on city council. But to his
credit Bob Lanier, a lifelong Democrat, but more conservative than
the average Democrat and certainly out of line with current Democrats,
(16:39):
he did good things for the city. He did good
things for the taxpayer, he did good things for the resident.
He made Houston a much better place, and we had
good leadership at the county and things were and I'll
tell you this, we had civic leadership that I think
(17:01):
was more bold and willing to engage. Many people in
our Greater Houston area today who are prominent, wealthy, and
influential simply choose not to exert leadership on important issues
of the day because it's easier. They just live here
(17:24):
and then they fly off to California or Aspen or
Martha's Vineyard or Palm Beach, and they just sort of
look at Houston as a place they live. There is
a heavier burden for people of means and influence. I
can't tell you who the head of the Houston of
the I can't even remember the name of it now,
(17:50):
that's how out of the news they've been. The Chamber
of Commerce became Greater Houston Partnership. There were leaders of
the Greater Houston Partnership I arrived who were involved in
and they got involved with things like making sure you
have a good superintendent of the schools and making sure
(18:10):
that that the traffic patterns were good, and that that
crime and public safety. We were prominently discussed in the
halls of power in downtown Houston. That doesn't happen today.
It's not to say there's not a random person here
or there, but where are those people today?
Speaker 2 (18:30):
Where?
Speaker 10 (18:30):
Where are the.
Speaker 1 (18:31):
Jack Blanton's and Jack Trotter's and Bruce Laboons. Where are
those people there? From Michael's brain, every single one of them,
to your ears, this is the Michael Berry Show.
Speaker 6 (18:47):
And then.
Speaker 1 (18:50):
To the phone lines we go. Of course, you can
always email from the website Mitary Shows.
Speaker 8 (18:56):
She's got.
Speaker 1 (18:59):
A nice mess this morning from a fellow who said,
let's see if I can find it. I just wanted
to thank you for taking a picture with my daughter
Kayley last night on your visit to Gringoes. We are
all big fans. So I had a meeting in Alvin
yesterday and after said meeting, Uncle Jerry and I took
(19:23):
the folks with whom we were meeting to There's a
Greenoes not too far away, the original one in Pairland.
And you know what's interesting about that For those of
you who know that location. Russell Lebara has restaurants on
major highways thoroughfares that you know were sort of chosen
(19:47):
based on location and the demographics and the ease of
access in and out of the store and all these things,
and here is a location and a restaurant. Now he's
renovated it so much that it's basically brand new, but
still it's a location that is not on a major
(20:08):
freeway thoroughfare anyway, and you just would never imagine. And
that's still his number one location because there's such community
support there and there is such a buzz inside that restaurant.
So text to him said, I was on the way,
and he sent over. Actually, Jonathan Kim sent a young
(20:29):
lady named Kaylee to take care of us and their manager, Carly,
and we were talking about when she would leave the table.
There were four of us. How often you go somewhere,
even a fine dining experience, expensive fine dining experience, and
whether it's the hostess at the front, or the waiter
or the food server, or whoever it is, it feels
(20:53):
like they've not given any thought to your experience, whether
they're having a bad day, which you'll find that many
people are having a bad day every day. And how
are you doing today, Susie our waitress, I'm here or
the one I love, I'm good, I got thirty three
(21:15):
minutes before I get off. Oh well, I'm really enjoying
myself as I leave work and enjoy these victuals with
my wife and try to unwind. It's good to know.
It's good to be reminded that this is a job
for you, because that's really what I wanted. You'll have
(21:35):
that experience or I'm good. My girlfriend is causing me
all sorts of problems, and but anyway, what can I
get y'all, that's not what you went there for. You
didn't go there to hear their problems. You had your own.
But it is rare, indeed, and not accidental. When you
(21:57):
walk into a place and from the time you arrive
till the time time you leave, the staff the team
members are concentrated, focused, committed to your happiness selflessly. That's
what should be happening. It's absolutely what should be happening.
Buddy of mine went to see Mary taly Boden this week,
(22:21):
sends me a text message when he's left. I have
to tell you, I've never been in a doctor's office
like this. That's a bit much, and he said.
Speaker 10 (22:30):
So.
Speaker 1 (22:30):
I met up with him later that day because it
was a cigar day, because it was a day ending
and why and he said, I'll tell you what from
the moment I walked into the moment I left, not
just doctor Boden, but the experience. How many times you
go to a doctor's office and they are so bothered
(22:52):
that you are there. You know, they got the glass
closed because you're a problem, and so you have to
walk up there. You like you're on the glass. You know,
they got frosted glass. That frosted glass. That's orwellian man,
that's that's sturdy. Yeah, excuse excuse me. I I'm here
for my appointment. I don't know if I'm gonna die
or not. Hopefully doctor can tell me. He's kind of
(23:13):
stressful time for me. Could you could you open the
glass just just a little you know, let Robert O'Keane
would tell his landor would pull up me. Just pull
the roll the window down just a little bit so
he didn't left the air conditioning out and you're out
in the heat. You bang on that, that frosted glass,
and there on the other side, and the frosted glass
doesn't they don't line up well, so when you bang it,
(23:35):
they're not are they're not They're not. It's not like
a sliding glass door that they're on their track well
to start with, and they hate you banging on that thing.
