Experience Leadership - The Small Business Podcast
Each week we bring you, the small business owner, independent operator and entrepreneur, contentto help you work ON your business, not just IN your business.
Episodes
Most businesses think PR means getting featured in the media.
And that misunderstanding is costing them thousands.
In this episode of Experience Leadership, Marc sits down with public relations expert Steve Turner to unpack the real role of PR—and why most companies get it completely wrong.
If you’ve ever invested in publicity, hired a PR firm, or tried to “get your name ...
Most leaders are stuck… not because they lack talent, but because they’re too busy managing today to design tomorrow.
They’re optimizing processes, tweaking systems, and sitting in back-to-back meetings—while the future of their business quietly drifts further out of reach.
🛎 In this episode of Marc Haine Live, we tackle one of the most expensive blind spo...
Every business leader knows people eventually retire.
What most leaders don’t realize is that when someone walks out the door… they take decades of experience, relationships, judgment, and cultural memory with them.
And most organizations aren’t ready for that moment.
In this episode of Marc Haine Live, I sit down with Dr. Andi Simon, corporate anthr...
Hybrid work was supposed to be the silver bullet. Instead, it turned into a rubber band—stretching teams thin, snapping collaboration, and leaving leaders holding the pieces. While organizations rushed into “flexibility,” they forgot to redesign the one thing holding their culture together: the office.
🛎 In this episode of Marc Haine Live, we sit down with ...
What happens when disaster strikes your business?
Flood. Cyberattack. System failure. Security threat.
Most organizations believe they’re prepared because they have a disaster plan. But when a real emergency happens, something unexpected occurs: people freeze.
This phenomenon—known as the bystander effect—can paralyze organizations at the exact mome...
Why do customers leave—even when they say they’re satisfied?
Here’s the uncomfortable truth: satisfaction isn’t loyalty. And in today’s marketplace, frustration isn’t a surprise anymore… it’s expected.
In this episode of Experience Leadership, I sit down with globally recognized customer experience expert David Avrin, author of Ridiculously Easy to Do Business With, to...
Struggling to retain top talent?
In this episode of Marc Haine Live, Growth Leader Rick Denley reveals why courageous leadership is the missing piece in attracting, engaging, and retaining high-performing teams. Only 44% of employees are fully engaged at work. That means most teams are underperforming — and many leaders don’t even realize it.
In this conversation, you’ll learn: • Why trust i...
Most business owners are exhausted—not because they’re lazy, but because they’re trying to carry a business that was never designed to support them.
In this episode of Marc Haine Live, Canada’s Small Business Professor Brad Poulos explains why many of the problems owners obsess over aren’t real problems at all—and why stepping back can sometimes be the most profitable ...
Most leaders think their impact comes from intelligence, experience, or authority.
And that belief is quietly costing them trust, momentum, and results.
In this episode of Marc Haine Live, I’m joined by Dr. Scott Hutcheson, professor and author of Biohacking Leadership, to challenge one of leadership’s most dangerous myths: that good intentions equal positive ...
Hard work isn’t broken—but it won’t fix a broken bottleneck.
In this episode of Marc Haine Live, Business Bottleneck & Flow Expert Camilla Bignell reveals why businesses stall even when teams are working flat out. We explore how unclear ownership, messy handoffs, and inconsistent decision-making quietly drain time, money, and energy—and what leaders ...
Marketing is officially broken — and it’s costing businesses tens of thousands of dollars they don’t even know they’re wasting.
If your customer acquisition costs have skyrocketed, your SEO traffic has tanked, your Meta ads cost more than your last vacation, and your team is drowning in a dozen disconnected tactics… you’re not alone. And — spoiler alert — it’s not your fault.
In this epi...
Most leaders don’t lose deals because they say the wrong thing. They lose them because they misread the room.
🛎 In this episode of Marc Haine Live, I sit down with communication strategist Jake Stahl, the creator of Neurostrategy, to unpack why conversations stall, follow-ups die, and meetings that feel “great” somehow go nowhere.
Get Jake's...
Most business owners don’t have a revenue problem. They have a money story problem.
They work harder. Sell more. Grind longer. Yet profits feel slippery, savings are “someday,” and financial stress hums quietly in the background—like a fridge that never stops buzzing.
In this episode of Marc Haine Live, host Marc Haine sits down with Bill Cates, Exponential Growth ...
Most leaders don’t realize trust is leaking from their organization until everything slows down.
Decisions take longer. Meetings feel heavier. People stop speaking up. Collaboration quietly collapses. And suddenly, even the best strategy in the world can’t get traction. In this powerful episode of Marc Haine Live, I’m joined by Dr. Dennis Reina and...
Is there an invisible handbrake on your business growth? Most entrepreneurs don’t realize how their subconscious and “superconscious” programming limit their decisions—on pricing, hiring, partnerships, scaling—and quietly drain energy, revenue, and joy.
🛎 In this episode of Marc Haine Live, I chat with Victoria Shakoor (the “Superpower Activator”) ab...
Most business owners think they know their numbers… until their bank balance says otherwise.
Running your business by gut instinct might feel natural, but it’s costing you time, profit, and peace of mind. In this episode of Marc Haine Live, we’re diagnosing the silent killer of small business success: financial blindness.
My guest, The Business Finance Doct...
In this episode of Marc Haine Live, I’m joined by Ryan Englin—Founder & CEO of Core Matters, bestselling author, and creator of the Core Fit Blueprint—to expose the truth:
Most business owners think they have a hiring problem… but what they really have is a retention problem.
About RyanRyan Englin is the Founder and CEO of Core Matters, Host of Titans of th...
Marketing isn’t your biggest problem. Operations aren’t either. The real troublemaker—the one quietly bleeding your business dry—is the gap between what your company says… and what it actually does.
In this episode of Marc Haine Live, I sit down with Nader Safinya—The Culture Branding Guy™—to explore a confronting but necessary question:
Would YOU buy from you? Wo...
Today's workplace is in a trust crisis. Gen Z is arriving in full force—and they’re not buying into the same management models we grew up with. They’ve seen the burnout, the betrayal, and the BS. So they’re opting out. Not out of leadership, but out of management as we know it.
In this episode of Marc Haine Live, I sit down with Christy Pretzinger, the Chief Better Officer herself, to d...
You’ve got the expertise. The credentials. The results. Yet somehow, the spotlight keeps finding someone else. Meanwhile, buying decisions are slowing down, and the trust gap between “the known” and “the capable” keeps widening.
In this episode of Marc Haine Live, I sit down with Carrolee Moore — The Visibility Fixer — to uncover why the most visible pro...
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