Join host Bex Deadman for an insightful episode of Talk'n TRM, as she welcomes Rob Westwood, a seasoned expert with 40 years of experience in hospitality technology.
With a career spanning four decades, Rob Westwood has been at the forefront of hospitality technology, witnessing significant developments in operations and guest expectations. His expertise lies in data management, vendor integration, and navigating the complexities of General Data Protection Regulations (GDPR) in the hospitality industry. Rob's extensive experience includes working with renowned hotel brands across EMEA and North America, offering valuable insights into technology adoption and data privacy.
In this episode, Bex and Rob delve into the intersection of hospitality and technology, shedding light on data protection and privacy concerns for travellers. Rob shares his wealth of knowledge on managing guest data within hotel technology stacks and the importance of ensuring compliance with GDPR regulations.
Drawing from his vast experience, Rob discusses the challenges posed by evolving technology and the critical need for travellers to safeguard their personal data. He highlights common misconceptions and offers practical advice on protecting sensitive information while on the go.
Contact Bex:
bex.deadman@assent1.co.uk https://www.linkedin.com/in/bex-deadman-aka-travel-risk-bex-70b92419/ www.assent1.com
Contact Rob:
https://www.linkedin.com/in/rob-westwood-09140612/
Clemark Studios - https://www.clemarkgroup.com/studio/
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