Some of them say, don't bang on the glass, is
which that's why you bang on the glass. You tell
them I mean business and then they yes, I'm here
for a two o'clock appointment. Uh okay, uh put your
(23:58):
name down there? Well, what happened that's when I put
my name down? I'm just curious. Is this the book
of life? What happens when I put my name down?
How about I tell you I'm here? Well that could you?
I don't know. It sounded like you and the billing
clerk behind you we're talking about whether y'all were going
(24:20):
to a concert tonight's I don't want to interrupt break time,
which is all day long for you, but maybe, just
maybe somebody could remind you you know why that happens
because doctors are not businessmen and they have not given
thought to the patient experience. Whereas Mary Telly Boden runs hurt.
(24:41):
Is it Boden or bound? Now I'm so confused, Mary
Telly bound, doctor Bowden, doctor Boden. I'm gonna say Boden
from here on. I've never had a problem with it.
Now I crossed myself up. She has I don't have
the yips. She has a very focused patient care in
a customer care mindset from the moment you walk into
(25:03):
the moment you leave, and it makes a difference. You
can feel the difference in the experience. Patricia, you're on
the Michael Berry Show. Go ahead, sweetheart.
Speaker 10 (25:12):
Him Michael, I wanted to tell you about my husband's
small engine repair business. You've heard about a year and
a half ago, and he's doing quite well. His website
is Mobile Service Guys dot Com.
Speaker 1 (25:24):
Is he Hispanic and we are in the Katie area?
Speaker 6 (25:27):
Uh?
Speaker 10 (25:29):
He is, Yes, you're not. He'll tell you he's American. Sorry,
I love it.
Speaker 1 (25:36):
It's called mobile What.
Speaker 10 (25:39):
Mobile service guys dot com?
Speaker 1 (25:42):
Hold on just a second. I want to hear about this. Well,
can you do anything technical, like if you had to
do anything with your truck, because me neither. I'm not
ashamed of it. I'm glad there are people who can.
With more of The Michael Berry Show, Brandon Wrights a
(26:08):
note on greetings. It crushes me when I ask my
oil field colleagues how they're doing when I begin my
hitch or when they begin theirs, or even a routine
greeting with a blank number of days left and I
wake up. I don't miss not having the work for
a moment. I can at least feign the excitement and
glad for the privilege to be there. It's tough to
(26:30):
hear it expressed like that. Always amazes me that people
don't give more thought to your opening greeting and how
you present yourself. And some people do it, I think,
not because they're even having a bad day. It's a
habit they've fallen into. Hey Bob, how are we doing today? Huh?
(26:50):
Not dead?
Speaker 7 (26:52):
Well?
Speaker 1 (26:52):
Okay, all right, let me see, let me think about
the direction we can go from there. I don't expect
you to jump up and down in glee, but it
seems like maybe you could begin with a slightly more
positive approach. But you know, I don't know what do
I know? Patricia, Sir? My computer crashed when you said that,
(27:16):
so I couldn't look it up. So I'm waiting on it.
All right. So do they have a location or are
they purely mobile?
Speaker 10 (27:26):
Purely mobile?
Speaker 1 (27:28):
Good for you.
Speaker 10 (27:28):
It's a pain in the butt to put your stuff
equipment on a truck, take it to a repair shop,
and they'll sit on it for six weeks and not
actually do any work.
Speaker 1 (27:36):
Well, not at Skeeter's, I'll tell you that. But you're right, Well,
but not.
Speaker 10 (27:42):
Cars, right, this is only small engines. Oh so anything
a small engine runs on gas with a carburetor.
Speaker 1 (27:48):
You mean like Carl and Slingbower.
Speaker 10 (27:52):
Oh yeah, exactly, Yep, he's a little cuter than that.
Speaker 1 (27:58):
Well, yeah, Billy Bob Thornton's key. Tell him, tell me
something we don't know, so you have my attention. This
is very interesting because somebody can just throw their you know,
most people mow their own grass, so they just throw
(28:18):
their so I guess they don't have to bring it
to you. I'm processing that. I've never heard of it. No,
he comes, he's making house comes to you.
Speaker 10 (28:27):
So he's making house calls. And a lot of people
stop lowering the grass because they can't get their mower
to start or they can't get their trim motor work.
So he'll come out and he'll tune it up, make
it run.
