When buying or selling a home in Massachusetts, timing is everything. From the moment an offer is submitted to the day the keys change hands, there’s a complex series of steps that must align perfectly and sometimes those steps are influenced by weather, holidays, or even the timing of other transactions.
In a recent episode of Talk Real Estate Roundtable, Sharon McNamara and Melissa Wallace of Boston Connect Real Estate broke down what really happens during the home sale timeline and how agents help clients navigate every turn of the process.
The Emotional Rollercoaster of Buying and SellingOnce an offer is accepted, excitement quickly gives way to nerves. Buyers start to realize, “This is really happening!” and suddenly, the process feels real inspections, financing, deadlines, and all. Sharon and Melissa note that this emotional shift is completely normal.
For sellers, emotions run high too. Whether they’re upsizing, downsizing, or handling an estate sale, every transaction carries personal weight. A great agent’s role is to keep both sides calm, informed, and focused on the bigger picture.
“Part of our job is to guide our clients through the emotions,” Sharon explains. “We’ve seen it all and that perspective helps everyone stay grounded.”
Understanding the Layers of the TimelineThe phrase “from offer to closing” might sound simple, but there are actually multiple timelines happening simultaneously.
Offer and Acceptance – Once an offer is submitted, it includes an expiration date and offer deadline. Sellers must review and respond within that window.
Home Inspection Period – Buyers usually have a short timeframe (often 5–7 days) to schedule and complete inspections.
Purchase & Sale Agreement (P&S) – This formal contract typically follows the inspection phase and lays out the firm terms, dates, and contingencies.
Appraisal & Financing – If financing is involved, this step is crucial. Lender delays or missed deadlines can push back the closing.
Commitment & Closing Prep – Once financing is secured, attorneys and agents coordinate title work, smoke inspections, and final walkthroughs.
Each stage has its own deadlines and missing one could jeopardize the transaction.
The Listing Agent’s Balancing ActFor sellers’ agents, managing the timeline is a true art form. Sharon emphasizes the importance of monitoring every date and understanding how one delay can create a domino effect, especially when the buyer is also selling a home.
“You’re often lining up two closings,” Sharon says. “It takes careful coordination to make sure your clients aren’t left homeless or losing a deposit.”
When a sale is contingent on another property selling, clear communication and tight timelines become critical. Agents often add date-specific contingencies to protect both sides ensuring no one’s left in limbo.
Offer Deadlines and Market DynamicsOffer deadlines have become a common strategy in Massachusetts’ competitive market. Sharon explains that while they help organize multiple-offer situations, they can also cause confusion if not handled properly.
“We used to set strict offer deadlines, but now I prefer to read the room,” Sharon says. “Sometimes, I let offers roll in and let the seller decide when they feel ready. It keeps flexibility in the process.”
Melissa adds that understanding why deals fall apart from financing hiccups to misaligned timelines is one of the best ways for agents to prevent future issues.
The Importance of CommunicationPerhaps the biggest takeaway from this episode is the importance of open, consistent communication. Buyers, sellers, lenders, attorneys, and agents must all stay in sync for the transaction to succeed.
“Communication is the glue that holds the deal together,” Melissa notes. “If everyone’s on the same page, we can handle almost any curveball.”
Weather, Holidays, and Friday Closings Oh My!Sharon and Melissa also reminded listeners that not all delays are financial or emotional. External factors like snowstorms, long weekends, or back-to-back “domino closings” can create unexpected scheduling challenges.
Tip from the pros: Try to avoid Friday closings when possible banks and attorneys may close early, and if a wire delay occurs, you could be waiting until Monday to move in.
Final ThoughtsBuying or selling a home involves far more than signatures and keys it’s a careful dance of dates, details, and decisions. With the right guidance, however, it doesn’t have to be overwhelming.
At Boston Connect Real Estate, our agents take a holistic, hands-on approach to every transaction. From the first showing to closing day, we’re here to make sure every move truly feels like a moving experience.
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