Speaker 1 (28:37):
My trainer was for thirteen years at the Houstonian, which
is a very nice workout club. It's not the most expensive,
but as workout clubs go, it's as good as any
because they don't have a I guess I don't know
if they have a golf course or not. There's some
discussion about whether I don't care. I was once a
member there, but I'm not. But anyway, and he would
(28:59):
show up every day like everybody else, in his you know,
polo shirt and his uniform pants and his tennis shoes,
and he would train people with everybody else around being trained,
and and people would literally join the club to get
to train with him. And he figured out somewhere along
(29:19):
the way, you know, uh, these are busy people. And
they don't have to be a billionaire to be able
to afford and be willing to spend a little extra
to not have to drive to the club and back
and park and be there early and all those sorts
of things. And if they could be at home so
that if the lawn repair, if the if the lawnmowl
(29:43):
repair guy shows up, they can go. Yeah, And that
that changed everything remote too. Well, he has he has
because because of that hold on, Patricia. I want to
focus on that because no, no, it's it's it's the
same concept you're putting. You're putting the customer, you're adding
(30:04):
value to the customer in ways that transcend just fixing
the small engine. Because a lot of people, retirees and
people that work from home, they do not like to
have to go somewhere to run an errand because they
got the cable TV repair guy coming in. They you know,
you get a four six eight hour window, or they
(30:27):
got their dog there, or they're home with their child.
Speaker 6 (30:30):
Here.
Speaker 1 (30:31):
You got a situation where they call, I guess they
go to your website and they can be at home
doing what they do and he shows up and they
go there. It is make that thing work.
Speaker 10 (30:43):
That's correct.
Speaker 1 (30:43):
What's the number one item they call about?
Speaker 10 (30:45):
You can do it so before the hurricane low generators
and now, but typically it's alnmore. Typically it's a lawnmore.
He works a lot on power washers and trimmers, edgers, chainsaws.
I mean, could be anything.
Speaker 1 (31:07):
How much a loan more cost now.
Speaker 10 (31:11):
A few hundred dollars? How much justin if he comes
out tunes up your Yeah, if he comes out for
a tune up, it's gonna cost you about.
Speaker 1 (31:18):
Fifty five bucks fifty five fifty five Interesting? How much
is he making a day on average?
Speaker 10 (31:30):
If he does three appointments to day, he could probably
come home with about five hundred bucks in his pocket.
Speaker 1 (31:37):
How do we go from fifty five to one hundred
and sixty five?
Speaker 10 (31:42):
Because a lot of people are going to need more
work than just getting a tune up.
Speaker 1 (31:47):
I'd be good if we could do it all in
one call.
Speaker 10 (31:51):
Oftentimes he has to come back because if he needs
a part, he doesn't have the parts on hand, so
he'll have to come back sometimes.
Speaker 1 (31:57):
How long does it take him? So usually that that's
the week on average. How long does it take him
per customer from the moment he arrives so the moment
he leaves.
Speaker 10 (32:08):
If it's just a tune up, he could be in
and out in twenty minutes.
Speaker 1 (32:12):
But why did they need a tune up?
Speaker 5 (32:13):
Did they?
Speaker 1 (32:13):
If it was it was that a routine maintenance? They
called there's something wrong?
Speaker 10 (32:18):
Yeah, well, lots of times your carburetor gets caged up,
so it just your momogo just won't start.
Speaker 1 (32:25):
Can you explain to Ramon what a carburetor is?
Speaker 10 (32:30):
I cannot because I don't do that work. I'm just
calling a break on the man.
Speaker 1 (32:34):
Are you handling billing? Sounds like you're helping him.
Speaker 10 (32:40):
No, I'm just promoting him.
Speaker 1 (32:41):
I love that I have. I have ad job mobile shirt.
What is your job?
Speaker 7 (32:48):
What is my job?
Speaker 1 (32:49):
You heard me?
Speaker 10 (32:51):
I work in the medical center.
Speaker 1 (32:53):
It's not what your job is.
Speaker 10 (32:57):
It is not my job.
Speaker 1 (32:58):
You a nurse.
Speaker 10 (33:00):
I am not. I'm in research.
Speaker 1 (33:02):
You're who.
Speaker 10 (33:04):
I'm in research?
Speaker 1 (33:07):
What are you researching? Generally, I know you're.
Speaker 5 (33:12):
Okay.
Speaker 1 (33:13):
Hold on, Patricia.
Speaker 10 (33:14):
People that know me, people that know me will know
my voice. There's a lot of people with medical.
Speaker 1 (33:19):
I will say this. I hate websites. They're always awful
and they're not user friendly. This is a great, great website.
It is simple.
Speaker 10 (33:29):
My husband built that website. He used to be a programmer.
Speaker 1 (33:35):
It says many bikes from on they can fix MANI bikes.
We had a mini bike when I was at Kathy
was an Indian and it was that pipe frame mini
bike that never worked. The tires were flat. And then
every few years your daddy get out there are spend
the whole day working on it and you get it
going and then you you know, blow it up that day.
Leaf flowers, zero turns, riding mowers, generators, mowers, grass trimmers, dollars,
(34:00):
service call mobile service, guys dot com. You know what
I love about this? The thing that sinks most businesses.
The sunk cost is what takes them down, and that
is rent and all of the maintenance of that. This
is a value added without having to pay a monthly rent.
I love this, Patricia, I love this mobile service guys
(34:24):
dot com, and I love you calling for him.
It's that time time time, time, luck and load. So
Michael Varry Show is on the air. Oh yeah, left this,
(00:34):
don't think about anything else. Just let this wash over you.
Plenty of time to be angry later. Just let this
wash over you.
Speaker 2 (00:41):
Heavyded heavy day when dieters when he war, when jedos.
Speaker 3 (01:01):
She is the way he loved.
Speaker 2 (01:07):
Happy day or happy dad happy.
Speaker 3 (01:14):
Or happy day.
Speaker 4 (01:19):
When those wars many warm when he thos war, she
was the way he loved.
Speaker 3 (01:36):
A happy day, a happy day or a happy day.
Speaker 4 (02:21):
When Jesus war, oh wity war, when jos War.
Speaker 3 (02:33):
Says a way to you luck happy day had happy
(03:22):
oh happy deal o happy day, oh happy day.
Speaker 4 (04:43):
When Jesus war.
Speaker 3 (04:48):
Where it was when Jesus War three its away? He
need love the habit day? Oh good gun.
Speaker 1 (05:13):
Oh yes. Mark the date August thirtieth, Friday, August thirtieth.
We are going to try something new this week since
it is Friday. We what No, you're not gonna host
because it is Friday. We are going to try something
new and rather than me present the show as is usual,
(05:36):
We're going to open the lines and allow calls and
take calls. We'll call it open Line Friday. Seven, one three,
nine nine nine one thousand, seven one three nine nine
nine one thousand, seven one three nine nine nine one thousand.
(05:57):
It is open line Friday to get us started as
we always do. Courtesy the greatest executive producer in all
the land, Chattikoni Nakanishi, you're weak in men. Our creative
director Jim mud is working on the show from the
grounds of Johnny Cash's home, sent me a picture of
the Highwayman yesterday and it was a poster that they
(06:18):
had signed and wanted to know if he wanted me
to buy it and get reimbursed. When he came back
and I said, absolutely, How much was it ten thousand?
Absolutely not. I'll make my own and forge their signatures.
Debt free, scream? Why two three?
Speaker 5 (06:37):
Where that?
Speaker 1 (06:42):
Take this advice? If you are beholden to debt, you
are not free, You are not complete, You are not whole.
When people believe that they need it all and they
need it now, they end up with nothing. Ever, you
must be Tommy, brothers, don't shake hands. Brothers gott a FuG.
(07:07):
We are poor white people from East Texas. We hug,
we kiss on the cheek, we cry. We are very emotional.
Speaker 5 (07:15):
I see this, ma'am.
Speaker 6 (07:17):
No, ma'am, take my hat off.
Speaker 3 (07:19):
Inside, I hug my daddy.
Speaker 4 (07:22):
Deal the day nay dies.
Speaker 1 (07:29):
Some people like to feed the nuts to the squires.
Speaker 7 (07:31):
But if it makes you happy to feed squares to
the nuts, who am I to see nuts to the squires.
Speaker 1 (07:36):
I realize this is not gonna win me any friends,
and it may cause me some discomfort.
Speaker 7 (07:40):
But I like squirrels.
Speaker 1 (07:42):
I really enjoy watching squirrels, and I already know what
I'm gonna hear. Yeah, you wait there, one ambastards, indim
your annie. You won't one of them gets in your antic.
You won't wait till one of them gets in your feet. No,
I understand I like dogs too. Well, you wait till
one up bite you.
Speaker 8 (07:58):
Sh It seems like yesterday.
Speaker 6 (08:12):
I thought it was a longer hold. She was nothing
she wanted, Queen of arnheiders there in the darkness, little removed,
being moved, The secrets that we shave, the mountains that
we moved, talk like.
Speaker 1 (08:34):
Wildfire out of control.
Speaker 8 (08:37):
There was nothing left murder, There was nothing left through.
Speaker 7 (08:43):
And I remember what he said to me, how she
swore that it would never Well, well, well, lucky you
the Michael Ferry show continues, Your Lucky Day.
Speaker 9 (09:07):
Sixteen alarm clock won't stop going.
Speaker 1 (09:10):
I'll stumbled to the scen try to think. Filled the
coffee pot.
Speaker 9 (09:17):
Coffee, Get the sneapy heads out of bed, get them fed,
get them dressed, Tory up, get your stuff in the truck.
Speaker 1 (09:25):
Blow one both the kiss when you drop them off
by kids.
Speaker 3 (09:32):
It fields died a month of Mondays since I had
a break.
Speaker 8 (09:38):
Sometime you're calling those.
Speaker 1 (09:40):
When I had to speak at length this evening Friday,
Kamala Harris, finally sitting down for an interview last night,
Seeing N presented that interview. The chiron at the bottom
right said live, but it wasn't life. It was taped,
(10:01):
and when it was taped an hour long interview, they
only played eighteen minutes of it, which means they edited
the parts where she looked the worst. So what you saw,
or what anyone who chose to watch saw, was a
highlight film. And if those are the sizzle reel, Wow
(10:27):
was it ever bad? One review said television is mostly
about visuals. Whoever set up this visual is terrible at
their job. Bad lighting, makeup, hair color choice, Waltz's collar
askew angle making Kamala look small water cup, center, shot
(10:53):
off the rack, poorly fitting suit. This whole thing just
looks bad. Kamalo was was was slumped with her arms
on the table the way your parents told you not
to at the dinner table. She was slumped in her seat.
(11:14):
She looked like, how some of you who are executives
are middle to upper management look when you're called into
a meeting in the boardroom at four o'clock on Friday
that you didn't expect because y'all got bad news and
you need to figure out whether to fire Bobby or not.
(11:34):
She looked like she didn't want to be there. She
was terrible in her answers. Better than usual, to be sure,
but were you cleaning something again? But terrible, to be sure.
She also clearly consulted her notes and read from them, because,
(11:57):
as you know, no surprise to you, the questions were
prepared and then she answered them. I have determined that
the road to serfdom is paved by the voluntary, if
unwitting labor of the naive. The problem in this country
(12:19):
isn't the knaves. It isn't the evil doers, the Rodney Elliss,
the Barack Obamas. The problem in this country is your
naive neighbor who simply chooses, And it's a choice you
make not to see and when told not to believe
(12:44):
what is happening in this country, it's easier that way.
When the Snowden incident hit, or when the Snowden incident happened.
I remember saying, if one percent of what he says
is true, we should be in the middle of a revolution.
Our own government is spying on us. This is the
stuff of Soviet movies. And yet nobody said anything. And
(13:12):
I came to the conclusion that it was so troubling
for people, even otherwise engaged people, was so troubling to contemplate,
and created such a sense of desperation. Once you did that,
it was simply better to pretend it wasn't happening. If
(13:33):
you heard the call by John, certainly a nice guy,
you'd like to have him as your neighbor. But John
said he wasn't sure how he was going to vote,
because he just he just wants people that, you know,
he just wants people to do their best, and you know,
love America, you know, And and he didn't want to
(13:54):
get caught up in all the rest of it. In
a sense, it's easier being done. You don't have to
take a tough stand, you don't have to confront the corruption.
You don't want to believe that these people are evil.
(14:17):
It's easier to believe we're all just doing our best.
We're all just doing our best. The border's wide open Aurora, Colorado. Yesterday,
Venezuelan gangs, I think it's called the train Agua gang
taking over apartment complexes. The mayor armed, they take over
(14:40):
these apartment complexes, the mayor confirming on national news that
had happened. The governor saying that people were having delusions.
It wasn't happening. But there's video of it happening in California.
Two separate buses, illegal aliens trying to stop the bus
(15:04):
and board them adults. I don't know if they were
going to rape the children, molest the children, traffic the children,
kill the children, take them hostage, but bus drivers with
the good sense to keep driving and not let them
on the bus. It's going to happen. I just hope
(15:26):
whatever is already going to happen happens between now and
the election, because I want everybody to have to confront
the reality and if you choose more of it, then
that's on you. To the phone lines.
Speaker 8 (15:40):
We go.
Speaker 1 (15:41):
Let's go to Bill Bill. You're on the Michael Berry Show.
What say you Bill?
Speaker 5 (15:47):
Hey, Michael, I love it when you talk about Houston
politics and Lena Hidalgo and all of the rest of
the graft in corruption. I live one hundred and ten
miles away in Victoria, and I don't see any of
that Victoria. And I'm happy for my selection of Victoria
because it's such a great place. We just don't have
the graft encrryption you'all have, So I appreciate you reminded
(16:11):
me every day to just keep fighting it and doing
the right thing here in Victoria.
Speaker 1 (16:16):
Please do, because I'll tell you this. When I came
to Houston in nineteen eighty nine, things were not perfect.
Kathy Whitmyer was up to some bad things, and there
were bad actors, including on city council. But to his
credit Bob Lanier, a lifelong Democrat, but more conservative than
the average Democrat and certainly out of line with current Democrats,
(16:39):
he did good things for the city. He did good
things for the taxpayer, he did good things for the resident.
He made Houston a much better place, and we had
good leadership at the county and things were and I'll
tell you this, we had civic leadership that I think
(17:01):
was more bold and willing to engage. Many people in
our Greater Houston area today who are prominent, wealthy, and
influential simply choose not to exert leadership on important issues
of the day because it's easier. They just live here
(17:24):
and then they fly off to California or Aspen or
Martha's Vineyard or Palm Beach, and they just sort of
look at Houston as a place they live. There is
a heavier burden for people of means and influence. I
can't tell you who the head of the Houston of
the I can't even remember the name of it now,
(17:50):
that's how out of the news they've been. The Chamber
of Commerce became Greater Houston Partnership. There were leaders of
the Greater Houston Partnership I arrived who were involved in
and they got involved with things like making sure you
have a good superintendent of the schools and making sure
(18:10):
that that the traffic patterns were good, and that that
crime and public safety. We were prominently discussed in the
halls of power in downtown Houston. That doesn't happen today.
It's not to say there's not a random person here
or there, but where are those people today?
Speaker 2 (18:30):
Where?
Speaker 10 (18:30):
Where are the.
Speaker 1 (18:31):
Jack Blanton's and Jack Trotter's and Bruce Laboons. Where are
those people there? From Michael's brain, every single one of them,
to your ears, this is the Michael Berry Show.
Speaker 6 (18:47):
And then.
Speaker 1 (18:50):
To the phone lines we go. Of course, you can
always email from the website Mitary Shows.
Speaker 8 (18:56):
She's got.
Speaker 1 (18:59):
A nice mess this morning from a fellow who said,
let's see if I can find it. I just wanted
to thank you for taking a picture with my daughter
Kayley last night on your visit to Gringoes. We are
all big fans. So I had a meeting in Alvin
yesterday and after said meeting, Uncle Jerry and I took
(19:23):
the folks with whom we were meeting to There's a
Greenoes not too far away, the original one in Pairland.
And you know what's interesting about that For those of
you who know that location. Russell Lebara has restaurants on
major highways thoroughfares that you know were sort of chosen
(19:47):
based on location and the demographics and the ease of
access in and out of the store and all these things,
and here is a location and a restaurant. Now he's
renovated it so much that it's basically brand new, but
still it's a location that is not on a major
(20:08):
freeway thoroughfare anyway, and you just would never imagine. And
that's still his number one location because there's such community
support there and there is such a buzz inside that restaurant.
So text to him said, I was on the way,
and he sent over. Actually, Jonathan Kim sent a young
(20:29):
lady named Kaylee to take care of us and their manager, Carly,
and we were talking about when she would leave the table.
There were four of us. How often you go somewhere,
even a fine dining experience, expensive fine dining experience, and
whether it's the hostess at the front, or the waiter
or the food server, or whoever it is, it feels
(20:53):
like they've not given any thought to your experience, whether
they're having a bad day, which you'll find that many
people are having a bad day every day. And how
are you doing today, Susie our waitress, I'm here or
the one I love, I'm good, I got thirty three
(21:15):
minutes before I get off. Oh well, I'm really enjoying
myself as I leave work and enjoy these victuals with
my wife and try to unwind. It's good to know.
It's good to be reminded that this is a job
for you, because that's really what I wanted. You'll have
(21:35):
that experience or I'm good. My girlfriend is causing me
all sorts of problems, and but anyway, what can I
get y'all, that's not what you went there for. You
didn't go there to hear their problems. You had your own.
But it is rare, indeed, and not accidental. When you
(21:57):
walk into a place and from the time you arrive
till the time time you leave, the staff the team
members are concentrated, focused, committed to your happiness selflessly. That's
what should be happening. It's absolutely what should be happening.
Buddy of mine went to see Mary taly Boden this week,
(22:21):
sends me a text message when he's left. I have
to tell you, I've never been in a doctor's office
like this. That's a bit much, and he said.
Speaker 10 (22:30):
So.
Speaker 1 (22:30):
I met up with him later that day because it
was a cigar day, because it was a day ending
and why and he said, I'll tell you what from
the moment I walked into the moment I left, not
just doctor Boden, but the experience. How many times you
go to a doctor's office and they are so bothered
(22:52):
that you are there. You know, they got the glass
closed because you're a problem, and so you have to
walk up there. You like you're on the glass. You know,
they got frosted glass. That frosted glass. That's orwellian man,
that's that's sturdy. Yeah, excuse excuse me. I I'm here
for my appointment. I don't know if I'm gonna die
or not. Hopefully doctor can tell me. He's kind of
(23:13):
stressful time for me. Could you could you open the
glass just just a little you know, let Robert O'Keane
would tell his landor would pull up me. Just pull
the roll the window down just a little bit so
he didn't left the air conditioning out and you're out
in the heat. You bang on that, that frosted glass,
and there on the other side, and the frosted glass
doesn't they don't line up well, so when you bang it,
(23:35):
they're not are they're not They're not. It's not like
a sliding glass door that they're on their track well
to start with, and they hate you banging on that thing.
Some of them say, don't bang on the glass, is
which that's why you bang on the glass. You tell
them I mean business and then they yes, I'm here
for a two o'clock appointment. Uh okay, uh put your
(23:58):
name down there? Well, what happened that's when I put
my name down? I'm just curious. Is this the book
of life? What happens when I put my name down?
How about I tell you I'm here? Well that could you?
I don't know. It sounded like you and the billing
clerk behind you we're talking about whether y'all were going
(24:20):
to a concert tonight's I don't want to interrupt break time,
which is all day long for you, but maybe, just
maybe somebody could remind you you know why that happens
because doctors are not businessmen and they have not given
thought to the patient experience. Whereas Mary Telly Boden runs hurt.
(24:41):
Is it Boden or bound? Now I'm so confused, Mary
Telly bound, doctor Bowden, doctor Boden. I'm gonna say Boden
from here on. I've never had a problem with it.
Now I crossed myself up. She has I don't have
the yips. She has a very focused patient care in
a customer care mindset from the moment you walk into
(25:03):
the moment you leave, and it makes a difference. You
can feel the difference in the experience. Patricia, you're on
the Michael Berry Show. Go ahead, sweetheart.
Speaker 10 (25:12):
Him Michael, I wanted to tell you about my husband's
small engine repair business. You've heard about a year and
a half ago, and he's doing quite well. His website
is Mobile Service Guys dot Com.
Speaker 1 (25:24):
Is he Hispanic and we are in the Katie area?
Speaker 6 (25:27):
Uh?
Speaker 10 (25:29):
He is, Yes, you're not. He'll tell you he's American. Sorry,
I love it.
Speaker 1 (25:36):
It's called mobile What.
Speaker 10 (25:39):
Mobile service guys dot com?
Speaker 1 (25:42):
Hold on just a second. I want to hear about this. Well,
can you do anything technical, like if you had to
do anything with your truck, because me neither. I'm not
ashamed of it. I'm glad there are people who can.
With more of The Michael Berry Show, Brandon Wrights a
(26:08):
note on greetings. It crushes me when I ask my
oil field colleagues how they're doing when I begin my
hitch or when they begin theirs, or even a routine
greeting with a blank number of days left and I
wake up. I don't miss not having the work for
a moment. I can at least feign the excitement and
glad for the privilege to be there. It's tough to
(26:30):
hear it expressed like that. Always amazes me that people
don't give more thought to your opening greeting and how
you present yourself. And some people do it, I think,
not because they're even having a bad day. It's a
habit they've fallen into. Hey Bob, how are we doing today? Huh?
(26:50):
Not dead?
Speaker 7 (26:52):
Well?
Speaker 1 (26:52):
Okay, all right, let me see, let me think about
the direction we can go from there. I don't expect
you to jump up and down in glee, but it
seems like maybe you could begin with a slightly more
positive approach. But you know, I don't know what do
I know? Patricia, Sir? My computer crashed when you said that,
(27:16):
so I couldn't look it up. So I'm waiting on it.
All right. So do they have a location or are
they purely mobile?
Speaker 10 (27:26):
Purely mobile?
Speaker 1 (27:28):
Good for you.
Speaker 10 (27:28):
It's a pain in the butt to put your stuff
equipment on a truck, take it to a repair shop,
and they'll sit on it for six weeks and not
actually do any work.
Speaker 1 (27:36):
Well, not at Skeeter's, I'll tell you that. But you're right, Well,
but not.
Speaker 10 (27:42):
Cars, right, this is only small engines. Oh so anything
a small engine runs on gas with a carburetor.
Speaker 1 (27:48):
You mean like Carl and Slingbower.
Speaker 10 (27:52):
Oh yeah, exactly, Yep, he's a little cuter than that.
Speaker 1 (27:58):
Well, yeah, Billy Bob Thornton's key. Tell him, tell me
something we don't know, so you have my attention. This
is very interesting because somebody can just throw their you know,
most people mow their own grass, so they just throw
(28:18):
their so I guess they don't have to bring it
to you. I'm processing that. I've never heard of it. No,
he comes, he's making house comes to you.
Speaker 10 (28:27):
So he's making house calls. And a lot of people
stop lowering the grass because they can't get their mower
to start or they can't get their trim motor work.
So he'll come out and he'll tune it up, make
it run.
Speaker 1 (28:37):
My trainer was for thirteen years at the Houstonian, which
is a very nice workout club. It's not the most expensive,
but as workout clubs go, it's as good as any
because they don't have a I guess I don't know
if they have a golf course or not. There's some
discussion about whether I don't care. I was once a
member there, but I'm not. But anyway, and he would
(28:59):
show up every day like everybody else, in his you know,
polo shirt and his uniform pants and his tennis shoes,
and he would train people with everybody else around being trained,
and and people would literally join the club to get
to train with him. And he figured out somewhere along
(29:19):
the way, you know, uh, these are busy people. And
they don't have to be a billionaire to be able
to afford and be willing to spend a little extra
to not have to drive to the club and back
and park and be there early and all those sorts
of things. And if they could be at home so
that if the lawn repair, if the if the lawnmowl
(29:43):
repair guy shows up, they can go. Yeah, And that
that changed everything remote too. Well, he has he has
because because of that hold on, Patricia. I want to
focus on that because no, no, it's it's it's the
same concept you're putting. You're putting the customer, you're adding
(30:04):
value to the customer in ways that transcend just fixing
the small engine. Because a lot of people, retirees and
people that work from home, they do not like to
have to go somewhere to run an errand because they
got the cable TV repair guy coming in. They you know,
you get a four six eight hour window, or they
(30:27):
got their dog there, or they're home with their child.
Speaker 6 (30:30):
Here.
Speaker 1 (30:31):
You got a situation where they call, I guess they
go to your website and they can be at home
doing what they do and he shows up and they
go there. It is make that thing work.
Speaker 10 (30:43):
That's correct.
Speaker 1 (30:43):
What's the number one item they call about?
Speaker 10 (30:45):
You can do it so before the hurricane low generators
and now, but typically it's alnmore. Typically it's a lawnmore.
He works a lot on power washers and trimmers, edgers, chainsaws.
I mean, could be anything.
Speaker 1 (31:07):
How much a loan more cost now.
Speaker 10 (31:11):
A few hundred dollars? How much justin if he comes
out tunes up your Yeah, if he comes out for
a tune up, it's gonna cost you about.
Speaker 1 (31:18):
Fifty five bucks fifty five fifty five Interesting? How much
is he making a day on average?
Speaker 10 (31:30):
If he does three appointments to day, he could probably
come home with about five hundred bucks in his pocket.
Speaker 1 (31:37):
How do we go from fifty five to one hundred
and sixty five?
Speaker 10 (31:42):
Because a lot of people are going to need more
work than just getting a tune up.
Speaker 1 (31:47):
I'd be good if we could do it all in
one call.
Speaker 10 (31:51):
Oftentimes he has to come back because if he needs
a part, he doesn't have the parts on hand, so
he'll have to come back sometimes.
Speaker 1 (31:57):
How long does it take him? So usually that that's
the week on average. How long does it take him
per customer from the moment he arrives so the moment
he leaves.
Speaker 10 (32:08):
If it's just a tune up, he could be in
and out in twenty minutes.
Speaker 1 (32:12):
But why did they need a tune up?
Speaker 5 (32:13):
Did they?
Speaker 1 (32:13):
If it was it was that a routine maintenance? They
called there's something wrong?
Speaker 10 (32:18):
Yeah, well, lots of times your carburetor gets caged up,
so it just your momogo just won't start.
Speaker 1 (32:25):
Can you explain to Ramon what a carburetor is?
Speaker 10 (32:30):
I cannot because I don't do that work. I'm just
calling a break on the man.
Speaker 1 (32:34):
Are you handling billing? Sounds like you're helping him.
Speaker 10 (32:40):
No, I'm just promoting him.
Speaker 1 (32:41):
I love that I have. I have ad job mobile shirt.
What is your job?
Speaker 7 (32:48):
What is my job?
Speaker 1 (32:49):
You heard me?
Speaker 10 (32:51):
I work in the medical center.
Speaker 1 (32:53):
It's not what your job is.
Speaker 10 (32:57):
It is not my job.
Speaker 1 (32:58):
You a nurse.
Speaker 10 (33:00):
I am not. I'm in research.
Speaker 1 (33:02):
You're who.
Speaker 10 (33:04):
I'm in research?
Speaker 1 (33:07):
What are you researching? Generally, I know you're.
Speaker 5 (33:12):
Okay.
Speaker 1 (33:13):
Hold on, Patricia.
Speaker 10 (33:14):
People that know me, people that know me will know
my voice. There's a lot of people with medical.
Speaker 1 (33:19):
I will say this. I hate websites. They're always awful
and they're not user friendly. This is a great, great website.
It is simple.
Speaker 10 (33:29):
My husband built that website. He used to be a programmer.
Speaker 1 (33:35):
It says many bikes from on they can fix MANI bikes.
We had a mini bike when I was at Kathy
was an Indian and it was that pipe frame mini
bike that never worked. The tires were flat. And then
every few years your daddy get out there are spend
the whole day working on it and you get it
going and then you you know, blow it up that day.
Leaf flowers, zero turns, riding mowers, generators, mowers, grass trimmers, dollars,
(34:00):
service call mobile service, guys dot com. You know what
I love about this? The thing that sinks most businesses.
The sunk cost is what takes them down, and that
is rent and all of the maintenance of that. This
is a value added without having to pay a monthly rent.
I love this, Patricia, I love this mobile service guys
(34:24):
dot com, and I love you calling for him.
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